Det var let at aktivere mine gavekort fra morebox. Restauranten modtog dem som delvis betaling, alt gik godt.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Update: My giftbox is now extended 6 months after writing here :-) Thank you!! No possibility to exchange an expired box online after a certain time or get the money back 🤬Gift wasted as it in th... See more
Company replied
Easy to use, great selection of restaurants to choose from, etc. Will definitely wish for more of them the next time I have a birthday.
Company replied
The brunch for two is unlike other brunch gavekort that is really for two. This one its not a discount card but just like a normal gavekort that they will deduct the amount from the total. So for two... See more
Company replied
Company details
Written by the company
Altid 5 års gyldighed, altid fri ombytning, altid tydelig markeret dækning - vi kalder det gavegaranti! Hos Morebox ønsker vi, at du får den bedste oplevelse - derfor sætter vi alt ind på at give dig den bedst mulige service. Hvis du oplever et problem med en af vores bokse eller har et spørgsmål, håber vi, at du vil kontakte verdens sødeste kundeservice på tlf. 5353 7385 eller via kundeservice@mbxp.dk
Contact info
Hørkær 26, plan 5, 2730, Herlev, Denmark
- 53537385
- kundeservice@mbxp.dk
- morebox.mbxp.dk
3.8
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Det var let at aktivere mine gavekort…
Det var let at aktivere mine gavekort fra morebox. Restauranten modtog dem som delvis betaling, alt gik godt.
April 6, 2026
Reply from Morebox
Hej Hanne
Mange tak for din anmeldelse og de 5 stjerner.
Hvor er vi glade for og hører at det gik let med og aktiverer dine gavekort og at alt gik godt med indløsningen af dem.
Med venlig hilsen
Christina // Morebox
Reply from Morebox
Hi
Thank you for your review.
We are aware that the selection of suppliers is not the same everywhere and we are constantly working on finding new ones who will accept our gift cards.
Sorry for the inconvenience.
Kind regards
Christina // Morebox
Easy to use
Easy to use, great selection of restaurants to choose from, etc. Will definitely wish for more of them the next time I have a birthday.
May 15, 2025
Reply from Morebox
Hi Katie
Thank you so much for your review and the 5 stars, we really value them.
We are so happy to hear that it was easy for you to use the giftcard and that you want more of these in the future.
Med venlig hilsen / Best regards
Christina // Morebox
Great experience
Great experience , food,service, and location great thing Moebox.👍🙏
February 23, 2025
Reply from Morebox
Hi Jim
Thank you very much for your review and the 5 stars, they mean a lot to us.
We are so happy to hear that you had a great experience using our giftcard.
Kind regards
Christina // Morebox
Reply from Morebox
Hi George
Thank you very much for your review and the 5 stars, they are highly appreciated by us.
How great to hear that there were no problems and that the service was perfect.
Kind regards
Christina // Morebox
No possibility to exchange a box
Update: My giftbox is now extended 6 months after writing here :-) Thank you!!
No possibility to exchange an expired box online after a certain time or get the money back 🤬Gift wasted as it in the first place was impossible to make a “count down” of the amount but have to use all at the same time.
Give the money in the hand instead of a box that can’t be used like you want to.
No one answers my email sent 2 weeks ago 🤬 I don’t think that is right according to the law!!!
May 27, 2024
Unprompted review
Reply from Morebox
Hej Anne-Marie
Tak for din anmeldelse.
Det ser ikke ud til at du har modtaget vores besvarelse på din mail d. 21/5-2024 om at vi har forlænget dit gavekort.
Jeg har nu gensendt mailen til dig fra min egen arbejdsmail og håber at du har modtaget den nu.
For selvfølgelig er det muligt og ombytte sit gavekort og man kan også få sit gavekort forlænget op til 1 år efter udløbsdatoen, så vi er kede af at du har fået dette indtryk pga. en ikke modtaget mail fra os af.
Hi Anne-Marie
Thanks for your review.
It does not appear that you have received our reply to your email on 21/5-2024 that we have extended your gift card.
I have now resent the email to you from my own work email and hope you have received it by now.
off course it is possible to exchange your gift card and you can also have your gift card extended up to 1 year after the expiry date, so we are sorry that you got this impression due to an email not received from us.
Med venlig hilsen / Best regards
Christina // Morebox
Reply from Morebox
Hej Fotograf
Tak for din mail.
Vi er kede af og hører at du ikke har været tilfreds med udvalget af restauranter og vi er opmærksomme på at udbuddet af leverandører ikke er lige store alle steder og dette er noget vi hele tiden arbejder på.
Beklager ulejligheden.
Med venlig hilsen
Christina // Morebox
Super ⭐️⭐️⭐️⭐️⭐️
March 9, 2024
Reply from Morebox
Hej Dorthe
Mange tak for din anmeldelse og de 5 stjerner, dem sætter vi stor pris på.
Hvor er vi glade for at du ikke har andet og kommenterer end super.
Med venlig hilsen
Christina // Morebox
God service
February 2, 2024
Reply from Morebox
Hej
Mange tak for din anmeldelse og de 5 stjerner, dem værdsætter vi højt.
Hvor er vi glade for og hører at der var god service hos Café Vivaldi i Roskilde (Ro's Torv).
Med venlig hilsen
Christina // Morebox
Dækker ikke brunch for 2
Man får et gavekort til luxusbrunch for 2, men det kan jo ikke dække 2x brunch
December 16, 2023
Reply from Morebox
Hej Ole
Tak for din anmeldelse.
Efter at fødevarepriserne er sat op er der ikke mange leverndører som kan tilbyde luksus brunch for 2 personer til 299,- mere.
Man vil derfor kunne se inde på hjemmesiden når man aktiverer gavekortet til en leverandør, hvad de kan tilbyde for gavekortet hos dem.
Café Vivaldi, Vejle har dette stående ved brunch deluxe gavekortet:
Det får du:
Frit valg fra menukortet for gavekortets værdi - i hele caféens åbningstid. Gælder også ved takeaway.
Beklager ulejligheden.
Med venlig hilsen
Christina // Morebox
Reply from Morebox
Hej Frede
Mange tak for din anmeldelse og de 5 stjerner, de er guld værd.
Hvor er det godt og hører at der var god service hos Restaurant Over Aaen.
Med venlig hilsen
Christina // Morebox
Not buying again.
The brunch for two is unlike other brunch gavekort that is really for two. This one its not a discount card but just like a normal gavekort that they will deduct the amount from the total. So for two brunch with coffee we still end up paying almost 250 kr. plus the brunch for two gavekort.
September 6, 2023
Reply from Morebox
Hi Farrah
Thank you for your review.
You are correct about this not being a discount card, it is just a giftcard.
After the food prices have risen, it is no longer possible for our suppliers to serve brunch for 2 to 249,- anymore.
You will therefore deduct the price of the gift card instead.
On the website where you activate your gift card, you will also be able to see what the different suppliers can offer for the different gift cards.
I can see that your gift card has been activated for Café Vivaldi Axeltorv, which reads:
You will get:
Free choice from the menu for the value of the gift card - throughout the café's opening hours. Also applies to takeaway.
We apologize for the inconvenience.
With best regards
Christina // Morebox
Reply from Morebox
Hi Public
Thank you very much for your review and the 5 stars, we very much appreciate that.
Good to know that it was easy for you to use our giftcard.
Best regards
Christina // Morebox
IKKE for 2 personer
I jeres brunch-morebox, skriver I, at den er for 2 personer. Men man kan IKKE få brunch for 2 nogen steder for 249 kr. Så skriv det som der er - For 1 person....
August 21, 2023
Reply from Morebox
Hej P. Stentoft
Tak for din anmeldelse.
Efter at fødevare priserne er steget, har vores leverandører også været nødsaget til at sætte deres priser op og det er derfor ikke længere muligt at få brunch for 2 til 249,- mere.
Man vil kunne se inde på hjemmesiden hvor man aktiverer gavekortet hvad de forskellige leverandører kan tilbyde for det.
De fleste vil derfor have teksten "Frit valg fra menukortet for gavekortets værdi" stående.
Der er ved at blive ændret på teksten på vores nye gavekort og man kan altid returnerer sit gavekort hvis man ikke er tilfreds med udbuddet.
Med venlig hilsen
Christina // Morebox
I am waiting for my order only one day…
I was waiting for my order only one day , very quickly 👍
July 20, 2023
Reply from Morebox
Hi Tetiana
Thank you for the review and the 5 stars, we appreiciate that.
Good to know that it only took a day for your order to arrive, that was fast.
Med venlig hilsen/ Best regards
Christina // Morebox
Ok levering mv
June 27, 2023
Reply from Morebox
Hej
Mange tak for din anmeldelse og de 5 stjerner, dem er vi glade for.
Godt og hører at du har været tilfreds med leveringen.
Med venlig hilsen
Christina // Morebox
Syntes at det er for dårligt at nå man…
Syntes at det er for dårligt at nå man få en sådan boks dækker den ikke kr/øre
April 6, 2023
Reply from Morebox
Hej Anette
Mange tak for din anmeldelse.
Vi er opmærksomme på at ikke alle vores leverandører kan leve op til gavekortenes tekst efter at priserne på fødevarer er steget.
Der er derfor under aktiveringen af gavekortene lavet en beskrivelse af hvad leverandørerne kan tilbyde.
Café Vivaldi skriver dette om Café med mere 199,-:
Det får du:
Frit valg fra menukortet for gavekortets værdi – i hele caféens åbningstid.
Beklager ulejligheden.
Med venlig hilsen
Christina // Morebox
Badly
Terrible sushi experience terrible cafe in Odense city, sushi not tasty, service is terrible, many people very crowded atmosphere is terrible (this cafe is not suitable for a gift card!
February 16, 2023
Reply from Morebox
Hi
Thank you for your review.
I am sorry to hear that you have had a bad experience at Oriental Barbecue House.
I will recommend you to let them now this as well, so they can take a look at it with there staff.
Sorry for the inconvenience.
Best regard
Christina // Morebox
Easy to follow directions
Easy to follow directions
Card good for 5 years!
Good Restaurant- Over Aaen
February 8, 2023
Reply from Morebox
Hej Christian
Mange tak for din anmeldelse og de 5 stjerner, dem er vi glade for.
Godt og hører at det var nemt og følge aktiveringen af kortet og at Restaurant- Over Aaen er en god restaurant.
Med venlig hilsen
Christina // Morebox
Everything was great
Everything was great. We enjoyed the food, the staff was nice, so the experience overall was great.
January 28, 2023
Reply from Morebox
Hi Diana
Thank you very much for your review and the 5 stars, we really appreciate them.
Nice to hear that everything was great and you enjoyed the food.
Good to know that the staff was nice and you had a great experience.
Best regards
Christina // Morebox
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.