Arrived on time
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Sold by Moonpig.com
The information on this page is based solely on product reviews written by customers of Moonpig.com via Trustpilot.
Here’s what people highlighted
Quality
Value for money
Product details
Front of Card:
Illustration of a birthday cake with text
Text reads: "Birthday wishes for lovely you"
Back of card:
Hanson White logo. Moonpig logo.
Illustration of a birthday cake with text
Text reads: "Birthday wishes for lovely you"
Back of card:
Hanson White logo. Moonpig logo.
All reviews
Card arrived on the day of my daughter’s birthday! 👍🏻
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're over the moon to hear you had a fantastic experience! Thank you for your positive feedback. We appreciate your support and hope to impress you again!
Pretty card perfect for my daughter in laws birthday
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Loved it's simplicity
Quality: 5
Value for money: 5
Lovely cards to choose from and so quick to deliver
Quality: 5
Arrived ripped in post. Not moon pigs fault and they quickly refunded me. I hope you pursue useless royal mail
Quality: 2
Value for money: 4
Lovely card, great choice, and delivered spot on time, thank you
Quality: 5
Value for money: 4
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
Very simple website, good choice of cards. Really useful to be able to use stored addresses, especially when abroad with no address book!
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Recipient was delighted
Quality: 5
Value for money: 5
Reply from Moonpig.com
We're delighted you had a fantastic experience! Your positive feedback means a lot to us. Thank you for your support, and we hope to make you smile again soon!
Good service as always.
Quality: 5
Value for money: 5
It was perfect.
Quality: 5
Value for money: 5
The recipient said it was a lovely card
Reply from Moonpig.com
Thanks for the lovely review! We’re so glad you enjoyed our service. Your satisfaction is our goal, and we’re happy to have hit the mark. Thanks for choosing us, and we hope to serve you again soon!
Ollie loved his card & it arrived on time. Thanks
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
I love using Moonpig - great choice and always quick reliable delivery. Their customer service is excellent too…
Quality: 5
Value for money: 5
Can’t take a photo as it was to to the recipient directly
Quality: 5
Value for money: 4
Did not arrive, would have given no stars if it let me!!
Quality: 1
Value for money: 1
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
My order didn’t arrive despite ordering well in advance of the birthday. Told customer service who I suspect is an AI bot who told me to wait until midnight on the final day it could arrive…I was unaware that Royal Mail deliver through the night. Guess what? the card wasn’t delivered!!!
Reply from Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Card should have been delivered by 9/12 - still no sign of it by 11/12. Poor service
Value for money: 1
Reply from Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Lovely card - prompt delivery
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks for the lovely review! We’re so glad you enjoyed our service. Your satisfaction is our goal, and we’re happy to have hit the mark. Thanks for choosing us, and we hope to serve you again soon!
Lovely quality card
Quality: 5
Value for money: 5
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊