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Lively card and it did arrive this time but alas NO message inside
Reply from Moonpig.com
We’re very sorry the personalisation was missing from your order. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
For the first time in my association with Moonpig I have a tiny moan. This was a Get Well card which was supposed to arrive on Friday. Unfortunately, it didn't arrive until the following Monday. I put this down to the vagaries of the French postal system rather than any fault of Moonpig's. Just irritating. But card quality and VFM were, as always, excellent.
See my earlier review- very annoyed and disappointed
