The Bronte

The Bronte Reviews

A product’s star rating is calculated as the average of all its reviews.


Moonpig.com logo

Sold by Moonpig.com

www.moonpig.com

584.5K Reviews

4.3

The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.


Here’s what people highlighted

Quality

3.9

100 ratings

Value for money

3.7

99 ratings


Product details

Brighten someone’s day with Moonpig Flowers. With high quality bouquets for all occasions, you can create a memorable moment of pure loveliness in the comfort of their own home.

What’s in the Box?

5 Xanth San Ferry
3 Roses Pink 50c
4 Pistache
3 Robusta
3 Statice Blue
3 Germini Pink

Total bouquet length: 48cm

The Important Part: 

  • We promise seven days’ freshness or a free replacement with every bouquet.
  • Select your date or get next day delivery when you order by 11pm Monday-Friday. Plus, get SMS tracking and a 2 hour delivery window.
  • Our flowers arrive in bud and will come into bloom within a day or two. This means fresher flowers for longer – yay!
  • Each bouquet is hand-tied by our expert florists.
  • Bouquets come in our signature Nourishing Wrap to keep them happy and hydrated while travelling

Please Note:

  • In the rare event that any flowers become unavailable or are not quite up to standard, we’ll replace them with flowers of similar or superior style, quality and value.
  • The vase is not included.

All reviews


Rated 1 out of 5 stars

Flowers started dying the day after I received them. I got them on Saturday, it’s Thursday now and they are in the bin

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Sent to my friend and she was very happy with her flowers.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Beautiful bouquet went for the large upgrade glad I did as it was quite expensive for what it was (£37 + £7.99p&p) which was more than I expected as it showed £27 originally think if I’d chosen the regular it would have looked cheap and very small

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Lovely flowers thanks

Quality: 5
Value for money: 4
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Reply from Moonpig.com

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Rated 5 out of 5 stars

I was very pleased with the service & the quality and I will be definitely ordering my cards etc through moonpig

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thanks for your kind words! We’re committed to top-notch service and quality, and it’s great to know we’re on the right track. Hope to see you again!

Rated 5 out of 5 stars

Recipient was very happy.

Quality: 5
Value for money: 5
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Reply from Moonpig.com

We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!

Rated 1 out of 5 stars

Flowers died after two days. Very disappointing as they were for my Mother’s 80th Birthday.

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Flowers arrived super well packaged and my mum said they were amazing so great value for money and delivery was perfect - would highly recommend this service !!!

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

Rated 1 out of 5 stars

Well worth the money

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

Rated 5 out of 5 stars

Speeded delivery. The application however could be more user friendly.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Fantastic value ,very pleased with flowers and service.

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

Rated 5 out of 5 stars

Beautiful flowers as advertised. Original order was incorrect but correct flowers were sent next day. Many thanks.

Quality: 3
Value for money: 4
Rated 2 out of 5 stars

Unfortunately let down by the delivery service. Ordered for my friends 40th birthday, who lives (and as I am away on holiday I could not go to see her for her actual birthday). Delivery driver pressed intercom but did not wait for her Husband to open gate and just left the box outside on main road. Gate was opened but no one obviously came up to front door (as he had already driven off) so they had no idea box was outside in the street. As I am out of the country, I did not see the delivery notification until later than evening. Her Husband was home and pressed to open gate quickly, so driver just did not wait for a second. Dumped outside and drove off.

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Reply from Moonpig.com

We’re sorry about the error in the delivery address. We know how important it is for your order to arrive at the right place. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

My mum said there was a lot of flowers and lived them

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

I did not receive the flowers. They were left on the steps outside the entrance to the building and were stolen They should not have been left outside I would accept it is they were inside away from public view

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We’re sorry about the error in the delivery address. We know how important it is for your order to arrive at the right place. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 2 out of 5 stars

when arrived there was about 12 flower buds that had fell off and were at bottom of package

Quality: 2
Value for money: 2
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Reply from Moonpig.com

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

What I ordered didn’t match the photograph.

Quality: 2
Value for money: 1
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Reply from Moonpig.com

We’re sorry if the product description was misleading. We aim to provide accurate info for all our products. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

Again rubbish service. Nothing was delivered.

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 4 out of 5 stars

Arrived on time and as expected

Quality: 4
Value for money: 3
Rated 1 out of 5 stars

The card and flowers were a day late, with no message sent as to why when the delivery date was specified with plenty of notice. Disappointed in the delivery timing his time around.

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Reply from Moonpig.com

We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!