Morgans Minis Reviews 43

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were unhappy with their experience overall. Many customers reported receiving products that were not as described or shown in misleading photos, often finding items to be smaller, cheaper, or flimsier than expected. Issues with quality were frequently mentioned, including broken items upon arrival, poor craftsmanship, and products that quickly became non-functional. Reviewers also expressed dissatisfaction with the return process, particularly being required to pay for return shipping to overseas addresses for incorrect or faulty items. However, some customers were satisfied with their experience, praising the detailed craftsmanship and vibrant colors of certain miniature items. These reviewers often highlighted the unique and high-quality nature of products like dollhouse accessories, miniature plants, and educational toys, appreciating the attention to detail and the use of safe, non-toxic materials.

What people talk about most

Product

Customers had ambiguous experiences with product quality. While some reviewers praised the unique,... See more

Quality

People report ambiguous experiences with quality. While some customers praise the breathtaking detail, smooth... See more

User experience

Reviewers mention positive feedback about user experience. Many customers express happiness with the overall... See more

Order

Users describe ambiguous interactions with their orders. While some customers received their correct orders... See more



Contact info

2.5

Poor

TrustScore 2.5 out of 5

43 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Just don't.

Bought the click together train set....unfortunately
False advertising -it is tiny compared to the advert where i think they must be using about 4 sets together. ThePoor quality product....it actually looks second hand and is scratched on the tracks.
Upgrading just meant more cheap plastic road signs not more tracks.
The product took weeks and weeks to arrive and after its arrival the company kept emailing me apologising for the delay ans asking me to rate their response.
Avoid them like the plague. I got the impression from their site that they were Australian based but no, everything comes from China.
Save your dollars. Shop elsewhere.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Be very careful

Be very careful, this company is very dodgy. Purchased their kids train set in a hurry and I should have done my research first (check product review website you’ll see only 1 star reviews) - the company tries to appear local in Australia but ships from china, everything takes 3 or more weeks longer than expected. Customer support do get back to you very slowly but they try to drag the can down the road for so long that you give up asking for support. And they’re usually 3-4 days to reply to anything. As for the products themselves I got the train set and it arrived broken, I managed to fix it myself but it just keeps breaking. Do yourself a favour and don’t buy from them. Unless you enjoy painful experiences.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Advertised as a local Australian…

Advertised as a local Australian company, however impossible to get hold of. Service is terrible and wouldn’t recommend. Told item was sent via local company, however sent from China. I doubt Australian company 🤔

November 7, 2025
Unprompted review
Rated 3 out of 5 stars

I appreciate the focus on safe

I appreciate the focus on safe, non-toxic materials. It gives me great peace of mind knowing the products from Morgan's Minis are high quality and secure for playtime.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Poor shipping, misleading product information

Took over a week for them to even package the parcel and send it off and shipping times are really not that great for “premium shipping”, and just so everyone knows paying extra to get it gift wrapped just means they chuck the paper in the bag with it not actually wrapped

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give it zero stars I would

If I could give it zero stars I would. Misleading product photos. The toy arrived and it was 1/4 the size of the one in the photos. Took over a week to even dispatch the item and it arrived over 2 weeks later. I made a reasonable complaint and asked for a refund (including return postage but this was refused). The matter regarding the mis-selling and misleading photos was not addressed. Morgan’s Mini’s is actually in China. No wonder China has such a poor reputation for quality and ripping people off. DO NOT BUY FROM THIS WEBSITE!!

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great gift for girls at Christmas

I ordered some toys- cars and trucks for a friend of mine’s twin girls. Their mother told me today that they play with them every day. They arrived in time so I was very happy with that and the product was fantastic.

October 10, 2024
Unprompted review

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