Moon Roast Coffee Reviews 

698
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the coffee, frequently describing it as rich, smooth, and perfectly balanced, often noting its fresh roasting. Many reviewers highlight the efficient and prompt delivery service, with orders arriving quickly and always well-packaged, sometimes even as an experience in itself. The overall service is frequently described as excellent, with customers appreciating the ease of ordering and the helpfulness of the dedicated team. People enjoy the wide selection of coffee blends available, finding options that suit various tastes and preferences, often noting the good value for money, especially with subscription options.

What people talk about most

Product

Consumers consistently express high satisfaction with the product, often describing the coffee as amazing,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the coffee as amazing, excellent,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the super fast... See more

Service

Users describe positive interactions with service, consistently praising the great and excellent service... See more

Order

Reviewers mention positive feedback about their orders, with many finding the ordering process easy and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoyed all three coffees I ordered - Lunar, Brazil Bossa Nova and Moonshot. The roast is spot-on: nothing over-roasted or bitter, just clean, fresh flavours that really come through in mil... See more

Company replied

Rated 5 out of 5 stars

Great coffee and great service. We order ours by kg bags and they never disappoint. We are making our way through the different beans and are currently loving the Santo Antonio beans and looking forwa... See more

Company replied

Rated 5 out of 5 stars

Thank goodness for Moonroast! I got a new grinder for my coffee machine & thought the grinder was no good as I couldn’t get a decent cup of coffee. I remembered having a cup of moonroast at my local c... See more

Company replied

Rated 5 out of 5 stars

We've had Moonshot a number of times and enjoyed it but thought we'd try something different this time (Lunar). We're getting compliments from anyone that drinks it and thoroughly enjoying it ourselve... See more

Company replied


Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Coffee Shop

Information provided by various external sources

We are an award-winning small batch coffee roaster and supply speciality hand roasted coffee for wholesale and retail throughout Hampshire and across the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

698 reviews

5-star
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1-star

Asks customers to review

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4.9

All reviews

(698)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Moonroast

Love Moonroast. Amazing coffee beans and so easy to set up a monthly subscription so you always have fresh beans delivered just when you need them.

November 1, 2024
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Great to hear you are enjoying our coffees! Thank you so much for your kind review :)

Rated 5 out of 5 stars

Lovely coffee

Lovely coffee. Very well packed, fast delivery.
Thank you.

November 1, 2024
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Great to hear, thank you so much for drinking Moon Roast coffees! Best wishes from the Moon Roast Team :)

Rated 5 out of 5 stars

Fantastic coffee and outstanding customer service…

Fantastic coffee and outstanding customer service. My query was answered immediately and professionally. Definitely a coffee and a company I would recommend without hesitation.

September 13, 2024
Unprompted review
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Great to hear, thank you so much :) Best wishes from the Moon Roast Team

Rated 5 out of 5 stars

Best coffee you're going to find, hand down...

I'd been meaning to visit Moon Roast for a long time, finally made it there on my birthdau in the summer - thought I would treat myself.
So glad I did! I came away with a bag of one of their 'guest' beans after a lovely tasting session with one of the fantastic team. Following on from that I have taken out a mail order subscription for a monthly bag of their signature Moon Shot beans.
1kg is pretty much perfect for me for a month, and although I could find much cheaper beans down the supermarket, the difference is like night and day. Since I started using these beans, I don't bother buying coffee anywhere else as the espresso I make at home is far superior.
When I work out what it actually costs per shot (1kg on subscription is under £30), I'm making double espressos at under 50p a pop - no way I'm going to pay 5 or 6 times that to have something in a coffee shop that tastes awful by comparison.
Best coffee you're going to find, hand down...

June 5, 2024
Unprompted review
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you so much for your review. So glad you have found us and are enjoying your coffee at home. Very best wishes from the Moon Roast Team :)

Rated 5 out of 5 stars

Amazing Coffee

Moon Roast is local to me and I have purchased direct from the roastery as well as on line. I have now had every flavour from their core and explore range. This is the best coffee I have had - never knew coffee could taste this good. Great company, lots of information available on the sourcing of their coffee - and even better that I am supporting a local business. Highly recommended!!

October 14, 2024
Unprompted review
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you so much for being such a loyal customer and for your great review :) Best wishes from the Moon Roast Team

Rated 5 out of 5 stars

Great selection of excellent coffees…

Great selection of excellent coffees with a service to match the quality of the products.
Brings a flavoursome to the start of the day

October 2, 2024
Moon Roast Coffee logo

Reply from Moon Roast Coffee

We are glad to hear you enjoy our coffee! Thank you for the review

Rated 3 out of 5 stars

Bit expensive..

Bit expensive..

October 1, 2024
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Reply from Moon Roast Coffee

We hope you enjoy the coffee and thank you for supporting our small business

Rated 5 out of 5 stars

great customer experience

Coffee arrived less than 24h after ordering for free delivery. What's more is that there was a little present from the moonroast team.

It isn't a surprise to me that the moonroast team are so good. Once my parcel got lost over Xmas and one of their staff delivered another one to me so I didn't go without over Xmas.

Last but not least, the coffee tastes great!!!!

October 1, 2024
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you for your continued support of our small business an we are so glad you enjoy our coffee!

Rated 5 out of 5 stars

Quick

Quick, quality, service.

October 1, 2024
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Reply from Moon Roast Coffee

Thank you for your five stars, and thank you for supporting a small business like ourselves!

Rated 5 out of 5 stars

I have a subscription with Moon Roast…

I have a subscription with Moon Roast Coffee, 1kg every two weeks.
Great coffee and service.
Recently sent a bag that was roasted nearly three weeks prior, quick email and a fresh bag was sent out. Just a blip, and corrected quickly and efficiently 👌

September 30, 2024
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you for a five star review. We always want our customers to have the best quality our coffee can be!

Rated 5 out of 5 stars

Great all round

Great beans, great price, great delivery

September 2, 2024
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you for your support and we are glad you like the coffee!

Rated 5 out of 5 stars

Ordered a bag for the office

Ordered a bag for the office, whilst expensive it was very nice and several staff commented. Delivery was quick.

Thanks

August 29, 2024
Moon Roast Coffee logo

Reply from Moon Roast Coffee

We're glad our coffee is keeping the office happy! Thank you for supporting our small business

Rated 5 out of 5 stars

I visited the yard and had a lovely…

I visited the yard and had a lovely brunch and coffee, met some lovely people inc a very informative happy lady who I believe roasts the coffee. Everyone was so kind and my last two purchases of coffee were roasted for me as currently I have no grinder.

September 2, 2024
Moon Roast Coffee logo

Reply from Moon Roast Coffee

We are glad to hear you enjoy the coffee and thank you for stopping in and chatting with us

Rated 5 out of 5 stars

Excellent

Moon Roast are a great company with an excellent product.

August 29, 2024
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you for your support, very glad you enjoy our coffee!

Rated 5 out of 5 stars

Excellent coffee

Excellent coffee, quick delivery and a good price. An awesome company

August 5, 2024
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you so much James! So glad you've discovered us, enjoy your coffee :)

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