moonpreneur.com Reviews 154

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers had a great experience with this company. Many customers praise the staff for their patience, knowledge, and ability to make learning enjoyable and interactive, keeping children engaged and focused. The user experience is often highlighted as positive, with children showing excitement and increased confidence in building, experimenting, and learning new concepts. The product is well-regarded for its ability to motivate creativity, sharpen presentation skills, and provide a structured learning experience in subjects like robotics, coding, and math. Reviewers also appreciate the clear, step-by-step instructions and the provision of resources for further learning. However, some customers also noted inconsistencies in the service, such as frequent teacher changes, lack of follow-ups on assignments, and poor communication regarding class removals. There were also concerns about the program not meeting expectations in terms of hands-on guidance, addressing doubts, and the delivery of promised features like MoonBattle.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many praising instructors for being patient, engaging,... See more

User experience

People report positive experiences with user experience, highlighting that sessions are structured, easy to... See more

Product

Clients share positive opinions on the product, with many describing it as an "incredible experience" that... See more

Instructions

Consumers find instructions to be positive, with many reviewers highlighting the patience, knowledge, and... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My son has been on the class for year and a half, he enjoys it, except the power skills class which can be a little repetitive. I would like to have a better understanding of the curriculum, a syllab... See more

Rated 4 out of 5 stars

This is in one class my kid is most excited to join, his has generated interest in robotics and class is funfilled with other kids which he enjoys.The only reason i gave 4 star is we have seen teacher... See more

Rated 4 out of 5 stars

The content of the robotics class is good and innovation. I appreciated their step by step approach. I do love the show and tell aspect. It motivated children to be creative, apply what they have lear... See more

Rated 5 out of 5 stars

Here’s a polished, friendly review you can use: ⸻ My son really enjoys his robotics class! The instructors are patient, knowledgeable, and make learning fun. He has learned so much already — fro... See more


3.9

Great

TrustScore 4 out of 5

154 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

This is the equivalent of a timeshare pitch!

This looks like a great free workshop and indeed we did fall for the marketing and signed up for our children. However on reading the further literature and the reviews by actual attendees we were quite disappointed to learn that this is in fact a sales pitch to get you to sign up for a £145 per month subscription using your children as the pester power (by giving them a free gift initially then taking them away when the adult refuses to sign up).

We were also concerned about the fact that the parents are separated from the children and taken into a separate room for the sales pitch. There is a safeguarding issue here.

There is no ability to cancel your place either so beware when signing up. It is often worth noting that some venues have no knowledge that their name and location are being used by this company.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

My son has been on Moonprenur robotics…

My son has been on Moonprenur robotics program since 2 years and we have seen great progress on his learning for Coding. Program and teachers are very professional and diligent to teach with small groups so kids have great time learning and growing together. He is now enjoying Python programming with practical applications post his Bit coding so we kept him. Also customer support is very professional and prompt based on USA time zone. They offer free power skill sessions monthly which is great addition with coding to learn soft skills. I strongly recommend for all ages after 5 years or older.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Moonpreneur offers an amazing…

Moonpreneur offers an amazing introduction to robotics and STEM for kids! The sessions are interactive and fun, and the instructors really know how to keep children engaged while teaching real-world tech skills. My child loved exploring coding and robotics concepts in a hands-on way. It’s a great program for sparking curiosity and confidence in young learners.

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

went to the in person robotics sessions…

went to the in person robotics sessions and it turned out to be sales pitch - cringe when the presenter said she does marketing and she will even show us how to cancel when you sign up for 12 months and walked around the room with £19 freebee box if you show her the sign up email; which cost is £149 a month but the fact they gave us only 60 minutes to take there offer was one step above the call centre scammers, holding us almost prisoner in front of children, whilst I was listening to the sales pitch the kids where sat in the room, I felt sorry for us all having to be put on the spot and made to be held to ransom, I told my child to not listen to this bit and ignore that part, I mean robotics electronics is good, but while they were blabbing I checked Amazon and other websites and saw robotics kit they are selling online with the same dash board to learn. god only knows if these people are dbs checked and who in the right mind would let there child have online sessions with an unknown person who sounded like a call centre scammer,

November 1, 2025
Unprompted review
moonpreneur.com logo

Reply from moonpreneur.com

We understand your concerns about the in-person session experience. Your feedback about feeling pressured during an educational robotics session is taken seriously. We recognize that the approach you've described doesn't align with creating a comfortable learning environment for families, and we're committed to reviewing how these sessions are conducted to ensure they focus on the educational value first and foremost.

If you'd like to discuss your specific experience further and share more details that could help us improve, please reach out to us at support@moonpreneur.com. We're here to address any questions you may have about our programs and processes.

Rated 5 out of 5 stars

The Moonpreneur session was able to…

The Moonpreneur session was able to impress my 11 year old daughter! The teachers were patient, interesting, and really knew how to make learning fun. They taught kids about coding and robotics in a way that kept them all interested the whole time. I liked how they made the next steps clear and gave me great resources for learning more. It's hard to find a program that combines creativity, technology, and building confidence so well. I highly recommend it to any parent who wants to get their child interested in STEM!

September 11, 2025
Unprompted review
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Reply from moonpreneur.com

Thank you so much for sharing this wonderful feedback! We're thrilled to hear that your daughter had such an engaging experience with our team and that our teachers were able to spark her interest in coding and robotics while keeping the session fun and interactive. It's incredibly rewarding to know that the creativity, hands-on approach, and clear next steps resonated with both of you. Your recommendation means the world to us, and we're excited to continue supporting her STEM journey!

Rated 5 out of 5 stars

Joined the Moonpreneur Workshop

Joined the Moonpreneur Workshop - The kids enjoyed working independently on their own computers and learning basic programming through a short tutorial delivered to them. The instructors explained the subscription plans in detail and even gave the children a STEM toy as a fun takeaway for those who joined the program. It was an informative session that highlighted what the full course offers — a good glimpse for parents considering a long-term STEM program.

September 24, 2025
Unprompted review
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Reply from moonpreneur.com

Thank you so much for sharing your experience! We're delighted to hear that the kids enjoyed working independently and getting hands-on with basic programming during the workshop. It's wonderful that our instructors provided clear details about the subscription plans, and we're glad the STEM kit was a fun takeaway for the children who joined. We're excited to support your child's continued STEM learning journey and look forward to being part of their growth!

Rated 1 out of 5 stars

FREE ROBOTICS WORKSHOP =SALES PITCH

FREE ROBOTICS WORKSHOP =SALES PITCH

The children were seated at small desks with their own computers from home. There was a short tutorial using a bit of programming software to do a basic activity. Other than this, there was no access to actual robots or anything particularly interesting. They then were bored senseless while over an hour of sales spiel was repeated regarding subscribing to the courses. A hard sales tactic was applied by handing the children an exciting STEM toy which they could only keep if the subscription was paid prior to leaving the room. I would strongly urge parents to use a temporary card if signing up to the discounted trial as it seems the company will continue taking payments after attempts to cancel (read other reviews). Fully expected a bit of pressure to join after the free demo, but this was awfully over the top and didnt give the kids a chance to do anything particularly good in the time. Dont waste a journey or two hours of your life.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Don’t miss the opportunity

I had tried couple of different places to help my kid explore STEM areas but none worked. In fact, he started hating coding and math. I came across Moonpreneur on Facebook and decided to give it a try. I promised my kid that he just needs to try once and if it doesn’t work, he can quit. To my pleasant surprise, he not only liked it but actually started looking forward to classes and doing homework. We are now in the second year of the program thanks to their fantastic instructors that keep the students involved and interested. Their operations team is also very supportive. All in all, it has been a great experience and I strongly feel that value of the program far exceeds their pricing point!

October 12, 2025
Unprompted review
moonpreneur.com logo

Reply from moonpreneur.com

What a wonderful turnaround story! We're thrilled to hear that your son went from hesitant to genuinely excited about STEM, and that he's now looking forward to classes and homework. It's incredibly rewarding to know that our instructors have been able to keep him engaged and interested, especially after previous experiences didn't work out. We're honored that you're now in your second year with us, and we truly appreciate your confidence in our program and team. Your feedback about the value and support means so much to us. Here's to continuing this amazing learning adventure together!

Rated 5 out of 5 stars

My daughter is 11 years old now

My daughter is 11 years old now, She started with Moonpreneur since she was 10 years old. In this one year, she had learn how to code and making project. She was taught of coding, making project, show and tell, class participation and actively attending class every week. The price is very great since I pay around $1,200 per the whole year class. If she can take 1.5 hrs a week on learning, I am all-in. It’s better than she being on her phone playing game all day and not learning anything. I also think her project is great and she is learning how to develop her idea as critical thinking while working on the robotic class project. I will continue to have her taking this robotic class and may look into different classes after she is done with it. Thank You Moonpreneur!!!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

This program is amazing

This program is amazing. My son has been doing math and robotics with them and he has learned so much. We went to the perfect in person workshop where he really loved their way of teaching, and their curriculum. Their prices are very reasonable, as they are all under the average price for a robotics class at this time. With technology being the future I signed him up the second I got a chance to.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent program

My son has been enrolled in Moonpreneur classes for over two years, and he really enjoys the program. He is continuing for a third year because he finds the robotics sessions fun and interesting. The teachers are supportive, and the classes have helped him grow in both robotics skills and personality development. I am happy to see him become more confident and curious.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

My 14 year old daughter is currently…

My 14 year old daughter is currently enrolled with Moonprenuer. She is with Moonprenuer for more than a year now. She is learning every week something new. She is currently enrolled in the IoT Basic Foundation Robotics class. I believe this company teaches Robotics at a very reasonable price and has a very flexible schedule.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Attended the Math trial program

Attended the Math trial program. My son learned so many new things in the math program, including topics like indices, fractions, and other important concepts that I used to find confusing. The teachers explained everything clearly and made even the tricky parts feel easy to understand. They are incredibly kind, patient, and always ready to help whenever someone has a question. I really appreciate how they make learning fun and interactive — every class feels like a step forward in building my confidence in math. I now feel much more comfortable solving problems and even look forward to learning more challenging topics in the future.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

My son attended the robotics workshop…

My son attended the robotics workshop in Reading on 15 March 2025. We initially signed up for a 4-week trial, but he enjoyed it so much that we decided to go for the yearly plan. He now looks forward to his classes every week — absolutely loves them!

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

My 13 year old daughter recently joined…

My 13 year old daughter recently joined a trial class at Moonpreneur, and turned out to be suprisingly impressive . The fact that the kits are included for free was a pleasant surprise. The instructor made learning fun and interactive, keeping every child focused while making sure they grasped the concepts. My son walked out of the class buzzing with excitement, full of questions, and eager to dive deeper. It quickly became clear to me that this isn’t just a robotics program — it’s a platform that nurtures curiosity, builds confidence, and strengthens problem-solving skills.

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

This company is nothing but a scam

This company is nothing but a scam. I signed my son up for one of the classes and they immediately want to charge me a monthly fee that will go on indefinitely. I canceled their service because of this and they refused to refund the initial payment. They also removed my son from the class without notice. So in the end, I paid for them to take my money and give me nothing in return except headaches and stress. The information they offer is incomplete and outdated. TOTAL SCAM!!!

July 4, 2025
Unprompted review
moonpreneur.com logo

Reply from moonpreneur.com

We understand your frustration and take your concerns seriously. We'd like to look into this matter and work toward a resolution. If you're willing to share further details about what happened, please reach out to us at support@moonpreneur.com so we can review your case and help address your concerns. We're here to support you and make this right.

Rated 1 out of 5 stars

Last minute cancellation of "in-person"…

Last minute cancellation of "in-person" class. Found out after I had driven all the way across town with a very disappointed child. Don't bother with this garbage, it's a waste of time.

August 22, 2025
Unprompted review
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Reply from moonpreneur.com

We sincerely apologize for the last-minute cancellation and the inconvenience this caused you and your child. This is not the standard we hold ourselves to, and we take full responsibility for this experience. We'd love the opportunity to make this right and discuss how we can restore your trust. Please reach out to us directly at support@moonpreneur.com so we can address your concerns and find a solution. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

⚠️ Their “free in-person workshop” is a…

⚠️ Their “free in-person workshop” is a scam! ⚠️
They advertise it as an in-person event, but at the last minute, they switch it online. From what I’ve found, this isn’t a one-time issue—it’s happening all over the country.
When a company starts with this level of dishonesty, how could they possibly have a good product?

Do not register with them. Totally dishonest.

September 28, 2025
Unprompted review

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