The Lovely Mum Gift Bag

The Lovely Mum Gift Bag Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by Moonpig.com

www.moonpig.com

•

597K Reviews

4.3

The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.


Here’s what people highlighted

Quality

2.9

26 ratings

Value for money

2.8

26 ratings


Product details

Brighten someone’s day with Moonpig Flowers. With high quality bouquets for all occasions, you can create a memorable moment of pure loveliness in the comfort of their own home.

The Lovely Mum Gift Bag

What’s in the Box?

3 Sunflowers
3 Yellow Alstro
3 Spray cerise rose
3 Hypericum pink
3 Lilac Aster
2 Parvi
1 Rose cerise
1 Lovely Mum Gift bag

The Important Part: 

  • We promise seven days’ freshness or a free replacement with every bouquet.
  • Select your date or get next day delivery when you order by 9pm Monday-Friday. Plus, get SMS tracking and a 2 hour delivery window.
  • Our flowers arrive in bud and will come into bloom within a day or two. This means fresher flowers for longer – yay!
  • Each bouquet is hand-tied by our expert florists.
  • Bouquets come in our signature Nourishing Wrap to keep them happy and hydrated while travelling

Please Note:

  • In the rare event that any flowers become unavailable or are not quite up to standard, we’ll replace them with flowers of similar or superior style, quality and value.
  • The vase is not included.

All reviews


Rated 2 out of 5 stars

The flowers lasted 3 days before wilting and dying off. Care instructions were followed. Disappointing for the price.

Quality: 2
Value for money: 3
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Reply from Moonpig.com

We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

Arrived on Saturday dead by Wednesday very poor last time I will buy from here

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Great product delivered on time

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

They lasted 2 days then started to die im absolutely disgusted in this product as it cost so much for not even two days of bloom

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

Terrible flowers. 2 of 3 roses were rotten and the sun flowers were very poor. Will go elsewhere for flowers next time.

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Happy Mum. Happy Life!

Quality: 5
Rated 5 out of 5 stars

Very good quality flowers, thank you.

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Loverly flowers nicely presented.

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

Rated 1 out of 5 stars

Flowers were poor condition and nothing like the picture

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

The roses in the flowers died by the end of the second day, very poor show. They hadn't even made it to Mothers Day! I will not be using Moonpig for flowers in the future!

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Good flowers

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Flowers came already wilted, one rose was snapped, and one was moulding, sunflowers had already started to close. Did not look like the product photos.

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

Very disappointed had to ask for refund as it was meant to be a gift for my partners mum and they really bad

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We’re very sorry you had trouble getting a refund. We aim to sort out such issues quickly. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Beautiful smelling flowers 💐

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Delivery on time and very nice and good quality perfect flowers for mother day

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

Rated 1 out of 5 stars

Looked very different from the photo on the website - smaller. For £45 I was expecting better presentation - flowers were squashed.

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We’re sorry if the product description was misleading. We aim to provide accurate info for all our products. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Great quility. Very good dispatch and deliverd on day and time as promised.

Quality: 5
Value for money: 5
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Reply from Moonpig.com

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

Rated 1 out of 5 stars

Flowers arrived ontime but died after a day. Very dissapointing.

Quality: 1
Value for money: 1
Moonpig.com logo

Reply from Moonpig.com

We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 1 out of 5 stars

When delivered three of the flowers was broken off and they where are tilted.

Quality: 1
Value for money: 1
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Reply from Moonpig.com

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

Rated 5 out of 5 stars

Mom thrilled, delivered promptly and beautiful selection

Quality: 5
Value for money: 5
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Reply from Moonpig.com

We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!