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Morris Works Quilt Shop Reviews 1,128

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent selection of high-quality fabrics and accessories, often finding exactly what they need for their projects. The service is frequently described as brilliant, efficient, and friendly, with many appreciating the prompt responses and helpful advice. Reviewers highlight the quick dispatch and fast delivery, noting that orders arrive promptly and often sooner than expected. The careful and beautiful packaging, often including a personal handwritten card, makes receiving orders feel special and valued. However, some customers also noted that while the postage is not cheap, it is understandable given the current circumstances.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and wide selection of... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent quality of the fabric... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the friendly... See more

Service

Users describe positive interactions with service, highlighting the efficiency, speed, and knowledge of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sadly when we arrived , your showroom was closed - however my friend cheekily opened your door and as you were working, asked if we could come in to view !! Because of your understanding, kindness... See more

Company replied

Rated 5 out of 5 stars

I ordered a quilting stencil and the item was as described. I thought it was good value for money. Another nice touch was the thank you card attached with thoughtful a message handwritten inside. I... See more

Company replied

Rated 5 out of 5 stars

Efficient service and delivery. Fabric excellent quality and cut straight and precisely, not so with all online purchases! The thank you card with a little message was a bonus, which made my small or... See more

Company replied

Rated 5 out of 5 stars

Once again, great service from Morris Works Quilt Shop - prompt response and dispatch, quick and efficient delivery by Royal Mail. The item I bought this time was priced really competitively, much bet... See more

Company replied


Company details

  1. Quilt Shop
  2. Fabric Store
  3. Haberdashery
  4. Notions Store
  5. Sewing Shop
  6. Stitching Class

Written by the company

Welcome to Morris Works — your local quilt shop, no matter where you are. Based in Brighton & Hove on England's south coast, we serve quilters across the UK with the care and friendliness of a shop just around the corner. Whether you're browsing online or popping into our physical shop, we're here to support your stitching journey.

A Quilt Shop That Cares

We’re not just another online shop. Every order is treated with the care and attention you’d expect from your favourite local quilt shop — because that’s what we aim to be.

At Morris Works, we guarantee a warm, personal experience from the moment you browse to the moment your fabric arrives. Every order is hand-cut and carefully packed to ensure quality from start to finish. Our team is always here to offer friendly, knowledgeable support — just real people who genuinely care. We believe in fair pricing with no inflated markups, and we ship quickly and reliably across the UK. Every parcel includes a handwritten thank-you note, because we truly appreciate your support. We only stock products from trusted quilting brands — the same ones we use ourselves. And if something isn’t quite right, we’ll make it right. It’s all part of treating our customers like neighbours.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Quick delivery service

March 31, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Deborah,

That’s really lovely to hear — thank you. I’m so glad the service felt spot on and that everything reached you quickly.

We truly appreciate your kind feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Delivered on time and as described

Delivered on time and as described. Lovely quality.

March 30, 2026
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Reply from Morris Works Quilt Shop

Hi Zoe,

That’s lovely to hear — thank you. I’m so glad everything arrived on time and that the quality met your expectations.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent packaging

March 30, 2026
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Reply from Morris Works Quilt Shop

Hi Kathleen,

That’s lovely to hear — thank you. We take a lot of care with how everything is packed, so it’s really nice to know it stood out for you.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Quick accurate delivery.

Very quick delivery and the correct fabric and size. I would recommend and certainly would buy from again.

March 30, 2026
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Reply from Morris Works Quilt Shop

Hi Jessy,

I’m so pleased everything arrived quickly and just as expected — always a good feeling when it all comes together without any fuss.

Your recommendation really means a lot, and we’d be delighted to send something your way again.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Purchase arrived promptly

Purchase arrived promptly, perfectly wrapped and exactly what I wanted.

March 26, 2026
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Reply from Morris Works Quilt Shop

Hi Heather,

That’s lovely to hear — thank you. I’m so glad everything arrived just as you’d hoped, and that the wrapping made it feel that bit more special.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Very efficient and friendly service

Very efficient and friendly service. I was keen to get some fabric to finish a project and being able to speak to someone to discuss my requirements and then to receive it the following day was great. I will certainly use Morris Works again and recommend their great service to others.

March 27, 2026
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Reply from Morris Works Quilt Shop

Hi Carolyn,

Thank you for such a thoughtful review. I’m really glad we were able to help you get exactly what you needed to keep your project moving — sometimes that bit of guidance makes all the difference.

It’s lovely to hear everything arrived the next day and that the whole experience felt friendly and efficient. Your recommendation means a great deal to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged, items as ordered.

March 27, 2026
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Reply from Morris Works Quilt Shop

Hi Caroline,

Lovely to hear everything arrived just as it should. We take care with the packing, so it’s nice to know it reached you safely and without any fuss.

Many thanks for your feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

I found what I wanted very easily

I found what I wanted very easily. The ordering was straight forward which was a bonus as technology is not my forte!!! Everything arrived on time and correct. Thank you.

March 27, 2026
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Reply from Morris Works Quilt Shop

Hi Judith,

I’m so pleased to hear everything felt easy to find and straightforward to order — that’s exactly what we hope for, especially when technology isn’t always your favourite thing!

It’s lovely to know your order arrived just as it should.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fantastic co.oany, choice of fabrics and deli ered on time beautifully wrapped

Easy to navigate, web site, choice of wonderful fabrics, delivery was on time.

Fantastic help with a response to my email regarding what batting/wadding I should use for
bags.

Fabric always beautifully wrapped for postage.

Thankyou thankyou thankyou

March 26, 2026
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Reply from Morris Works Quilt Shop

Hi Deborah,

What a lovely message — thank you so much. I’m really glad the website felt easy to use and that you found fabrics you loved, but it’s especially nice to hear the advice on batting for your bags was helpful too.

And your “thank you, thank you, thank you” absolutely made me smile — that kind of enthusiasm is such a joy to read!

We’re so pleased the packaging continues to make a good impression when your orders arrive.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great quality

Great choice, good quality fabric and batting, plus very prompt delivery. Always good when you're wanting to get on with your project!

March 26, 2026
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Reply from Morris Works Quilt Shop

Hi Jay,

That’s so lovely to hear — thank you. There’s nothing quite like having everything arrive when you’re ready to get started, so I’m really glad it all came together at the right time for you.

We appreciate you sharing this.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Opening a parcel from Morris Works is…

Opening a parcel from Morris Works is like opening a present :) One full of pretty things I've chosen, and they have never disappointed.
I love the ethos, all biodegradeable packing, a happy little 'thank you, hope you have fun/enjoy' card included.
It's not soul-less, there's a real person who packed my order, someone who wrote the little Thank You note.
The stock and choice changes like the seasons, always something else to catch my eye.
It's always at a good price too, delivery is prompt and they keep me informed.
All good, all well worth five stars :D

March 26, 2026
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Reply from Morris Works Quilt Shop

Hi Mary,

This was such a joy to read — thank you. The idea that opening one of our parcels feels like opening a present is exactly what we hope for, so that really means a lot.

I love that you noticed the personal touches too — the packing, the note, the care behind it all. That’s such an important part of how we like to do things, and it’s lovely to hear it made a difference.

And your comment about the stock changing “like the seasons” is such a beautiful way to put it — I might borrow that one!

We’re so grateful for your continued support and such a thoughtful review.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Prompt efficient service

My order was felt with immediately and arrived 3 days after I’d placed the order.

March 26, 2026
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Reply from Morris Works Quilt Shop

Hi Kate,

Lovely to hear your order moved through so quickly and reached you in good time — that smooth turnaround is exactly what we aim for.

We really appreciate your feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Quick delivery and exactly as described.

I placed 2 orders separately and someone at Morris Works noticed and very kindly combined the orders which saved me postage! Delivery was very quick and my products are exactly as described.

March 2, 2026
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Reply from Morris Works Quilt Shop

Hi Anuradha,

Thank you for your lovely review. I’m really glad everything arrived quickly and just as expected.

It’s also nice to hear the combined postage was helpful — we always try to spot those things where we can and make it a bit easier for our customers.

Your kind feedback is very much appreciated.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent service and fantastic fabrics

I placed my order on Sunday evening using the 24 hour Royal Mail service as I noticed that the shop was closed on Monday.
My parcel arrived exactly as stated in time for me to take away to a quilting retreat on Friday.
The quality of the fabric (painter’s palette solid) seems excellent and very reasonably priced indeed.
The packaging is also amazing, no synthetics are used, it was all beautifully wrapped and each fabric was colour identified as I requested.
I will definitely be using this company for future orders.

March 17, 2026
Unprompted review
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Reply from Morris Works Quilt Shop

Hi Mary,

Thank you for such a detailed and thoughtful review. I’m so glad everything arrived in time for your retreat — that’s always a bit of a “phew” moment when timing matters!

It’s lovely to hear the Painter’s Palette Solids have impressed you, and that the pricing felt fair as well. I’m especially pleased the colour labelling and packaging were helpful — we try to make everything as clear and easy to work with as possible once it reaches you.

I hope you had a wonderful time away sewing.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent class

Excellent class, friendly atmosphere

February 28, 2026
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Reply from Morris Works Quilt Shop

Hi Carolyn,

Thank you for your lovely feedback. I’m so pleased you enjoyed the Fussy Cutting with English Paper Piecing workshop — Kerry has a wonderful way of creating a relaxed, friendly atmosphere while sharing her skills.

I’ll be sure to pass your kind words on to her.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Thread bobbin holder

Excellent delivery service. Item was well packaged and exactly what I was looking for.

March 5, 2026
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Reply from Morris Works Quilt Shop

Hi Stewart,

Thank you for your kind review. I’m really pleased the bobbin holder turned out to be just what you were looking for, and that it arrived safely and well packaged.

Your feedback is much appreciated.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fabric was good quality and as…

Fabric was good quality and as described. It arrived on time and I’m very pleased with it. I will buy from here again

March 5, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Susan,

I’m so pleased to hear everything arrived just as expected and that you’re happy with the fabric. It’s always reassuring to know the description and quality matched up when it reached you.

We’d be delighted to send something your way again in the future.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Lovely shop

Lovely shop. Well stocked and beautifully laid out. Gabrielle stayed in the background until we needed some advice, which was very helpful in making the right choices regarding fabric, wadding and techniques.

March 5, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Ursula,

Thank you for such a thoughtful review. I’m really glad the shop felt welcoming and easy to browse — we try to create a space where you can take your time with colours and fabrics without feeling rushed.

It was a pleasure to help when you were ready, and I’m so pleased the advice on fabric, wadding and techniques was useful in helping you make your choices.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Always pleased.

March 5, 2026
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Reply from Morris Works Quilt Shop

Hi Mrs Kudlacek,

Your continued support means a great deal to us — thank you. It’s always a pleasure sending your orders out, and we’re very grateful to have you as our customer.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Easy to order

Easy to order, and a quick delivery. No hesitation to use again.

March 5, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jacqui,

I’m really glad the ordering process felt straightforward and that your parcel arrived quickly — that’s always good to hear.

It’s lovely to know you’d happily use us again. We really appreciate the support.

Warm regards,
Gabrielle & the Morris Works team

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