Sold by Moonpig.com
The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
I don't know if they liked their card, as I haven't seen them for weeks. I,however, really liked the card. I was super impressed at the quality of the card, the excellent speedy delivery. Thank you Moonpig! I'll be back!
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Recipient said it arrived today (Tuesday) when I had selected a Friday delivery so that it arrived well in time for their Monday birthday.
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Loved the card, it was for my sons birthday, he also was happy with it
The card never arrived, even after being notified by 2 emails confirming dispatch. I had to make contact with the office to find out what the problem was. Some issue with the courier. Very disappointing service. I subscribe to Moonpig Plus and expect a superior service. Choice of cards was also not up to usual standard. Not sure what's going on at Moonpig but I will probably look elsewhere in future.
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
