Mortgage Information Bureau Reviews 493

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making the entire process smooth and stress-free. Many people highlight the team's responsiveness, clear communication, and ability to provide accurate, personalized advice, often securing excellent deals. Consumers frequently mention the outstanding customer service, noting that advisors are knowledgeable, approachable, and go above and beyond to keep them updated and address all queries. The overall service is described as efficient and reliable, with many expressing their trust in the company's judgment and their intention to use them again for future needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being professional,... See more

Service

Clients share positive opinions on service. Many reviewers describe the service as "first class" and... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently highlight the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic service from MIB! I’ve used them for over 5 years, even after moving to London. Briefly tried a big London firm but their service didn’t compare. MIB are always very responsive and genuinel... See more

Rated 5 out of 5 stars

We've had great service throughout the mortgage process as first time buyers. Martin, our mortgage advisor has been amazing, super helpful and explained everything in detail. Lauren, Dom & Fiona have... See more

Rated 5 out of 5 stars

Honestly could not recommend MIB enough. We were put onto them through the Glasgow law practice and they had been nothing but attentive to our needs and queries through the whole process. We dealt wit... See more

Rated 5 out of 5 stars

I have been a client of MIB for ten years now (and through three mortgage applications) - they are absolutely amazing. So professional and at the same time very approachable and welcoming. I absolutel... See more


Company details

  1. Money & Insurance

Information provided by various external sources

Recognised Mortgage brokers throughout Glasgow and further afield. Set up in 2001 we have have been helping our clients secure homes and protecting their families future. We have a team of specialist Mortgage and Insurance Advisers with a wealth of industry knowledge ensuring our clients best interest at all times.


Contact info

5.0

Excellent

TrustScore 5 out of 5

493 reviews

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Rated 5 out of 5 stars

Fantastic to work with!

Had an excellent experience with MIB particularly with Martin and Lauren. They were able to advise me in every step of the way and were very accommodating and understanding throughout the whole process.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and responsive

Martin, Dom, and the rest of the team have been fantastic. Extremely knowledgeable and responsive throughout the whole journey - what seems like a daunting process was made simple :)

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, efficient service, they are truly superb, their skills and knowledge enhanced their practice which in turn permitted the positive outcome for myself and would use MIB in the future for sure

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

One of the best companies I’ve ever dealt with

One of the best companies I’ve ever dealt with. Everyone we had contact with was knowledgeable, friendly and professional and really went above and beyond. Everything was explained to us clearly, we were kept informed at all times and we always felt confident that we were being given the best advice. We will definitely use MIB again for mortgage advice in the future and I have no hesitation in recommending.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. The team have consistently found us the best rates and kept us informed throughout. Couldn’t ask for a better service.

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

First time we mortgage.......

This is the first time we mortgage a house in the UK. We were new to the mortgage process. So they helped us with good guidance. Really appreciated the service they provided to us.👏👏👏👍👍👍👍

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great company, great team.

I engaged the company at the beginning of the year and I have to say it it always a great experience. The advisors are very knowledgable and are good with taking all information and giving the best advise. The process was amazingly smooth and they answered all questions that I had. The team are a pleasure to work with.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

They are the one stop for all your…

They are the one stop for all your mortgage needs, they guide you in every step of the process and keep you informed of what's going to happen next, Sean, Laura and Lauren are fabulous 👌

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service from start to finish from all the team at Mortgage Information Bureau. Martin, our mortgage advisor made the process easy and stress-free and was also very informative, patient and answered all of our questions with his expert advice. Also, a special mention to Lauren who kept us updated through the whole process. Would recommend the team as they’re very professional, friendly and honest. Thank you - Jaclyn & Linda

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Long-Term Client

I have been a client of MIB for ten years now (and through three mortgage applications) - they are absolutely amazing. So professional and at the same time very approachable and welcoming. I absolutely trust their judgement, they have saved me an awful lot financially and also just in terms of taking some of the hassle and stress away from the process. Thankyou MIB!!!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Would give 6 stars if i could

With something as important as mortgages and insurance, I wouldn't trust anyone else to do the job as comprehensively as these guys. You know you'll get the best rate or the right product for your needs. Would give 6 stars if i could.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful

I’ve been using MIB for all my mortgages over the years. They’re so friendly. They make you feel like your business really matters to them. Their communication is excellent, they’re always on with emails and phone calls keeping you updated with everything. I’d never use anyone else.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

MIB are brilliant

The second time MIB has got us all sorted for our mortgage...the team are really good and friendly and keeping us up to date with everything...would highly recommend.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

All the staff have been amazing…

All the staff have been amazing absolutely stress free for me
The staff have been keeping me updated on the house sale and everything else i need to know
Also so helpful on getting me sorted with my home insurance and life insurance.
10 out of 10 to all the staff

November 25, 2025
Unprompted review

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