Banner for Morris Works Quilt Shop

Morris Works Quilt Shop Reviews 1,128

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent selection of high-quality fabrics and accessories, often finding exactly what they need for their projects. The service is frequently described as brilliant, efficient, and friendly, with many appreciating the prompt responses and helpful advice. Reviewers highlight the quick dispatch and fast delivery, noting that orders arrive promptly and often sooner than expected. The careful and beautiful packaging, often including a personal handwritten card, makes receiving orders feel special and valued. However, some customers also noted that while the postage is not cheap, it is understandable given the current circumstances.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and wide selection of... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent quality of the fabric... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the friendly... See more

Service

Users describe positive interactions with service, highlighting the efficiency, speed, and knowledge of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sadly when we arrived , your showroom was closed - however my friend cheekily opened your door and as you were working, asked if we could come in to view !! Because of your understanding, kindness... See more

Company replied

Rated 5 out of 5 stars

I ordered a quilting stencil and the item was as described. I thought it was good value for money. Another nice touch was the thank you card attached with thoughtful a message handwritten inside. I... See more

Company replied

Rated 5 out of 5 stars

Efficient service and delivery. Fabric excellent quality and cut straight and precisely, not so with all online purchases! The thank you card with a little message was a bonus, which made my small or... See more

Company replied

Rated 5 out of 5 stars

Once again, great service from Morris Works Quilt Shop - prompt response and dispatch, quick and efficient delivery by Royal Mail. The item I bought this time was priced really competitively, much bet... See more

Company replied


Company details

  1. Quilt Shop
  2. Fabric Store
  3. Haberdashery
  4. Notions Store
  5. Sewing Shop
  6. Stitching Class

Written by the company

Welcome to Morris Works — your local quilt shop, no matter where you are. Based in Brighton & Hove on England's south coast, we serve quilters across the UK with the care and friendliness of a shop just around the corner. Whether you're browsing online or popping into our physical shop, we're here to support your stitching journey.

A Quilt Shop That Cares

We’re not just another online shop. Every order is treated with the care and attention you’d expect from your favourite local quilt shop — because that’s what we aim to be.

At Morris Works, we guarantee a warm, personal experience from the moment you browse to the moment your fabric arrives. Every order is hand-cut and carefully packed to ensure quality from start to finish. Our team is always here to offer friendly, knowledgeable support — just real people who genuinely care. We believe in fair pricing with no inflated markups, and we ship quickly and reliably across the UK. Every parcel includes a handwritten thank-you note, because we truly appreciate your support. We only stock products from trusted quilting brands — the same ones we use ourselves. And if something isn’t quite right, we’ll make it right. It’s all part of treating our customers like neighbours.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered a bag of scraps great quality…

Ordered a bag of scraps great quality fabric, nice mix good value.

January 29, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Ros,

Thank you so much for your lovely feedback. I’m really glad you enjoyed the scrap bag — we try to put together a mix that feels inspiring as well as good value, so it’s wonderful to hear that came through.

It means a lot that you took a moment to share this.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent basting spray

Excellent basting spray, delivered swiftly, thanks

January 26, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Mrs Tulloch,

That’s lovely to hear — thank you. I’m so pleased the basting spray has been a good fit for you and that it arrived nice and quickly.

We really appreciate you sharing this with us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Good quality

Items arrived in good order.

January 27, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Val,

I’m really glad everything reached you safely and that the quality felt right when it arrived — that’s always reassuring to hear.

Thanks so much for your kind feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent Service

Easy online transaction, good communication, quick delivery & well packaged. Excellent service.

February 2, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Derek,

That’s really lovely feedback — thank you. I’m so glad the whole process felt smooth from start to finish, and that the communication and careful packaging helped everything arrive just as it should.

We truly appreciate you sharing your experience.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fast and efficient service at a very…

Fast and efficient service at a very reasonable price.

February 3, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Kathie,

That’s wonderful to hear — thank you. I’m really pleased the service felt quick and efficient, and that the pricing felt fair too. It’s always encouraging to know that balance is coming through.

Your feedback is truly appreciated.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Lovely service and lovely fabrics

Always lovely ordering from them. Fabrics arrive quickly and exactly as expected.

February 4, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Allison,

It’s so nice to hear from you — thank you for your continued support. I’m really glad ordering still feels like a lovely experience and that the fabrics arrive just as you expect each time.

That consistency is something we care about deeply, so your words mean a great deal.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great value fabric

Great experience ordering from this company. The site is easily navigated and there’s lots of choices. My parcel arrived quickly. The quality of the fabric I ordered was very good.
I will certainly be purchasing from this company again in the future.

January 26, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Flossy,

What a lovely review to read — thank you. I’m really glad the website felt easy to navigate and that you enjoyed browsing the range; we try to make it feel clear and welcoming rather than overwhelming.

It’s wonderful to hear the fabric quality lived up to expectations and that your parcel reached you quickly too. Knowing you’d happily shop with us again truly means a lot.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great service beautifully packed thank…

Great service beautifully packed thank you

February 2, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Clive,

That’s lovely to hear — thank you. I’m really glad the service and the care taken with the packing stood out when your order arrived.

We truly appreciate your kind words.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Beautiful fabric well packed and liked…

Beautiful fabric well packed and liked the postcard which made the experience feel personal and friendly. The choices were excellent and I would recommend to anyone looking for quality to increase their fabric stash. I will definitely buy again from them. Thank you.

February 2, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Patricia,

What a lovely message to receive — thank you. I’m so glad the fabric and packaging made a good impression, and it’s really nice to hear the little note added that personal, friendly touch we hope people feel when their parcel arrives.

It’s wonderful that you enjoyed the range too — building a fabric stash is always a happy pursuit! Your recommendation truly means a lot to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Love this company

Love this company. Asked for Christmas gift vouchers from family to use with them and I’m looking forward to redeeming them. Great customer service and great range of fabrics. No need to say anymore!

December 1, 2025
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jo,

That’s such a lovely thing to read — thank you. It means a lot that you’ve enjoyed shopping with us enough to ask for gift vouchers, and I hope you really enjoy the new items you choose with them.

I’m so glad the customer service and fabric range have stood out for you. Your kind words are genuinely appreciated.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great fabrics and choice

Great fabrics and colours are true to the pics on the website and a very fast dispatch and delivery
And I love the hand wrapped parcels and wee messages

January 26, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Carol,

Thank you so much for such a thoughtful review. I’m really glad to hear the colours matched what you saw on the website — we know how important that is, even with the inevitable differences between screens. We work hard to represent colours as accurately as possible, and tools like our Morris Code for Colour are there to help, along with our free colour-matching support if it’s ever useful.

It’s also lovely to know you enjoy the hand-wrapped parcels and little messages — those personal touches are very much part of how we like to do things.

I really appreciate you sharing this, have a great day.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent prices and very speedy…

Excellent prices and very speedy delivery

February 2, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Janet,

That’s lovely to hear — thank you. I’m really pleased the pricing and speedy delivery both worked well for you. It’s always good to know things arrived just as hoped.

Thanks for sharing your feedback with us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Morris Works Quilt Shop provides an…

Morris Works Quilt Shop provides an excellent service. From the friendly and informative emails and the quick, efficient dispatch of orders, it is a real asset to quilters. The ultimate 3 in one colour tool, my latest purchase, will be very useful.

February 2, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Susan,

Thank you so much for such a generous review. It’s lovely to hear that the emails feel friendly and informative, and that the dispatch has been quick and efficient — those are all things we put a lot of care into.

I’m especially glad to know the Ultimate 3-in-1 Colour Tool is already proving useful. It’s a brilliant bit of kit for quilters, so it’s great to hear it’s found a good home with you.

Your kind words really do mean a lot to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

A big thank you to Gabrielle …

A big thank you to Gabrielle and her team for excellent service today. Really appreciated the delivery and your advice on wadding . Have been trying to get to your shop for a while now , and was not disappointed now I’ve finally made it ! Hope to visit showing soon and spend longer looking at all the fabrics ❤️

February 7, 2026
Unprompted review
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Elley,

It was such a pleasure to help you — thank you for your lovely words. I’m really glad the wadding advice was useful and that your first visit to the shop lived up to expectations after waiting to come for a while!

You’re very welcome anytime to have a proper browse and take your time with all the fabrics — that’s half the joy of it ❤️

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

I went to the shop which is open on…

I went to the shop which is open on Thursday ( also Friday and Saturday) It is calm, tidy and spacious - an excellent place to choose colours and fabric patterns. There are people to help but if you need to be on your own , your concentration is uninterrupted until you ask !

January 30, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Miss Fraser,

Thank you so much for such a thoughtful and beautifully observed review. I’m really glad the shop felt calm and spacious for you — creating an environment where you can focus properly on colour and pattern (without feeling hovered over) is something we care about a great deal.

It’s lovely to hear that the balance felt right: help there when you want it, and quiet space when you don’t. That’s exactly how we hope the shop experience feels.

I really appreciate you taking the time to share this, and look forward to seeing you again!

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Love all my goodies.

Love all my goodies.

January 30, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Isabel,

That’s so lovely to hear — I’m really glad your new items have brought you some joy. Thanks for sharing such a cheerful bit of feedback with us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Beautiful fabric

Beautiful fabric in 2.5 inch squares. Perfect for my quilt project. Will definitely use this company again. Quick delivery.

January 29, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Momo,

Thank you so much for your lovely review. I’m really pleased to hear the 2.5 inch squares were just right for your quilt project — these are a new cut offering in the shop and have been very popular.

I’m glad your order arrived quickly too, and it’s great to know you’d happily use us again.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

I love this shop

I love this shop - they have a fantastic range and excellent service - highly recommend!

January 29, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Kathryn,

That’s such a lovely thing to read — thank you. I’m so glad you’re enjoying the range and the service, and your recommendation really does mean a great deal to us.

We truly appreciate you sharing the love!

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery. Well packed with a little thank you note. Great service.

January 26, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Helen,

So pleased to hear everything reached you quickly and safely. We take a lot of care with the packing, so it’s lovely that the little thank you note was noticed too — those small touches are one of our favourite parts.

Thanks for your kind words about the service — it really means a lot to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great product and price

Great product and price - quick delivery.

January 26, 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Linda,

That’s so lovely to hear — thank you. I’m really pleased the product and price both hit the mark for you, and that it arrived quickly too. Always a nice combination!

We really appreciate you sharing your experience.

Warm regards,
Gabrielle & the Morris Works team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look