Delivery a problem - was left outside a block of flats not inside at the door. A real shame. Left for several hours - just lucky they weren't stolen
Quality: 5
Value for money: 5
Sold by Moonpig.com
The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
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Product details
Brighten someone’s day with Moonpig Flowers. With high quality bouquets for all occasions, you can create a memorable moment of pure loveliness in the comfort of their own home.
The Lily & Rose Bouquet
What’s in the Box?
3 Chrysanth bloom Playtime
2 Lily Asiatica lily cream
1 Rose pink pastel
3 Phlox white
3 Antirrhinum Pink
3 Robusta
3 Spray rose peach
The Important Part:
- We promise seven days’ freshness or a free replacement with every bouquet.
- Select your date or get next day delivery when you order by 9pm Monday-Friday. Plus, get SMS tracking and a 2 hour delivery window.
- Our flowers arrive in bud and will come into bloom within a day or two. This means fresher flowers for longer – yay!
- Each bouquet is hand-tied by our expert florists.
- Bouquets come in our signature Nourishing Wrap to keep them happy and hydrated while travelling
Please Note:
- In the rare event that any flowers become unavailable or are not quite up to standard, we’ll replace them with flowers of similar or superior style, quality and value.
- The vase is not included.
All reviews
Flowers had been squashed in transit and there were mouldy stems on arrival. Some had to be disbarred immediately. The flowers lasted less than 6 days before going in the bin. Really unimpressed!
Quality: 1
Value for money: 1
Reply from Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Although I didn’t see these flowers,my mom was absolutely over the moon with them. She called me and said they were the nicest flowers she’d ever had. Last year you delivered flowers for me to my mom and they were awful dying when she got them and I vowed not to use moonpig ever again and I use you 3 times a year.Maybe you’ve redeemed yourself.
Quality: 5
Value for money: 5
It looked nothing like the bouquet you advertised, there were no Lilly’s in it. I ordered it from Australia for Mother’s Day but when I saw the photo my mum sent I was a little bit shocked especially as I spent $100 AUD! I have enclosed a photo of the actual vs the advertised. I am thinking of complaining.
Quality: 1
Value for money: 3
Reply from Moonpig.com
We’re sorry if the product description was misleading. We aim to provide accurate info for all our products. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
The flowers were nice she was happy with them but. Most dispointed
Quality: 2
Value for money: 2
Beautiful
Quality: 5
Value for money: 4
The flowers were dead and very poor.
Quality: 1
Value for money: 1
Reply from Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
The reciever was very happy
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Flowers weren’t fresh. Half the roses were dead. Very disappointed
Quality: 1
Value for money: 1
Reply from Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
All good..
Quality: 5
Value for money: 4
Amazing flowers
Quality: 5
Value for money: 5
Amazing! Fab condition and a lovely full, blooming arrangement very pleased!
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
Flowers arrived on time but were brown and with a rotten smell. Moonpig have credited my account for them. Thanks for making my elderly mum sad on Mother’s Day
Quality: 1
Value for money: 1
Reply from Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
If I could give a MINUS score I would. The flowers were in a very bad state, wilting with heads broken off Absolutely disgusting and you should be ashamed of yourselves, sending this out to a 96 year old mother!!! I will be spreading the word.
Quality: 1
Value for money: 1
Reply from Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
When the flowers arrived they were either dead or dying brown and colour on the edges and was a really disappointing gift for Mother’s Day
Quality: 1
Value for money: 1
Reply from Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
I’m sending flowers for Mother’s Day and I have just been told by my mum to not send them again because everytime I use your company the flowers are rubbish, already dying/ poor quality and not arranged well. It’s extremely disappointing as I order them because I live in Australia and she life’s in the uk.
Quality: 1
Value for money: 1
Reply from Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Flowers were dried up half broken and all died within 3 days. They did give me a full refund at least but was a real shame for Mother’s Day.
Quality: 1
Value for money: 1
Reply from Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Very deceptive photo of the flowers on the website. It shows roses, which one assumes are normally sized roses, which gives a false sense of scale of the bouquet. The bunch was pathetically small and a complete rip off. I Will not be using moonpig again.
Quality: 3
Value for money: 1
Reply from Moonpig.com
We’re sorry if the product description was misleading. We aim to provide accurate info for all our products. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Quality was dire this time. Roses were dead the next day and I’ve thrown them out. The below is from Monday morning, Tuesday they were gone.
Quality: 1
Value for money: 1
Reply from Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Great timing to be delivered but unfortunately the small roses was a little dead
Quality: 3
Value for money: 4