Looked lovely on arrival
Quality: 4
Value for money: 4
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
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The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
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Product details
Brighten someones day with Moonpig Flowers. With high quality bouquets for all occasions, you can create a memorable moment of pure loveliness in the comfort of their own home.
Introduction:
Mixed Bouquet in Hat Box
What's in the Box?
3 Germini Yellow
3 Iris Blue
3 Santini Sun up
3 Std car bizet
3 Solidago
2 Statice blue
1 Hat box
The Important Part:
- We promise seven days’ freshness or a free replacement with every bouquet.
- Select your date or get next day delivery when you order by 11pm Monday-Friday. Plus, get SMS tracking and a 2 hour delivery window.
- Our flowers arrive in bud and will come into bloom within a day or two. This means fresher flowers for longer – yay!
- Each bouquet is hand-tied by our expert florists.
- Bouquets come in our signature Nourishing Wrap to keep them happy and hydrated while travelling
Please Note:
- In the rare event that any flowers become unavailable or are not quite up to standard, we’ll replace them with flowers of similar or superior style, quality and value.
All reviews
Delivered to totally the wrong address -even though address on package was correct - left on the doorstep of wrong house in the rain and finally reached destination the next day… bedraggled and disappointing… not the treat we ordered to cheer our friend up.
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re sorry about the error in the delivery address. We know how important it is for your order to arrive at the right place. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Mum loved it
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Still hadn’t arrived, delivery date was yesterday
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Beautifully presented
Quality: 5
Value for money: 5
Our friends loved the flowers
Quality: 4
Value for money: 4
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Totally disappointed, won't be ordering flowers again. Nothing like what was chosen and certainly not worth the money. The first picture is what we ordered and the next are what was received!!
Quality: 1
Value for money: 2
Reply from Moonpig.com
We’re sorry if the product description was misleading. We aim to provide accurate info for all our products. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Never delivered on day. Paid extra for delivery and didn't deliver
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Great service and nice flowers for my birthday girl
Quality: 5
Value for money: 5
Avoid. Very small in size, and for the cost, not worth the spend imo.
Quality: 2
Value for money: 1
Reply from Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Bit smaller than I expected
Quality: 4
Value for money: 3
Its definitely not worth over £27 It never turned up looking nowhere near as good as it does on site Also it was deliverdd on the wrong day
Quality: 3
Value for money: 3
Looked nothing like the photo.The flowers were all small headed and dull colours and the paper surround was missing..definitely not what I wanted for my 90yr old mothers birthday
Quality: 2
Value for money: 2
Reply from Moonpig.com
We’re sorry if the product description was misleading. We aim to provide accurate info for all our products. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
It never got there so I have no idea . Please refund my money and make it easier to sort out issues as it’s almost impossible with the set up you have . I will not be using this service again unless my money is refunded asap
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Too small and poor quality
Quality: 1
Value for money: 1
Reply from Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Product was lovely but arrived in a box so wife didn’t know they was for her.also had to change delivery date as they was going to arrive after she had finished work
Quality: 3
Value for money: 3
Great gift for my parents which they both loved
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!