Moon Roast Coffee Reviews 

698
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and rich taste of the coffee, often noting its freshness and perfectly balanced profiles. Many people highlight the outstanding service and efficient delivery, with orders arriving quickly and reliably on time. Consumers also appreciate the thoughtful and attractive packaging, which often makes unpacking an experience in itself. Reviewers find the ordering process straightforward and easy, with many benefiting from convenient subscription options. The wide selection of coffee blends is also frequently praised, allowing people to discover new favorites and enjoy a variety of tastes.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the excellent taste and... See more

Quality

Users describe positive interactions with quality, consistently praising the coffee as amazing, top-notch,... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and promptness.... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and a breeze. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoyed all three coffees I ordered - Lunar, Brazil Bossa Nova and Moonshot. The roast is spot-on: nothing over-roasted or bitter, just clean, fresh flavours that really come through in mil... See more

Company replied

Rated 5 out of 5 stars

Great coffee and great service. We order ours by kg bags and they never disappoint. We are making our way through the different beans and are currently loving the Santo Antonio beans and looking forwa... See more

Company replied

Rated 5 out of 5 stars

Thank goodness for Moonroast! I got a new grinder for my coffee machine & thought the grinder was no good as I couldn’t get a decent cup of coffee. I remembered having a cup of moonroast at my local c... See more

Company replied

Rated 5 out of 5 stars

Moon Roast roast the BEST coffee with blends to suit a variety of tastes. I most enjoy the smoother, nutty flavours of Peru, Brazil and Moonshot. Subscriptions are easy to manage and delivery is speed... See more

Company replied


Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Coffee Shop

Information provided by various external sources

We are an award-winning small batch coffee roaster and supply speciality hand roasted coffee for wholesale and retail throughout Hampshire and across the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

698 reviews

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Asks customers to review

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4.9

All reviews

(698)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great coffee!

Great coffee and speedy delivery

January 2, 2024
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you so much for reviewing us, great to hear you're enjoying our coffees :)

Rated 5 out of 5 stars

Excellent coffee

Excellent coffee. I occasionally pop in to the shop, as it is on the way home from the ice rink. The coffee is first rate. I’ve tried countless supermarket coffee beans, and several mail order suppliers, Moon Roast is easily the best. It can take a while to figure out the best grind and dilution ratio, for my Moka pot. I recently had one coffee that smelt and tasted of cheese, due I assume to the fermentation process. It took quite a few cups to get used to it, I thought it was yuck at first. It’s lovely. I had another - Masenga Hill - that tasted of honey, it was fantastic. Unfortunately the flavour changes with each batch, probably because the growing and processing conditions change with the seasons. The coffee is not cheap compared to supermarket brands, so for me it is a treat.

December 13, 2023
Unprompted review
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Many thanks for your review from the Moon Roast Team :)

Rated 5 out of 5 stars

Quick delivery

Quick and fast delivery

November 27, 2023
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you so much for reviewing us! Happy Brewing :)

Rated 5 out of 5 stars

Great service

Great service, lovely coffee.

October 30, 2023
Moon Roast Coffee logo

Reply from Moon Roast Coffee

Thank you very much for your review and we're so pleased you're enjoying your coffee and ceramic cup! Best wishes from the Moon Roast Team :)

Rated 5 out of 5 stars

Turned up out of the blue

Turned up out of the blue. Some of the staff were away setting up for a show, and those remaining were very helpful and, despite the technology, I paid the kiosk price for my beans, which make a lovely cup of coffee.

October 3, 2023
Rated 5 out of 5 stars

Standout roaster and coffee - delicious!

Given a bag as a gift, popped in a cafetiere, brewed and...wow!
Fantastic coffee leap out of the mug. I've since ordered online which was very easy easy and packaging is beautiful. But the main thing is the excellent coffee. There are so many independent roasters in the UK (which is great) but Moonroast really stands out.

August 6, 2023
Rated 5 out of 5 stars

Best coffee in the UK

Moonroast and Lunar for me are the best coffee I’ve had in the uk. After living in Hampshire and moving away again for my personal use at home it is still my go to coffee.

May 29, 2023
Rated 4 out of 5 stars

An excellent all rounder

Good website design, a wide selection of coffee origins to choose from. Delivery packaging is the most beautiful out of all coffee vendors I have tried, and the coffee bag (1 kg of Ethiopia beans) seals nicely for storage purposes.
In terms of the coffee itself, it is very fragrant and the tasting notes are accurate. Reasonable price for the quality/quantity.
I will continue purchasing from Moon Roast :)

July 2, 2023

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