The trainer was Francis Kwateng, honestly the best trainer and teacher I have ever had, on any course. Absolutely knew the topic inside out, I was left feeling very impressed and have taken away some... See more
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SMSTS Training review. Just completed a five day site management safety training and found it very valuable for improving my understanding of construction , health and safety management. The trai... See more
Very thorough course delivery by Silvian Marin, went through all the main points very clearly and very well. As the course was delivered online, it would make it a bit easier if workbook was emailed... See more
Very thorough course delivery by Silvian Marin, went through all the main points very clearly and very well. As the course was delivered online, it would make it a bit easier if workbook was emailed... See more
Company details
Written by the company
Morson Nexus connects learning, development and workforce strategy to build stronger teams and smarter careers. From entry-level training to reskilling and AI-enabled learning, we close today’s gaps and prepare for tomorrow’s. We make skills strategic. We make development continuous. We make people future ready. As part of Morson Group, Nexus works alongside Morson Praxis (consultancy), Morson Edge (talent) and Morson Vital (deployment) to help businesses grow with confidence and capability. Build the skills that power your future.
Contact info
United Kingdom
- morson-nexus.com
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Morson Nexus
Thank you for taking the time to leave us a 5‑star review! We're delighted to hear that your trainer was superb and very thorough.
Our trainers work hard to deliver clear, engaging, and detailed sessions, so it’s great to know this was reflected in your experience.
CITB Health and Safety Training
The instructor was excellent and very helpful. Explained everything thoroughly.
March 13, 2026
Unprompted review
Reply from Morson Nexus
Thank you so much for taking the time to leave us a 5‑star review! We're delighted to hear that you had a positive experience on your CITB Health and Safety training course.
It’s great to know that your instructor was excellent, very helpful, and explained everything thoroughly — we’ll make sure your feedback is passed on to them.
Course was well explained and executed
Course was well explained and executed
March 13, 2026
Unprompted review
Reply from Morson Nexus
Thank you so much for taking the time to leave us a 5‑star review! We're really pleased to hear that you found the course well explained and well executed.
Our team works hard to deliver clear, engaging, and supportive training, so it’s great to know this came across in your experience.
Silvain M was a good teacher and I…
Silvain M was a good teacher and I learned so much from him within this course
March 13, 2026
Unprompted review
Reply from Morson Nexus
Thank you so much for leaving us a 5‑star review! We're really pleased to hear that Silvain was a good teacher and that you learned so much during the course.
Mechanical Supervisor
The SMSTS online course was delivered well by Sam
February 2, 2026
Unprompted review
Reply from Morson Nexus
Thank you so much for taking the time to leave us a 5‑star review! We're really pleased to hear that your SMSTS online course was delivered well by Sam.
10/10 Lee Warren
10/10 Lee Warren
Made a normally boring course very interesting. Everybody was kept involved and some great advice was given .
Highly recommend
February 17, 2026
Unprompted review
Reply from Morson Nexus
Thank you for the fantastic review! We're delighted to hear that Lee made the course engaging and enjoyable, especially when it’s usually seen as a boring topic. It’s great to know everyone felt involved and that his advice was so valuable. We really appreciate the recommendation!
SSSTS course
Very well presented course, I would definitely recommend others to use this format, reduces our green foot print by not having to travel
February 10, 2026
Unprompted review
Reply from Morson Nexus
Thank you for the great review! We're really pleased to hear that you found the SSSTS course well presented and that the format worked so well for you. It’s brilliant to know it also helped reduce travel and supported a greener footprint. We really appreciate your feedback!
Very informative and enjoyable course
Very informative and enjoyable course, the tutor was very good, concise and got everyone involved.
February 20, 2026
Unprompted review
Reply from Morson Nexus
Thank you for the lovely review! We’re really pleased to hear that you found the course informative and enjoyable, and that the tutor kept everyone engaged throughout. We truly appreciate your feedback!
THE COURSE CONTENT WAS REALLY GOOD
THE COURSE CONTENT WAS REALLY GOOD
IT WAS ALSO DELIVERED PERFECTLY
January 12, 2026
Unprompted review
Reply from Morson Nexus
Thank you for the fantastic review! We're really pleased to hear that you enjoyed the course content and felt it was delivered perfectly. Your feedback means a lot to us!
SMSTS Course
Dave was very professional and extremely helpful - never felt like I couldn't ask a question which was great.
February 27, 2026
Unprompted review
Reply from Morson Nexus
Thank you for the great review! We're really pleased to hear that Dave delivered your SMSTS course so professionally and made you feel comfortable asking questions throughout. We appreciate you taking the time to share your feedback!
The trainer Dave Hall was great
The trainer Dave Hall was great and I passed with flying colours, his approach was brilliant and sadly he is retiring so wont be around for our refresher. Thanks :)
February 27, 2026
Unprompted review
Reply from Morson Nexus
Thank you so much for your lovely review! We’re delighted to hear that Dave Hall made such a positive impact on your course and that you passed with flying colours. we’re thrilled you got to learn from him before his retirement. Thanks again for your feedback!
Fantastic training
The course content was delivered in such a way it made it very easy to digest and understand.
I felt very at ease on the training this was because the person delivering the training really was on the ball with his subject
February 9, 2026
Unprompted review
Reply from Morson Nexus
Thank you so much for your fantastic review! We're really pleased to hear that you found the course easy to follow and that the trainer made you feel at ease. It’s great to know their knowledge and delivery style helped keep everyone engaged.
Thanks again for choosing 3B Training!
trainner was a great guy.
February 4, 2026
Unprompted review
Reply from Morson Nexus
We’re really pleased to hear you had such a positive experience on your course.
Thank you for your review!
Jon Shale was extremely helpful and…
Jon Shale was extremely helpful and accommodating to aid me in completing my course with a very tight deadline he went above and beyond to ensure everything was all signed and completed
January 9, 2026
Unprompted review
Reply from Morson Nexus
Thank you so much for leaving us this fantastic review! We’re delighted to hear that Jon was extremely helpful and accommodating while supporting you through your course.
Jon always goes the extra mile for his delegates, so it’s brilliant to hear that his efforts helped you meet your tight deadline and get everything completed on time. We’ll be sure to share your lovely feedback with him.
SMSTS remote training. Brilliant course
I found the course well presented and informative. It was not stressful and went at a comfortable pace. There was nice amount of participation between everyone on the course.
February 16, 2026
Unprompted review
Reply from Morson Nexus
We're so pleased to hear that you enjoyed your SMSTS remote training and found the course well presented, informative, and delivered at a comfortable pace. Feedback like this means a lot to us and to our trainers who work hard to create a supportive learning environment. Thanks again for taking the time to share your experience — we hope to see you on another course in the future!
I had to sit this course twice
I had to sit this course twice. Once completed you apply for your certificate. It then registered that the course was incomplete. I emailed 3B and there response was did you take a screenshot of your course completion. Of course not(who would actually do that). I then had to resit the course(this time taking photos of every stage) Same thing happened. With the proof this time I sent the information to them and they advised that they would amend the result. I have an email with confirmation that I passed but their system still says I have to complete the course.
THE WHOLE THING IS SHAMBOLIC.
I would not advise anyone to use them.
February 4, 2026
Unprompted review
Reply from Morson Nexus
Thank you for your review, I have emailed you directly.
Good start, bad ending!
I booked a First Aid requalification course in December as i am a first aid trainer and needed to renew my qualification, the booking system was easy to navigate with good choices of dates for the course i was looking for. The only issue was that it said the course may be cancelled if their wasn't enough people booked on, this made me a bit uneasy as it appeared as though the course could be cancelled a day or two before which would have left me without a course and waiting for a refund. the course did go ahead with 3 people so all was good. The course itself was of a good standard, the trainer was great and she made the 2 days enjoyable. the issues came about post course and difficulty in obtaining my certificate from 3b. They said the certificate would be issued within 6 weeks which meant i should have received it on 23rd Jan at the latest. i sent several emails asking for updates on when my certificate would arrive and was told there was a delay from the awarding body on getting certificates. 3b sent me a letter of completion stating i had passed the course subject to verification from the awarding body which meant the letter they'd given me was useless. i decided to contact the awarding body myself to see if i could get a copy of my certificate to be told that the course had not even been submitted to them yet. this meant 3b had been telling me the awarding body was delaying the certificate when in fact, it was them who was not processing the paperwork!.
After finding out this information i called and emailed 3b training again to raise a complaint and suddenly the next day i received my certificate.
The post course customer service and experience has left a bad taste. if i could give 5 stars for booking and delivery and then 0 stars for post course i would. i think 2 stars overall reflects how poorly 3b have been with the post course administration and after care of a learner.
Such a shame as everything else was good.
February 5, 2026
Unprompted review
Reply from Morson Nexus
Thank you for taking the time to share your feedback, and I’m really sorry for the frustration caused by the delays and the incorrect information you received after your course. While I’m pleased to hear that the booking experience and the training itself met your expectations, I completely understand how the post-course issues have overshadowed this.
We have recently been experiencing a backlog in submitting our course returns, and unfortunately your course was affected by this delay. I can only apologise if you were advised that the awarding body was responsible, when in fact the return had not yet been submitted by us. This should not have happened, and I’m genuinely sorry for the inconvenience and worry this caused—especially given the importance of the certificate for your work.
Once your complaint reached us, the matter was escalated immediately and the course return was completed that same day. As soon as the return is processed, certificates become available on the Highfield portal, which is why you were able to receive it promptly afterwards.
We fully appreciate that this experience fell short of the service you should expect from us. We are actively working to resolve the backlog and improve our internal processes to ensure this does not happen again.
Thank you again for your feedback—it genuinely helps us improve. If there is anything further you need, please feel free to contact me directly and I’ll be happy to help.
straightforward and made me think a bit.
straightforward and made me think a bit.
February 5, 2026
Unprompted review
Reply from Morson Nexus
Hi Gerry,
Thank you so much for leaving us a 5‑star review! We’re really glad to hear that you found the course straightforward and that it made you think —
We appreciate you choosing 3B Training and hope to welcome you back again soon.
E-Learning Platform
I recently purchased 5 licences for Asbestos Awareness training for 5 learners who weren't able to attend in person. The e-learning platform is very easy to navigate, as is the process for purchasing licences and then allocating them to the learners.
Had a bit of hiccup with one of the learners not being able to sign in, but it was easy enough to log in and change their password for them.
If I had to make a criticism it would be the username for the account manager, I would make this the email address. In my role I have many user accounts for different platforms so it would be helpful if all of them required my email address to log in.
On the whole 3B are very easy to work with when it comes to booking training and I've used them at several companies now but this is my first time using the e-learning platform. I will definitely be pushing my learners to use this method in future where possible.
January 22, 2026
Unprompted review
Reply from Morson Nexus
Hi Julie,
Thank you so much for taking the time to leave us a 4‑star review and for choosing 3B Training for your Asbestos Awareness e‑learning licences. We’re really pleased to hear that you found the platform easy to navigate and that allocating licences to your learners was straightforward.
I’m glad the login issue was quickly resolved, though I’m sorry it happened in the first place.
It’s wonderful to hear that you’ve worked with us across several companies and that your first experience with our e‑learning platform has been positive. We really appreciate your continued support and are delighted you’ll be recommending this method to your learners in the future.
The course was very informative and…
The course was very informative and quite enjoyable
January 7, 2026
Unprompted review
Reply from Morson Nexus
Thank you for your feedback! We’re delighted you found the online course informative and enjoyable – that’s exactly what we aim for.
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