MoparPartsGiant.com Reviews 650

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the quality of the parts received, noting that they are often exact replacements, factory original, and in good condition. Many people appreciate the ease of the ordering process and the quick delivery service, with parts often arriving sooner than expected. The pricing is also a significant positive for many, who find it to be much better than dealerships and competitive with other online sellers. However, some customers experienced issues with product accuracy, receiving parts that were either incorrect for their vehicle, damaged, or not as described (e.g., used instead of new). There are also recurring concerns about shipping costs being excessively high and delivery times not always meeting expectations, with some orders taking longer than anticipated or arriving in damaged packaging.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers report receiving incorrect parts, parts... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast and quick shipping times,... See more

Price

Consumers find price to be ambiguous, with many praising competitive pricing, especially compared to... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process easy to navigate... See more

Quality

Users describe positive interactions with quality, noting that parts are often as described, in good... See more

Based on these reviews

Rated 4 out of 5 stars

The key that I ordered was for my 2004 Dodge Ram 1500. The key I received was for a Jeep. Unfortunately this was my first time ordering from Mopar Giant. I assumed the key would be okay ( both vehicle... See more

Rated 4 out of 5 stars

Parts are as described. Fit perfectly. My only complaint is I paid extra to get my parts earlier and they weren't delivered on time. I could have saved money by choosing the slowest service. That's mo... See more

Rated 4 out of 5 stars

It was easy to order. Matching and finding the part was easy. So was checking out. The only part that would need improvement is having a better idea of when the part would get shipped and delivered.

Rated 4 out of 5 stars

Shipping shouldn’t be United States Postal service that is the slowest shipping. If I order car parts I need them in a timely manner not 2 weeks after they are ordered

Rated 3 out of 5 stars

Liked OE Mopar part availability. However, a substantial amount was paid for shipping, and no protection was added to the box. Box arrived damaged, so it was opened for inspection, and it seemed the p... See more

Company replied

Rated 3 out of 5 stars

I understand paying a shipping fee, and for a part that weighs less than 4 ounces, a few bucks would be appropriate. But $44? Stupid way to mark up your product unnecessarily. It's like the resort... See more

Company replied

Rated 3 out of 5 stars

Received the parts as expected, but the cost for hardware was pretty high. Also, the cost of the shipping was ridiculous, and took longer than expected. Ended up costing me around $40 for 2 bolts, a... See more

Company replied

Rated 3 out of 5 stars

First part was not for 6.4 Scat Pac but rather a 5.7. The difference is the oil cooler outlet is smaller on the 5.7. The radiator hoses on the other hand where correct. The time and to receive and com... See more

Company replied

Rated 5 out of 5 stars

Easy to locate parts I needed. Prices were much better than at the dealer. Part I ordered (oil dipstick) was 1” longer than the original, which created a concern. The “ask a question” option easily... See more

Rated 3 out of 5 stars

Prices and shipping costs are ridiculously high. Not given a choice for shipping is problematic, you are taking advantage of people that are trying to keep their older cars on the road.

Company replied

Rated 5 out of 5 stars

Called to check if parts were in stock and they were. Purchased online and they were shipped/received much sooner than I expected. Significantly less expensive than other sellers of OEM/Mopar parts.

Rated 5 out of 5 stars

Quick delivery and easy ordering process. Part fit in the truck with some strain. My Ram 1500 is back with a fully functioning drivers mirror as delivered from the factory.

Rated 5 out of 5 stars

Fast and easy shipping, Just wish all of the factory Mopar sites gave better descriptions of the items! This is not a moparpartsgiant.com issue, it's an issue across ALL Mopar parts dealers.

Rated 5 out of 5 stars

The part arrived within a reasonable time frame. The part was as described and expected. The parts were the correct parts and in good condition. No surprises, gimmicks or disappointments in my experie... See more

Company replied

Rated 5 out of 5 stars

There's not one single site that I found that goes to the extent of helping you find what you need AND HOW MANY. The diagrams they have on their site are beautifully illustrated and they have a comple... See more

Rated 5 out of 5 stars

I had a terrible time replacing the front wheel cover on my RAM3500 DUALLY. Apparently there are several variations and the product number has been changed. Also, it is a $10 piece of plastic that eve... See more

Rated 5 out of 5 stars

Got the part I needed and super fast shipping, dealer wanted $500 to replace the plastic glass around the gauges, I did it for about $80 buying it from MoporPartsGiant.com.

Rated 5 out of 5 stars

The starter was an exact replacement of the one on the truck. The previous starter had over 180,000 miles on it and was starting to drag when starting so knew it was wearing out since our battery was... See more

Rated 1 out of 5 stars

Buyer Beware... MoparPartsGiant's stock status tool said that an urgently needed part was in stock before I ordered. The next day I received an email saying that the part was NOT in stock and wou... See more

Company replied

Rated 1 out of 5 stars

"I ordered a part that the color did not match properly. I sent them pictures of the part, part numbers, and packaging. They denied my request even though I followed their policy because a clear wrap... See more

Company replied

Rated 5 out of 5 stars

The online experience was very good. Parts easy to search for. I input my vehicle information and was able to match the parts I needed. Ordering was easy. They arrived in great time and were perfect... See more

Rated 5 out of 5 stars

Price was way below anywhere else. Website was easy to navigate. I'll definitely be back for more parts. Thanks MPG!

Rated 5 out of 5 stars

Glad to find a reliable parts sight for my older vehicle. Appreciate the convenience, and the part worked perfectly.

Rated 5 out of 5 stars

Easy to find parts on-line by entering VIN. Order was perfect and fast and reasonably priced.

Company replied

Rated 5 out of 5 stars

It was easy when I had the part number. It went right to mopartsgiant.com and I got it for half price compared to having it shipped from a dealership!

Rated 5 out of 5 stars

All parts arrived in a timely fashion and were factory original matching. Prices were competitive with other online parts dealers.

Rated 5 out of 5 stars

I Always feel confident and have peace of mind to receive the correct OEM parts for my 08 Ram 1500 especially since I’m ordering from the dealership.

Rated 1 out of 5 stars

Don’t trust estimated delivery or in stock! I ordered with them at a higher cost to me because it would be here by the 23rd and now it’s not even shipping until the 24th even though the website said i... See more

Company replied

Rated 5 out of 5 stars

The part number and images being shown made me confident that I ordered the correct part

Rated 5 out of 5 stars

Part came earlier then expected and the part cured my problem i was having with the new aftermarket hub I purchased and recently returned.

Rated 5 out of 5 stars

Parts were latest updated part number and not old stock many dealers sell. Fast shipping and great price.

Rated 5 out of 5 stars

Quality construction. Solid mount with no issues. Easy to install. Very satisfied with purchase!

Rated 5 out of 5 stars

Fast shipping and is in working condition. My car horn is working again. 👍🏾

Rated 5 out of 5 stars

Delivery time was phenomenal, easy to use website and parts were a perfect fit.

Rated 1 out of 5 stars

Ordered an immobilizer ring for 2003 Chrysler Town and Country. Ad said new, OEM, still in box and never used. Dealership attempted to install but told me it was used and pin locked. I initiated Retur... See more

Rated 4 out of 5 stars

The correct part was sent, the price was comparable to other websites, it was delivered quickly and the website was easy to navigate.

Rated 2 out of 5 stars

No problems getting the correct part. Issue incurred in trying to get my core refund. The instructions clearly stated to send the core back in the original box in which the new part came in. What h... See more

Rated 5 out of 5 stars

My experience with you all was great! You had the parts I needed and you shipped them quickly. Can't ask for any better service! Thank you all!

Rated 5 out of 5 stars

Got the part I needed fit perfectly and fixed the problem. Good price pretty fast shipping.

Company replied

Rated 3 out of 5 stars

Overall the site and selection are really good, we received delivery as expected, however after verifying the part on the website, we were informed by the dealer that it was not the right part for the... See more

Company replied

Rated 1 out of 5 stars

Good product selection. Expensive prices and costly shipping. In reading the reviews for this company by customers, the responses all seem rehearsed and generic without any compassion or steps taken b... See more

Company replied

Rated 1 out of 5 stars

Anybody notice all of these so called apologies from this company are nothing more than standard worthless phraseology mouthed with absolutely no sincerity whatsoever. There is never any indication th... See more

Rated 1 out of 5 stars

The site showed items in stock, so I placed an order with several items. A day later, they voided my entire order because they don't have any of the products and can't get it. Ever. Absolutely worthl... See more

Company replied

Rated 1 out of 5 stars

Couldn't check out and pay. Kept saying address was undeliverable or didn't match paypal when it was correct and matched. Then was saying phone number incorrect. Very frustrating! Only worked when i p... See more

Company replied

Rated 5 out of 5 stars

No trouble finding what I needed.. Had the vin # and BAM THERE IT WAS..GOOD PRICE sent in a question and they were back to me quickly with the part # I need ..

Rated 5 out of 5 stars

the part arrived quickly. correct part and no damage to packaging.

Company replied

Rated 1 out of 5 stars

Buyer beware I ordered a trailer light wiring harness and it turned out would've work for me so I asked to return it and was refused as it's an electrical part, the same part that was ok for them to... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

Looking for the best customer service, unbeatable prices and fast shipping? Well you have come to the right place. At MoparPartsGiant, we have been providing world class Mopar products and services to our customers for over a decade. We offer OEM Mopar parts for the most affordable prices that are generally shipped within three business days from our authorized region based Chrysler dealers.

Written by the company


Contact info

3.9

Great

TrustScore 4 out of 5

650 reviews

5-star
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1-star

Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Parts not actually available.

The Website claimed a hard to find part was "Available". After paying and placing the order they came back asking for an additional $350 in shipping while revealing that the part was not actually in-stock. They stated in an email that they would still have to place their order with a 3rd party dealer and wait for that dealer to receive the part from the manufacture before they could ship it to us. When questioned as to why they said the part was available, I was told that "available" just means they part is "available to order" not that they actually have the part ready to ship.

February 23, 2026
Unprompted review
MoparPartsGiant.com logo

Reply from MoparPartsGiant.com

Thank you for your feedback.
We’re sorry to hear that you feel this way. To clarify, our products are genuine OEM items sourced directly from the original factory. We work with various partner dealerships across the US.
Our online catalog is intended as a general reference and may not always reflect the most up-to-date inventory.
We appreciate your feedback and will continue to uphold the standards our customers rely on.

Rated 1 out of 5 stars

Beware of this company

Beware of this company! They send you the wrong items and charge you 20% restocking fee. Plus the hassle of the shipping cost etc.
The item drawing description clearly wasn’t the item that was received.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Sent wrong item

Sent wrong item. Website said would fit my truck. Would not change part for correct part. Refund denied, replacement denied. Find another place to buy your parts.

February 12, 2026
Unprompted review
MoparPartsGiant.com logo

Reply from MoparPartsGiant.com

Thank you for your feedback.
We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and stand firmly behind the quality of our products and customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may assist you further.

Rated 5 out of 5 stars

Quickly resolved a concern I had with the shipped part

Easy to locate parts I needed. Prices were much better than at the dealer. Part I ordered (oil dipstick) was 1” longer than the original, which created a concern. The “ask a question” option easily and quickly explained why the manufacturer made the change, resolving my concern.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Couldn't check out and pay

Couldn't check out and pay. Kept saying address was undeliverable or didn't match paypal when it was correct and matched. Then was saying phone number incorrect. Very frustrating! Only worked when i paid with a different card

February 5, 2026
Unprompted review
MoparPartsGiant.com logo

Reply from MoparPartsGiant.com

Thank you for your feedback.
We understand payment issues can be frustrating; however, our system does not accept international credit card due to fraud prevention. We have a two-factor authentication for shipping and delivery addresses, so PayPal is the only available payment option orders under $3000.We apologize for the inconvenience and thank you for your understanding.

Rated 5 out of 5 stars

Fast and easy shipping

Fast and easy shipping, Just wish all of the factory Mopar sites gave better descriptions of the items! This is not a moparpartsgiant.com issue, it's an issue across ALL Mopar parts dealers.

January 30, 2026
Rated 3 out of 5 stars

First part was not for 6.4 Scat Pac but…

First part was not for 6.4 Scat Pac but rather a 5.7. The difference is the oil cooler outlet is smaller on the 5.7. The radiator hoses on the other hand where correct. The time and to receive and communications could have been better.

January 30, 2026
MoparPartsGiant.com logo

Reply from MoparPartsGiant.com

Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear some things went well, but we also understand there were areas that could have been better.
We’re always looking to improve, so your input is valuable and helps us do just that.

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