Morethanmoldings Reviews 120

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We were told the legs we ordered would be here by Monday and they actually were here by the Thursday before enabling us to get our project completed in a timely fashion! Yahoo!

Rated 5 out of 5 stars

Maple wood brackets were exactly as advertised. Quick delivery. Very satisfied. Thank you. Two suggested improvements: 1. Even after my order was confirmed, I continued to get emails saying me o... See more

Rated 2 out of 5 stars

I ordered 2 cabinet door pulls on June 12th 2025. My order didn't even ship out until June 24th 2025. Now I'm being told that I might receive it July 1st. Are you kidding me????!!! I'll never order fr... See more

Company replied

Rated 5 out of 5 stars

My product was prettier than I would have guessed, an it arrived the day before I was told that it would ship!!! Now that's service!!

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4.6

Excellent

TrustScore 4.5 out of 5

120 reviews

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Rated 5 out of 5 stars

Maple wood brackets were exactly as…

Maple wood brackets were exactly as advertised. Quick delivery. Very satisfied. Thank you.

Two suggested improvements:
1. Even after my order was confirmed, I continued to get emails saying me order was not complete. Maybe I did something wrong, but I kept getting notifications that my shopping cart was not empty.
2. Very happy to discover the keyhole brackets already installed, but don't remember seeing this would be the case when I ordered. I am not a woodworker. Almost went elsewhere because I wasn't certain I could find and properly install the keyhole hardware.

February 1, 2024
Rated 1 out of 5 stars

Do not keep their words. Extremely slow lead time

I was going to purchase hundreds of crossheads for a large project. I ordered one piece as a sample for my client. They said that it would ship in three days. I received it almost two months later. I will never buy from this company again.

January 11, 2024
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Reply from Morethanmoldings

For custom crossheads with 1/2" increments the production time is 4 - 6 weeks. Your crosshead was shipped within 5 weeks.

Rated 3 out of 5 stars

Liked the produce, but the delivery was horrible

I liked the product itself. But the packaging and the delivery service were horrible. The cardboard packaging was not near strong enough to protect the fragile product. And even worse, the delivery service left the box next to the street on a side road that services four houses. They did not leave it at the house, but out at the street in the bushes on a rainy day. If they would’ve only gone 100 feet further, they could have put it out of the rain in an open garage or under covering. Since they left it in the rain, the box was completely destroyed.

January 4, 2024
Rated 2 out of 5 stars

Poor product quality and craftsmanship

The product processing time and shipping was excellent. However, the quality of the decorative trim that I purchased was terrible. The straight linear pieces or crooked. They were of various depths. The corner pieces were not the same length on each side. I would not recommend, these trim moldings.

October 28, 2023
Rated 5 out of 5 stars

Very nice company to deal with.

Very nice company to deal with.
I had ordered the wrong size corbels, so Albert helped me choose/verify the correct size and walked me thru returning the smaller ones. Made it very easy. Will absolutely buy from here again.

October 5, 2023
Rated 3 out of 5 stars

note on order ignored

A note was included with the order, asking them to cut the circular rosette into equal quarters before sending to me - this was ignored and I received an uncut rosette.

September 12, 2023
Rated 5 out of 5 stars

Happy customer

I would have liked a shipping notice, but the item came quickly and was exactly as expected. I will order from here again.

August 29, 2023
Rated 1 out of 5 stars

I thought I was ordering a door knob

I thought I was ordering a door knob, not a door pull. Picture of product was blown up to twice the size of a door pull. Who wants to pay over $50 for a door pull. Rather disappointed. Now I have to go through process of a return. No enjoyment in that.

August 30, 2023
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Reply from Morethanmoldings

Dear Tziki,

Thank you for taking the time to share your feedback.

To clarify, the product you ordered, "Victorian Knob with Onyx," is designed primarily as a decorative and functional knob, not a door pull, as the name implies. We endeavor to provide product photos that showcase the intricate details and craftsmanship of our products, which sometimes might make them appear larger than their actual size. However, the product's dimensions and details are listed in the description to help customers make informed decisions.

Our knobs, including the Victorian Knob with Onyx in Bright Brass, are handcrafted with semi-precious Onyx stone and are made in the USA with the utmost care and precision, which is reflected in the product's price. I understand the value of hard-earned money, and I regret that you feel the product isn't worth the investment.

We aim to make the return process as smooth as possible for our customers. If there's anything else we can assist with or any other product recommendations you'd like, please don't hesitate to reach out.

Thank you for your understanding and for giving us the opportunity to address your concerns. We value your business and hope to serve you better in the future.

Warm regards,

Josh
MTM Customer Support

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