The key that I ordered was for my 2004 Dodge Ram 1500. The key I received was for a Jeep. Unfortunately this was my first time ordering from Mopar Giant. I assumed the key would be okay ( both vehicle... See more
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Looking for the best customer service, unbeatable prices and fast shipping? Well you have come to the right place. At MoparPartsGiant, we have been providing world class Mopar products and services to our customers for over a decade. We offer OEM Mopar parts for the most affordable prices that are generally shipped within three business days from our authorized region based Chrysler dealers.
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Parts not actually available.
The Website claimed a hard to find part was "Available". After paying and placing the order they came back asking for an additional $350 in shipping while revealing that the part was not actually in-stock. They stated in an email that they would still have to place their order with a 3rd party dealer and wait for that dealer to receive the part from the manufacture before they could ship it to us. When questioned as to why they said the part was available, I was told that "available" just means they part is "available to order" not that they actually have the part ready to ship.

Reply from MoparPartsGiant.com
Beware of this company
Beware of this company! They send you the wrong items and charge you 20% restocking fee. Plus the hassle of the shipping cost etc.
The item drawing description clearly wasn’t the item that was received.
Sent wrong item
Sent wrong item. Website said would fit my truck. Would not change part for correct part. Refund denied, replacement denied. Find another place to buy your parts.

Reply from MoparPartsGiant.com
Great experience
Found the part I needed at a vary reasonable price and did not get gouged on shipping and handling.
Great site easy to use
Quickly resolved a concern I had with the shipped part
Easy to locate parts I needed. Prices were much better than at the dealer. Part I ordered (oil dipstick) was 1” longer than the original, which created a concern. The “ask a question” option easily and quickly explained why the manufacturer made the change, resolving my concern.
Couldn't check out and pay
Couldn't check out and pay. Kept saying address was undeliverable or didn't match paypal when it was correct and matched. Then was saying phone number incorrect. Very frustrating! Only worked when i paid with a different card

Reply from MoparPartsGiant.com
Easy to navigate and easy to place my…
Easy to navigate and easy to place my order.
Fast and easy shipping
Fast and easy shipping, Just wish all of the factory Mopar sites gave better descriptions of the items! This is not a moparpartsgiant.com issue, it's an issue across ALL Mopar parts dealers.
First part was not for 6.4 Scat Pac but…
First part was not for 6.4 Scat Pac but rather a 5.7. The difference is the oil cooler outlet is smaller on the 5.7. The radiator hoses on the other hand where correct. The time and to receive and communications could have been better.

Reply from MoparPartsGiant.com
Easy to find the part quick shipping…
Easy to find the part quick shipping and best price.
The correct part was sent
The correct part was sent, the price was comparable to other websites, it was delivered quickly and the website was easy to navigate.
Satisfied customer
Ordering, shipping and communication all 5 star. Very satisfied using Mopar Parts Giant.
Parts were latest updated part number…
Parts were latest updated part number and not old stock many dealers sell. Fast shipping and great price.
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