While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered from Morgan Web shop last month some items. I don't understand the negative opinions about the service and sending, my experience is very positive. The delivery came from France to The Nethe... See more

Rated 5 out of 5 stars

My wife Ann visited the shop a few weeks ago to buy a leather jacket and was highly delighted with the choice and service received from Mr Morgan. We have had many compliments about the jacket and are... See more

Rated 5 out of 5 stars

Magasin de villefranche au top vendeuse au top. Qualité des vêtements au top. Rien à dire que foncez.

Rated 1 out of 5 stars

Unfair online practice—sent half a matching set, expects me to fix it.Review:I ordered a matching top and trouser set online. After a week, Morgan emailed saying the trousers were out of stock but the... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Retrouvez la collection de vêtements mode pour femme Morgan sur la boutique en ligne. Livraison et retour gratuit en boutique en France.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,101)

509 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BUYER BEWARE !!!

BUYER BEWARE !!!! This company is a total SCAM - I wanted to rate the item less than 1 but unfortuantely that's the lowest I can choose! They absolutely use false advertising and as mentioned in other people's reviews, they send you inferior quality merchandise made in China that looks nothing like what they advertise. And once you complain they try to offer you discounts to accept the crap they shipped. It's not even worth 1% of what you paid so when you insist to return they then tell you the 30-day money back guarantee is only good if you ship back to a CHINA address at your own cost. When I investigated with Canada Post shipping it back, the cost would have been almost close to what I paid originally and this is for shipment by ship which would have entailed further delays. I unfortunately had to cut my losses and glad I did because it sounds like others shipped back and have yet to receive a refund and now have been scammed twice!

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE……I ordered a jacket

BUYER BEWARE……I ordered a jacket, it was thinner than paper….I immediately requested a refund…first they offered me a discount on more merchandise…nope, I wanted my refund. They claim to have a no hassle return….I was told I would be responsible to ship it back, I was ok with that but disappointed…..the address was in China….I sent it back early November….they will not reply to any of my emails to update the status of my refund so now they have my money and the jacket….this company just wants to scam people and should be investigated big time! I even sent pics of the product and all the shipping details and picture of the parcel right at Canada Post…..this company is not Canadian! Shipped from China, returned to China….I have learned a very valuable lesson,

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

I'm extremely disappointed with my…

I'm extremely disappointed with my experience with Morgan Toronto. The product pictures on their site are misleading, and the actual item received was completely different and of very low quality.

Delivery was also terrible - it took an unreasonably long time to arrive (ordered for my son's birthday, but arrived way after the fact).

When I emailed them about the issues, their response was unhelpful and dismissive.

To make matters worse, they use a cheap and unreliable courier service.

Based on my experience, I would strongly advise against using Morgan Toronto. Their website appears to be a facade for scamming people into buying low-quality products.

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

The joke is on me

The joke is on me! I ordered 3 really nice looking sweaters only to be presented with 3 thin printed nylon imitations. They don’t return emails and product returns are more costly than the overpriced misrepresentations they sent me. I’ll give the sweaters to charity. AVOID AT ALL COSTS!

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

these scumbags are a scam

these scumbags are a scam. send you clothing 3 sizes too small and then if you want to return you have to pay to send back to china..dont do it...shop in your own country or make sure there is a free return. I was stupid enough to buy and lost $77 . Dont do it...

November 21, 2024
Unprompted review
Rated 1 out of 5 stars

Refund virtually impossible!!

Be very sure that the size you buy will fit the size chart is not accurate!!! and the quality is NOT as described. If you want an 'easy return'--forget it-- the product has to be shipped back to China to the 'warehouse'--not back to Toronto as the store shown on the website--and the shipping will cost more than the price of the product--therefore---FORGET GETTING BACK A REFUND!!!! Certainly speaks of very shady business!!!!!

December 4, 2024
Unprompted review
Rated 1 out of 5 stars

I should've read the previous reviews

I should've read the previous reviews, since I had the same experience: 3 coats all rotten quality, and the wrong size; and deceptive 'return' information - the assurance: 'returns within 30 days' with the caveat - 'you pay shipping' does not prepare you for shipping charges back to China.. yet the store name is Morgan Toronto

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM, do not use, delivery is very poor and if you are unfortunate to review the product ii is a very very poor imitation of a product you were expecting, basically a printed piece of thi nylon, nothing like the photos on their website. Stay well clear, Chinese SCAM.

November 14, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. The items did not match the pictures and were crap quality. When I tried to return them, they offered a 10% refund or the option to mail them back at my expense to a warehouse in China.

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

I didn't even want to give them one…

I didn't even want to give them one star but zero was not a choice! I ordered a sweater and as I clicked place order I realized I had chosen the wrong size. I immediately wrote to customer service and asked if they could correct my mistake. Three days later they finally answered saying they couldn't change the size as the order was shipped. IN 3 MINITES ! I find that very hard to believe that. Very disappointed. Will not buy from them again or recommend the

November 21, 2024
Unprompted review
Rated 1 out of 5 stars

RIP OFF!!!! TOXIC MATERIALS

This company ripped me off. They advertised a cute SWEATER, fuzzy, warm, $69.99 on sale. What I received was a cheap, flimsy, plastic smelling, WAY TOO small top. It is NOTHING like the photo. Then, same order, a leather bag... NEVER GOT IT. I emailed to return the top, they offered me 15% back. I refused, and they are now offering a coupon for the bag. I HAVE NOT RECEIVED HALF MY ORDER, AND... THEY ARE REFUSING to take the top back. I will be reporting this company for false advertising and bad business practices. I should've looked at reviews first!!!! 😕🤑😡😡😡

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible!

I ordered a coat . They sent me 2 the same. The coat was awful in every way, fit, quality ,finish, sewing etc etc. Completely not as shown in photo. I wanted my money back but had to settle for a 10%discount because it cost more to mail the package back to China. They don't tell you about the shipping to China if you want your money back. The coat was given to charity.

November 2, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!

I ordered one item and almost immediately after ordering it they "updated" my order and added a 2nd item exactly the same as the one item I ordered. I immediately sent an email to cancel my order. They only replied after they had shipped the order stating it was goo late to cancel as my order was already shipped. I was even more furious when I realized the order is coming from China!! No indication of this on the website! I thought it was a Canadian company. This must be a cyber crime! I will be reporting to the RCMP and the Better Business Bureau. I have yet to receive my order and I am extremely concerned about the quality of the items after reading the reviews here!

November 4, 2024
Unprompted review
Rated 1 out of 5 stars

It’s a lie!

It’s a lie!
The bags are crap. It’s not a local company going out of business. It’s from China.
All lies.

November 6, 2024
Unprompted review
Rated 1 out of 5 stars

Misleading Advertisement - Don’t Buy

I purchased 2 sweaters on-line from Morgan Toronto with the understanding that the product could be returned with a full refund and no shipping charges. The advertisement did not indicate that the product needed to be shipped back to a China location where I was required to pay the shipping charges + Custom Clearance fees. Please note, the advertisement made it appear as if the return shipping was to a Canadian location at no charge - not so. I will NEVER AGAIN buy a product on- line from such an outfit.

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy 1

Do not buy. Received $75 item today.. does not look like item on web and it says 2x and is at best a large. To return it I will have to pay to have it returned to central Asia. There terms are clear but marketing doesnt reflect them. I thought it was a Canada company.. Liers and cheats! I am SO angry!!!

October 22, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look