Moonstone And Sage Reviews 

36
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great quality ring lovely packaging and fast delivery my future wife is over the moon

Rated 1 out of 5 stars

The ring is stunning, the representation was stunning and delivery quick. However a big but... The silver ring is SO ridiculously soft that just getting the label off bent it! And also it just doesn... See more

Company replied

Rated 5 out of 5 stars

Beautiful jewellery and top customer service. I placed two orders within minutes of each other, and made an address error with the latter. 10 minutes later I received a message from Lucy asking... See more

Rated 5 out of 5 stars

Found the perfect ring on the website but ordered in the wrong size. Messaged via Facebook and the customer service was second to none. Talked me through all of the options with the main focus being t... See more

Company details

  1. Jewelry Store

Written by the company

Moonstone & Sage, a jewellery brand rooted in a love for nature and inspired by the quiet magic found in the world around us. Each piece in the collection is carefully chosen to reflect a natural, earthy aesthetic – perfect for those who feel most connected when surrounded by wildflowers and woodlands. These are pieces for nature lovers who value uniqueness, simplicity, and timeless charm. As the brand grows, Moonstone & Sage will become a space for one-of-a-kind designs – thoughtful jewellery inspired by organic textures, natural forms, and a deep appreciation for the world we live in. Based in the UK, all packaging is designed with sustainability in mind, using eco-friendly and recyclable materials wherever possible. Thank you for being here, and for supporting a small business built with heart and intention.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

36 reviews

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4.5

All reviews

(36)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Found the perfect ring on the website…

Found the perfect ring on the website but ordered in the wrong size. Messaged via Facebook and the customer service was second to none. Talked me through all of the options with the main focus being to get the replacement by Christmas. Three days later it was here. Would 100% recommend this company. The jewellery is beautiful and again, the customer service is brilliant .

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality jewellery, poor aftersales

This is not good quality jewellery. Broke after three weeks wear and tried to imply I'd broken the ring by some serious impact. I think I'd know if I had. The underside frame of the ring sheared in half. If it had been caught, the claws would have been damaged too, not just the bit closes to my finger. Solid sterling silver does not just break like this.

Contacted company and Just got repeated messages that no others in the batch were faulty and it's my fault.

I'm an honest person, the ring has not been knocked, suffered impact and the claws holding the stone are still perfectly intact and where it has broken, shows these are weak and poorly made.

I'm very disappointed with how I've been treated. An offer of 50% off a replacement ring is not good enough. A replacement ring should be offered for so little time being worn.

I'm sorry, I won't return to buy any other jewellery unless I get a full replacement and my faith can be restored in the quality of these items. Shame as like supporting new business and not the great big jewellers, but this bad experience tells me the bigger companies are better to deal with when things go wrong.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality, fast dispatch.

Absolutely over the moon from my order!
The prices are worth every penny, sizes are perfect, quality is amazing!
My order was dispatched very quickly and upon arrival, it was packaged very safely. The box it came in was stunning. A silver polishing cloth included. Little stickers as a freebie.
I would highly recommend this store for their products alone. My ring has became my new favourite piece to wear.

September 7, 2025
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Helping with choosing my rings and sizing .
Beautiful jewellery and really pretty packaging .
Highly recommend and will definitely buy from Lucy again :-)

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic!!!

Communication was brilliant! I was looking for an engagement ring and struggling to choose, I was given a lot of patience and there was no pressure while I figured out what I wanted. Absolutely lovely person and the level of care given in all aspects of the sale and delivery was amazing! 100% recommended and will be buying again ^^

September 3, 2025
Unprompted review
Moonstone And Sage logo

Reply from Moonstone And Sage

Thank you so much for your review! It really means a lot to us and im so happy we could help 🥰

Rated 5 out of 5 stars

Incredible rings

Lucy is such a wonderful human. Helped me massively picking wedding rings for my fiancé and me.
The quality of all her rings are incredible, this is my second purchase from her shop.
I highly reccomend 'Moon And Sage' to anyone that wants good quality jewellery that isn't crazy price!

August 28, 2025
Unprompted review
Moonstone And Sage logo

Reply from Moonstone And Sage

Thank you so much for the review! You was lovely to work with! Congratulations again! :) <3

Rated 5 out of 5 stars

I had an excellent experience in…

I had an excellent experience in purchasing my ring , which is beautiful and really good value for money .
Lucy is a lovely person and so passionate about her business and helping her customers .

July 17, 2025
Unprompted review
Moonstone And Sage logo

Reply from Moonstone And Sage

Thank you for your feedback, truly appreciated! :)

Rated 5 out of 5 stars

Great product and service …

Love my rings had them for a few months now and get lovely compliments.
Really easy to communicate with the seller and had no problems and appreciated the help with sizing recommendations when I wasn’t sure.

April 19, 2025
Unprompted review
Moonstone And Sage logo

Reply from Moonstone And Sage

So glad you like them and was happy to help! :)

Rated 5 out of 5 stars

Great experience

Great experience. Everything was as described and lady was lovely to speak with

July 28, 2025
Unprompted review
Moonstone And Sage logo

Reply from Moonstone And Sage

Thank you so much! Really appreciated!

Rated 5 out of 5 stars

Amazing seller

Amazing seller, really great communication and patience whilst waiting for me to get my sisters ring size without ruining the surprise, absolutely stunning ring and pictures don’t do it justice, she loved it and the gift box option was really personalised and great

July 27, 2025
Unprompted review
Moonstone And Sage logo

Reply from Moonstone And Sage

Thank you so much for your review!

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