While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the stunning craftsmanship and unique energy of the jewelry. Many people also commend the staff for their friendliness, welcoming demeanor, and the supportive guidance provided during workshops, making the overall experience enjoyable and relaxing. Some customers also noted issues with product delivery, specifically mentioning crystals being wonky or leaning to one side upon arrival. However, these instances were quickly resolved with prompt replacement items.

What people talk about most

Product

Customers had positive experiences with product, expressing satisfaction with the quality and variety of... See more

Quality

Consumers find quality to be positive. Many reviewers are very happy with the items received, consistently... See more

Staff

Customers consistently note positive experiences with staff. Reviewers praise staff members like Zara and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoyed the Rahanni Energy healing workshop. Zara who ran the workshop was friendly and welcoming offering herbal tea and treats to eat. The whole experience made feel relax and calm. She is... See more

Rated 5 out of 5 stars

I really enjoyed the Rahanni healing workshop at the Moonstone shop in Romsey. I have been to the last 2 workshops with Zara who runs the workshops. It was lovely morning spent with other ladies who j... See more

Rated 5 out of 5 stars

The bracelet making workshop was a great half term holiday activity. We experienced a couple of hours of pure mindfulness making our bracelets. We learnt about the nature of crystals from Chantelle,... See more

Rated 5 out of 5 stars

To Kelli, Wayne & the beautiful family team at Moonstone Gypsy – I’ve been ordering a few things from Moonstone Gypsy over time and every single order has arrived beautifully packed with car... See more


Company details

  1. Metaphysical Supply Store

Written by the company

Moonstone has been cultivated through years of dreaming, planning and hard work. Moonstone is more than just a shop, Moonstone is the start of an engaging, thriving community based in the healing power of nature. With the combination of our highly experienced and friendly staff, alongside the carefully selected products, our goal is to ensure a great customer service and to supply all your wellbeing and spiritual needs!


Contact info

4.8

Excellent

TrustScore 5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Singing bowls are brilliant and it’s a…

Singing bowls are brilliant and it’s a great relaxing session love how it cleanse through all your chakras and balances your stress levels out so much so that it clears all of the pains in my head I have had a really stressful time these passed few years and it’s really helped release and destress all my stress and depression and anxiety thanks guys !!!

December 6, 2025
Rated 5 out of 5 stars

Rahanni healing workshop was wonderful!

I really enjoyed the Rahanni healing workshop at the Moonstone shop in Romsey. I have been to the last 2 workshops with Zara who runs the workshops. It was lovely morning spent with other ladies who joined in the workshop. I enjoyed the Rahanni healing and the mini sound bath was really relaxing and calming. Zara is a wonderful healer and made the whole experience enjoyable. She made some lovely sweet treats and gave us each a baby spider plant, incense sticks and moon water to take home in a jar. I highly recommend these wonderful workshops.

December 7, 2025
Rated 5 out of 5 stars

Great experience

Great experience, venue a little chilly but it was very calm and peaceful environment.. refreshments were lovely and the host was very knowledgeable and helpful during the session.

December 7, 2025
Rated 5 out of 5 stars

Amazing customer service 🥹✨🥀…

Thank you so much to @moonstoneromsey for my new dreamcatcher. I had to do some research about the best place to hang it and apparently above or at the head of your bed is the best place 🥹🥀✨

Works out perfectly because apparently daylight burns away any nightmares caught within the web of the dreamcatcher 🥹✨🥀

I asked for moonstones but I saw you added sunstones instead and upon further research I realised that was your professional opinion in the spiritual knowledge of crystals that was the best stone to keep away nightmares ✨🥀

November 26, 2025
Rated 5 out of 5 stars

A Great Bracelet Making Workshop!

The bracelet making workshop was a great half term holiday activity. We experienced a couple of hours of pure mindfulness making our bracelets. We learnt about the nature of crystals from Chantelle, who was a wonderful host and we left with individual pieces of meaningful jewelry. We can highly recommend.

October 29, 2025
Rated 5 out of 5 stars

Moonstones bread Bracelets making

My lovely husband booked a place for me to learn how to make Beaded bracelets. There was fabulous choice of beads with almost every color you can imagine. Chantelle guided me on how to make them. Great support all the way through and good laughs were shared. Very happy with my bracelets and look forward to joining another class in the near future. Have told my close friend about the class and she too wants to come and learn how to make the bracelets. Thank you again for all the fun and support!

August 27, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look