The balloon itself was a lovely idea and would have been a beautiful addition to my mum’s 70th birthday celebration. Unfortunately, it arrived with a damaged box, and the balloon was not fully inflated and appeared crumpled, which took away from the overall presentation. Given that this was for such a special milestone birthday, I was disappointed with the condition it arrived in, and sadly my mum was unable to fully enjoy or appreciate it as intended. I would appreciate you looking into this and letting me know how this can be resolved.

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Product details
Product Specification:
x1 Pink 70th Birthday Balloon
Additional Information:
x1 18" Pink 70th Birthday Foil Balloon
Weight: 23kg
Dimensions: 192 x 138 x 4cm
3 years +
Adult Supervision is recommended with children under 5 years.
Do not release near power lines Avoid exposure to heat.
You must be 18 or over to buy or consume our alcohol gifts. We may ask to see ID upon delivery.
All reviews
Great product and delivered on time

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the balloon was lovely once my mum finally received it, as it was delivered to a completely wrong address, the photo from DPD showed it dumped outside someones front door that wasnt my mothers ! She is 70 years old and on her birthday had to walk all over the place to find the delivery, which was luckily taken in by a house in her street. This is not accetable as DPD said it was in her porch at her address! 1. she does not have a porch 2. it wasnt at her address 3. she spent the rest of her birthday in pain and exhausted from walking around looking for her parcel! (in a heatwave).

Reply from Moonpig.com
Lovely balloon - but need to have more funky balloons available for sale.
Disappointed the items I ordered were not delivered together but separately by different delivery companies
The balloon was already deflating on the day it arrived. Waste of money and overpriced.

Reply from Moonpig.com
Hope it's not been delivered yet as it's not yet their birthday and I put the 7th march on the order
Great quality balloon.

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Loved it a lot

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Absolutely beautiful 🤩 Thank you Moonpig for your excellent customer service and delivery.
Friends grandson loved the balloon

Reply from Moonpig.com
Perfect! My mum loved it

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Arrived right on time

Reply from Moonpig.com
👍 thank you
Really lovely
It was never delivered- my housebound mom was at home but DPD said there was no-one there so they left it at a post office. My mother is housebound so cannot collect it and I live in Canada which is why I was having it delivered. I made a complaint and have heard nothing back - I won’t be using moon pig again. UPDATE: This issue has now been resolved, Moonpig refunded me for this item and gave me a £5 credit to apologise. I am satisfied with this resolution.

Reply from Moonpig.com
She loved it.
Great addition to the card.

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The air was coming out the balloon 🎈 too expensive

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delivered on the wrong day

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