Order didn’t arrive in time for birthday despite ordering a week in advance and delivery bring stated as 3 days after ordering.

Reply from Moonpig.com

Sold by Moonpig.com
The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Order didn’t arrive in time for birthday despite ordering a week in advance and delivery bring stated as 3 days after ordering.

Reply from Moonpig.com
It's an excellent card and was well received. Unfortunately, it arrived a few days late. This could of course be down to the postal system, which wouldn't surprise me.
Very disappointed with the delivery time. You advertise 1-3 days but my order took almost a week to arrive even though the address was a Melbourne suburb. Not good enough
A great card which my daughter really appreciated and was very appropriate for someone who works at a zoo
I picked the middle size and apparently its giant so i should have gone with the smaller size, but the price has increased significantly since last year
Sent this card to my Mum for her birthday. She loved it. Was able to add in photos and she found that very touching.

Reply from Moonpig.com
Great website. I would highly recommend
Card never arrived! Granddaughter very disappointed as was I. I was recommended this service but unwilling to trust you now. The product looks good online but failed in reality.I I would like a full refund and apology as well as a reason for failures. Regards Noel Kelly

Reply from Moonpig.com
It hasn’t arrived!!

Reply from Moonpig.com
Good card but arrived 3 days late
We didn’t receive the card very disappointed was for my grandson

Reply from Moonpig.com
Arrived on time🙂

Reply from Moonpig.com
As it says on the tin
Absolutely great
For the second order in a row, this was not received. Mopping is now a rip off

Reply from Moonpig.com
A great card , easy to personalize on website and superb service !!!!
Card wasn’t received. Had to reorder. Very disappointed …way past birthday
Fantastic quality and arrived next day too !
Great selection of cards and very speedy delivery!
My niece loved this card.