Disappointed with the size considering how much it cost.
Quality: 3
Value for money: 1
Sold by Moonpig.com
The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
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Product details
Square Multi Photo Personalised Upload Happy Birthday Card
Once you've personalised your card and used the handwriting feature on the app, it's time to make their day even brighter by adding flowers and a gift!
Once you've personalised your card and used the handwriting feature on the app, it's time to make their day even brighter by adding flowers and a gift!
All reviews
Postage is expensive. Almost as much as the card
Quality: 5
Value for money: 4
So easy to do Looks great and can deliver any day
Quality: 5
Value for money: 5
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
The card was great!
Quality: 5
Value for money: 4
Never arrived been contacting customer care for past 3 days all I get is ai robot chat and passed to a teammate who never replied to any messages
Reply from Moonpig.com
We’re sorry our customer service didn’t meet your expectations. Providing great service is really important to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Not delivered on time
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Easy to do, so quick to post out, absolutely loved it 👍
Quality: 5
Value for money: 5
All cards were Kate. 2nd time I’ve ordered and had to go out and buy normal cards because the actual cards didnt arrive on time
Quality: 5
Value for money: 3
I was very pleased with how this card turned out. The photos look so good and hopefully my son will love it as much
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks for the kind review! We’re delighted our service met your expectations. Your feedback is a huge encouragement to our team. We appreciate your support and hope to see you again soon!
Lovely card as expects form Moonpig. Easy to use website and quick delivery.
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
The card was not squared off properly. Both the sides of the card when folded were not aligned which meant when you closed the card, one side was longer than the other.
Quality: 4
Value for money: 2
Reply from Moonpig.com
We’re very sorry about the poor print quality of your order. This isn’t the standard we uphold. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Very disappointed. Ordered 3 April. It is now 8 April. And it has failed to be delivered..
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Love buying my cards from Moon Pig
Quality: 5
Value for money: 5
Very expensive, especially seen as it arrived so late. I received a message that the card was dispatched on Friday but didn’t arrive until Wednesday, which meant it missed the birthday. I’m not impressed - it was not made clear that the card was not being sent from within the UK, if I’d realised I wouldn’t have ordered it.
Quality: 5
Value for money: 2
Not arrived yet and my sons birthday todays
Great photos on the card & arrived on time
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
I just thought the card was a bit small. I thought it would be bigger. All else was good.
Quality: 3
Excellent product. The only slightly annoying part of the process is finding a template with the greeting you're looking for. Otherwise it's a great product!
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Ordered late evening and it arrived the next day. Seamless checkout process
Quality: 5
Value for money: 4
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Very happy with purchase and the customer service team are exceptional. Thank you for making my shopping a wonderful experience.
Quality: 5
Value for money: 5