Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh... See more
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Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.
Contact info
71 The Avenue, SO17 1XS, Southampton, United Kingdom
- 03454 500200
- hello@mortgagedecisions.com
- mortgagedecisions.com
Replied to 100% of negative reviews
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I couldn’t fault Tom atall
I couldn’t fault Tom atall, he was very helpful and very polite on our telephone call, he helped with any questions I needed and got us up and running very quickly - Thankyou for your service very happy :)

Reply from Mortgage Decisions
Life insurance
We used mortgage decisions when buying our house and couldn't thank them enough.
Once the mortgage was completed I had a phone call from Tom Davies in regards to life insurance, something we have been putting off for ages. Tom made the process so quick and easy and STRESS FREE! I cannot recommend these guys enough!
Thanks again Tom!

Reply from Mortgage Decisions
A Fantastic Experience
As a first-time buyer, I was initially nervous about the mortgage process, but working with Mortgage Decisions completely exceeded my expectations. Matt and Jon were nothing short of exceptional throughout the entire journey. Their professionalism, expertise, and efficiency were evident from the very start.
They made what I thought would be a daunting experience incredibly smooth and stress-free. Matt and Jon kept me informed every step of the way, providing clear explanations and regular updates so I always knew where I stood. Their communication was outstanding, and they were always quick to respond to any questions or concerns I had.
The whole process was handled with remarkable speed and precision, which really put my mind at ease. It was clear that they genuinely cared about ensuring everything went as smoothly as possible for me. I couldn’t have asked for a better team to guide me through such an important milestone.
If you’re looking for a mortgage broker who is professional, efficient, and genuinely supportive, I wholeheartedly recommend Mortgage Decisions. A huge thank you to Matt and Jon for making my first home purchase such a positive and memorable experience!

Reply from Mortgage Decisions
Kevin was very responsive and…
Kevin was very responsive and professional. Many thanks for all your hard work.

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Absolutely Superb!
I cannot recommend Toby Adair and Helen Turton highly enough! From start to finish, they went above and beyond to secure the perfect mortgage for me. Their expertise, professionalism, and commitment to their clients truly set them apart.
What could have been a stressful and overwhelming process was made seamless and straightforward, thanks to their clear communication, attention to detail, and genuine care. They were always available to answer my questions, provide updates, and explain everything in a way that was easy to understand.
Thanks to their hard work and dedication, I now have a mortgage that suits my needs perfectly.
They are simply the best!

Reply from Mortgage Decisions
Great support from Max & Jon
I cannot recommend Max and Jon at Mortgage Decisions highly enough! As a first-time buyer, the process of getting a mortgage seemed daunting at first, but Max and Jon made it an incredibly smooth and stress-free experience. Their professionalism, expertise, and friendly approach put me at ease from the very start.
They patiently walked me through every step, explaining all the details in a way I could easily understand and ensuring I felt confident in my decisions. Their guidance was invaluable, and they went above and beyond to find the best mortgage for my needs.
I’m so appreciative of the support they provided and the care they showed throughout the process. If you’re looking for dedicated, knowledgeable, and supportive mortgage advisors, Max and Jon are absolutely the team to trust. Thank you both for helping me achieve this milestone!

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Mark Dickety Broker is a great Broker.
Mark Dickety Broker is a great Broker.
Always reassuring and saved the best for last and sealed this Mortgage deal just in time for Christmas

Reply from Mortgage Decisions
Brilliant service
Brilliant service, quick and efficient. Toby was a great help and helped me understand the process fully. Really grateful for their time.

Reply from Mortgage Decisions
5* for Simon
5* for Simon! I can't rate, recommend or thank Simon enough for his support during our mortgage process.
He took the time to understand our situation and put his expertise into practice securing us our mortgage. He is very knowledgeable and provides solid advice.
I look forward to using Simon as our mortgage advisor going forward.

Reply from Mortgage Decisions
Excellence Service
Jamie & Helen were so helpful and made every part of this journey stress free. The gave us our options and advised us what's best and ensured we had all the documentation without any hiccups. Couldn't recommend Mortgage Decisions enough! Thank you for your excellence customer service :)

Reply from Mortgage Decisions
Great experience with Max
Max was great - very helpful, very informative, great communication. Would definitely recommend and will use again in the future, it was an easy process with this company. Thank you!

Reply from Mortgage Decisions
AMAZING SUPPORT FROM JOE AND ROBYN
Joe was incredibly friendly and supportive throughout my entire mortgage process, going above and beyond to help me secure a 5% mortgage offer. He was consistently attentive and available to answer all of my questions, which was invaluable as a first-time buyer. Robyn was also fantastic, keeping me updated at every step and always just a call away whenever I needed assistance.
Thank you both so much for making this experience smooth and stress-free!

Reply from Mortgage Decisions
I would 100% recommend Megan…
I would totally 100% recommend Megan Morgan mortgage adviser.
Megan was very professional, polite and explained everything clearly, very helpful.
She is extremely knowledgeable and has been absolutely amazing from start to finish with everything. She set my mind more at rest.
She was available all the time to answer any questions I had and would always return my calls. She explained everything really well and clearly. I felt so supported through the process. She assisted me with finding the right mortgage provider for me and my particular situation. I also appreciated her friendly disposition.
Thank you so much Megan Morgan for all your help and support while buying our first home. You were so helpful.
I would definitely recommend her services to everyone.
Huge thanks.

Reply from Mortgage Decisions
Third time using MD, wouldn’t go anywhere else.
This is the third time now that we have used Kevin at MD, and as per usual the service that we received was excellent, this time more than ably assisted by Robyn.
They make everything super easy, finding the best available product for our needs and ensuring that the application process was as stress free as possible. I would have absolutely zero hesitation in recommending Kevin and Robyn.

Reply from Mortgage Decisions
All of my application procedures went…
All of my application procedures went smoothly. Both Max and Jonathan helped me in each level and lead the case professionally.
Thanks a lot.
Bests,

Reply from Mortgage Decisions
Great Customer Service
A great experience with this company, when they pulled out all the stops to help find me a mortgage deal when my bank wasn't interested. Importantly the deal he helped to broker was with a mainstream provider and at a sensible mortgage rate with no onerous terms. Well done to Mortgage Decisions and hope they do well.

Reply from Mortgage Decisions
1st class job.
They were fast, efficient, kept their promises and did an all round 1st class job.

Reply from Mortgage Decisions
I couldn't recommend this company…
I couldn't recommend this company enough - I recommend them to absolutely everyone!
Toby and Robyn could have not been more helpful and patient. Thank you very much for a wonderful smoth service.

Reply from Mortgage Decisions
A smooth process with friendly staff, would recommend
Cannot fault the service that we have received. Our initial phone call with Mark Dickety was really helpful, Mark was extremely personable and gave us the time and space to ask any questions, providing us with several options to suit our needs. Both Mark and Robyn were professional and informative throughout the process, responding to any questions quickly. Thank you to you both.

Reply from Mortgage Decisions
Toby and Robyn have been amazing
Toby and Robyn have been amazing, me and my partner are first time buyers and had no clue about the process Toby was great and explained and guided us through from start to finish Robyn has kept us up to date with the progress. honestly cant recommend them enough!

Reply from Mortgage Decisions
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