Moonrakeronline Reviews 282

I pushed the button on a new Yaesu FT-710 and power supply bundle around lunchtime on a Thursday. Not really expecting it to arrive the next day as the websire said that they couldn't guarantee it th... See more

Our club recently purchased three TMF‑1.5 30FT Heavy Duty Fibreglass Telescopic Masts from Moonraker for our field day operations, and the entire experience was outstanding. Justin and the team we... See more

I bought the Heil headset to use with my Anytone 878 UV II+. It arrived quickly, but upon connecting it and transmitting, I experienced motor boating. On contacting Moonraker I was told this a known... See more

I am a fairly recent amateur operator. I have bought lots of gear (as you do!) from Moonraker and have had excellent service on every occasion They have a great range and competitive prices. They... See more

Firstly, customer service is well above average, (thanks folks). Secondly, the rewards scheme is a worthwhile addition to the buying experience. Now, I won’t use the, but or however, maybe some... See more

Have to give 5 stars because of how they dealt with courier issues. Have given the courier (DX) 1 star on a separate review due to their incompetence. But as a shop, moonraker are a great company wit... See more

I bought a used YEASU radio with a modd to the radio and an antenna recently from Moonraker, it all arrived within a few days well packed and everything as it should be They were excellent at keepin... See more

Part exchanged some old radio equipment and have to say the guys here were amazing in turning the equipment around and gave a fair price. New equipment arrived next day and have to say the guys were h... See more

I understand that 3 or 4 UK ham radio businesses have merged with Moonraker Online. One of these is Nevada Radio. I have been a customer of Nevada's / Moonraker Online for just over 20 years. The... See more

It's always a pleasure to shop with Moonraker. My package arrived quickly and in pristine condition. The quality of the flexweave wire on face value looks great. I am looking forward to constructing a... See more

Ordered the “Sirio Monsoon” well packaged, good communication regarding delivery was provided. Everything was ok with item when checked, unable to assemble & deploy due to health issues for now. Ov... See more

This antenna far exceeded my expectations, moonraker have always been thought of as a budget brand but this product is nothing of the sort, build quality was very good indeed, the metal work on the a... See more

Generally my preferred supplier from the 'big three' as they often have slightly different stock available at great prices. Ordering online is a breeze and their delivery, although sometimes a bit e... See more

After a bad experience with a well known retailer this a breath of fresh air. Antenna went together easily and once in position it had a flat vswr across both bands. I was also able to work a 2m rep... See more

I was looking for a telescoping mast to mount a TV antenna to my RV. I wanted to be able to obtain enough elevation to have good TV reception in deer camp at a remote location. I bought the 17' mode... See more

my first order and it was handled super fast and efficient with regular updates. Shipment arrived in South Africa within 2 days Door to Door! That was amazing and impressive. Anytime again, thank you... See more

I requested an old for new deal, was greatly impressed with not only the speed of response but the value offered. Straight away a courier sent to collect returns, and within days new product sent o... See more

Worst customer service on the planet. Emailed three times phoned requesting to order something with nothing done no replies to anything. Supplying manufacturer is also completely useless, RM ITAL... See more

What a BRILLIANT company to deal with. I have used MOONRAKER a number of times BUT 2day they excelled. I asked if they could send me a certain Radio Manual, within seconds the manual arrived in my e-... See more

I had a few questions before purchasing. An immediate email confirming my order, followed by the email advising of delivery. An email from the courier advising of the delivery window. All deliv... See more

I have both visited the Milton Keynes showroom and made purchases online. The showroom staff were most helpful, amiable and knowledgeable. Online purchases have been shipped quickly and the order... See more

Sales team were prompt in recommending me a few suitable products and talked at length about the pros and cons of each. They answered any and all questions I had about the options and I believe I arri... See more

Recently took delivery of parts for my antenna farm a new fibreglass 2m pole to top out my rotator with a new 2/70 Yagi, happy as always with the cost and speedy delivery. Most of my equipment has bee... See more

Very good all delivered quickly- no waiting around for a month. Products were of good quality. Moonraker has a wide range of products- I’m interested more in ham radio so lots of good quality products... See more

I have two Spider beam poles (12m). If you remove the top two sections you can insert a plug and eyebolt. These parts are not available in the U.K. after numerous emails with Spider beam in Germ... See more

Prompt despatch of another 10m spirit of Air extendable pole/ These are GREAT poles and proof, if it were needed, that you DO get what you pay for.

Moonraker are an excellent company to deal with. They quickly dispatch my orders and are usually delivered the next day. I am always advised they have received my order and when it has been dispatched... See more

Customer service of the next level, we had issues dealing with a few things ,and Alex and Jez couldn't have done anymore to make things right. And because of the effort put in to fix things, I wouldn'... See more

It was impressive how fast from ordering to dispatching was fast. It would be nice if Moonraker can calculate the import taxes and duties and add to the payment so that you do not have to do it afterw... See more

On time, on schedule easy to assemble. Needed to lube fitting as they were tough to screw together. Would have been nice to have a bit of info on tuning the top radial.

Came to an agreement. Returned a Diamond power supply which stopped working. Unit was 2weeks older than 1 year. Returned unit. I was advised it had a 2year guarantee and would be dealt with free... See more

The service from Moonraker is second to none. My antenna arrived the next day in some seriously robust packaging. I'm delighted with the performance of the antenna.

Had good experience with the Moonraker Group PX/Sales Team. Recently offered up some of my surplus radio/Morse gear. Quick response and reasonable prices offered for my gear. Funds generated from sal... See more

Fantastic company to deal with. Will be my go to shop now for radios .only use radios for work so not massivley knowlegable on them. Great staff and communication A 1 service

Royal mail apologetically delivered a damaged package minus one of four pl259 connectors. Moonraker rapidly replaced the missing item, without question and fast. Full marks for customer service,,,

Great 'fuss free' service from Moonrakeronline. As a first time customer with online purchase of a little Quansheng TK11 (8), with an accessory added, I was very reassured when I phoned to check on t... See more

Needed a replacement microphone for an FT847. Perfect product. Arrived quickly and works well. Thank you Moonraker. Great service as always.

Not refunding paid-for Saturday delivery that arrives the following Tuesday. Sending used antenna analyzers instead of new ones that i paid for. Promising a 10% refund for sending a used item in... See more

Got this item at a great price that couldn't be beaten by any other company. Offer of next day delivery also meant I had the item by noon the next day. Great item. This is a very powerful tool if y... See more

The purchase was very smooth and arrived quickly. Unfortunately the box it came in was really badly dented which dented the box of my radio as well. A bit of a shame as this could’ve been avoided. A... See more

I ordered a G90 radio from Moonraker because they advertise that all duties and taxes are included for EU customers. This was the deciding factor in choosing them as the nearest dealer. However, bef... See more

Phone conversation when I phoned was very helpful Gave the part number of the item & took the order Came 3 days later very happy with the microphone works fine thank

I've never had any issues with this business. I always receive items ordered quickly and well packed. Their Website is well laid out. More than happy 🙂.

Had exceptional service from Alex at Moonraker Did a px on a few items. Transactions went well. Plenty of correspondence, very responsive. Highly recommended.

The web application for buying was not very easy to use. After succesful order creation everything was running fine.

was sent incorrect order with parts missing remains un resolved arrived on time would not rcomend for a major purches ok for minnor itams

Ordered an Anytone HT to be delivered on ParcelForce 24 on the Thursday, but realised just after ordering that I'd be out on Friday morning, so set up a redelivery straightaway with PF to de... See more

Easy ordering process, prompt delivery of well packaged items. Their pricing is quite competitive too. I use them often.

Moonraker are always on the ball..plenty of help when ordering products from their knowledgeable staff.

Very smooth easy purchase Delivery was also very quick Pleasure doing business with

Price ok. Slower shipping than advertised on their site. No response from customer service when emailed. Product finally arrived. No usb cable with the product. Over-all very "meh". Not sure I'd bothe... See more

Having left the below online review Moonraker Online contacted me to resolve my issue, my missing part arrived very quickly. I ordered parts from Moonraker Online in February 2026. When the... See more

I ordered my X30 online to collect a couple of days later as I was passing near the shop. Really friendly staff with a great range of equipment on display. The X30 was quick and easy to assemble and w... See more

Ordered on march 6 and received on march 13.parcelforce 48 service. The inside box was also damaged and magmount was loose inside but not damaged