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Moov Reviews 2,309

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

They don't communicate on the website that you need a grounded socket to use the product. You learn about this when you read the instruction. It's misleading and no action is taken when you addres... See more

Company replied

Rated 5 out of 5 stars

A very well designed product that is ideal for routine walking when outdoor conditions are less suitable. The fact that it folds up is a great space-saver! As the motor is extremely quiet in opera... See more

Company replied

Rated 5 out of 5 stars

As a software engineer with a small home office area, getting my steps in used to feel impossible. I'd end most days feeling stiff and sluggish. My new moovv has honestly changed all that. I now j... See more

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Rated 4 out of 5 stars

Although there have been some struggles due to long delivery time, I'm now very happy with the product. It looks nice and also a very big and clear display. Supplier has been understandful and helpfu... See more

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Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Health and Beauty Shop
  4. Sporting Goods Store
  5. Sports Memorabilia Store

About Moov

Written by the company

About Moov

Movement has disappeared from modern life. We're giving it back its place. Work, commutes, and packed schedules make it hard to move every day. Moov brings movement indoors close enough to get started and easy enough to pick up again tomorrow. A treadmill is the beginning. Keeping moving is the goal.

Integrity

We say what we do and do what we say. Nothing more, nothing less.

Quality

A treadmill that gets used every day needs to handle every day. That's what we build for.

Customer satisfaction

If someone buys a treadmill and never uses it, we need to do our job better. Not because the product isn't good, but because we didn't help that person keep moving. Because that's where we want to make a difference. So, got a question or just want to share your story? We're reachable by phone and email and do our best to help you the same day.

30-day trial

You have 30 days to try the treadmill at home. Not happy with it? We'll pick it up for free and give you a full refund.

2-year warranty

Every Moov treadmill comes with a two-year warranty. Standard.

Our promises

Written by the company

Integrity
How do you build something people trust? You start by being honest. At Moov, everything we do is rooted in transparency. We deliver what we promise, no fine print, no surprises. What you see is what you get — and sometimes a little more.
Quality
Movement that fits into everyday life deserves a treadmill that keeps up. One that's thoughtfully designed, built with care and made to last. At Moov, quality isn't a feature. It's the foundation. Something you feel the first time you step on and every time after.
People
Without the people who trust us, there is no Moov. That's why you always come first. Whether you have a question, a concern, or just want to talk things through, we're here. Call or email, and we'll get back to you the same day. Because being there for you isn't a policy. It's how we move.

Service guarantees

30 days to try. 2 years guaranteed.

Thirty days to give Moov a place in your day. Walk between calls. Try a few minutes before work. Step on after dinner. See how it fits into your routine no pressure, no commitment. Doesn't feel right? We'll collect the treadmill at no cost and refund you in full. No hassle, no questions. And every Moov treadmill comes with two years of warranty as standard. Built to stay. Covered for the long run.

Contact info

Promotion box for Moov

Discover the Moov treadmills

Feel fitter every day and boost your energy from your home!

4.1

Great

TrustScore 4 out of 5

2K reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Highly recommend

The delivery was fast and very good. The product is awsome. The only draw back for us it was that my husband is tall and the mat was a little bit short for him. For a 160-170 cm height it works, but for a 'bigger person' you need a longer mat.

Thank you. I highly recommend you. Very fast service and very good customer support.

May 28, 2025
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Reply from Moov

Hi Andrei,

Thank you for your great review!

Glad to hear the delivery was fast and you’re happy with the product. It’s good to know the mat length works well for average heights but could be longer for taller users. We appreciate your recommendation and kind words about our service and support! 🚶‍♂️👍

Rated 5 out of 5 stars

Love the treadmill

I’m loving the treadmill so far. Super quick install and I love How easy it is to put away. It is great if you want to work on your fitness, with low effort. I would totally recommand this.

May 11, 2025
Unprompted review
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Reply from Moov

Hi Maxime,

Thanks for your lovely review!

Great to hear you're enjoying the treadmill and finding it easy to set up and store. Perfect for working on your fitness in a simple, accessible way.

Enjoy your workouts!🏃‍♀️💪

Rated 5 out of 5 stars

Great product!

Great product! I’m so pleased with it. Also great communication with customer service.

April 14, 2025
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Reply from Moov

Hi Omniya,

Thank you for your lovely review!

We're so glad to hear you're happy with the product and our customer service. Enjoy your workouts! 🏃‍♀️💪

Rated 5 out of 5 stars

Fast delivery and easy install

Fast delivery and easy install. Unique approach from customers service. Thumbs up!

April 8, 2025
Unprompted review
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Reply from Moov

Hi Wil,

Thak you for your review!

We are glad to hear that you are happy with our service, delivery, and that the installation was easy.

Enjoy your workouts!

Rated 4 out of 5 stars

Satisfied

I am satisfied with the treadmill. Got next day delivery and immediately put into action. Large display and has bluetooth speakers. I can't put the remote with band in hand because it got torn off.

March 20, 2025
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Reply from Moov

Hey Senthil,

Thanks for your great review! We're happy to hear you're satisfied with your treadmill and enjoying the quick delivery and its features. 😊

Please feel free to reach out to us at support@moovvmore.nl, if there's anything we can help you with.

Rated 5 out of 5 stars

The treadmill and client service are just perfect

The treadmill is just perfect. I have the Pro model. It is stable. The client service is also very professional. They answer quickly and are very nice and helpful.
I highly recommend.

February 25, 2025
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Reply from Moov

Hi Carole,

Thank you for your great review!

We're happy to hear that you're enjoying the Pro model and that our customer service met your expectations. Your recommendation means a lot to us!

Enjoy your treadmill! 😊🏃‍♂️

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