MortgageIt.co.uk Reviews 144

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and friendly demeanor, making complex processes much easier to navigate. The service is frequently described as outstanding, with many people appreciating the personalized guidance and proactive communication that keeps them informed and confident. Consumers highlight the excellent customer service, noting that staff are always available to answer questions and provide clear explanations, leading to a smooth and stress-free user experience. People often mention feeling fully supported from start to finish, with many recommending the company, especially for first-time buyers.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being helpful,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report a smooth, stress-free,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lynsay from Mortgageit was nothing less than amazing. Her knowledge, guidance, proactive nature and friendly manner is outstanding. Due to her walking us through the complex world of mortgages step by... See more

Company replied

Rated 5 out of 5 stars

Couldn't Recommend Kevin at Mortgageit highly enough! From start to finish Kevin was extremely helpful in guiding myself through the application of a Mortgage. He's a real genuine, down to earth guy w... See more

Company replied

Rated 5 out of 5 stars

As first-time buyers, we had no idea where to start, but our mortgage advisor Lynsay made everything simple and easy to understand from day one. They were always available to answer our questions, n... See more

Company replied

Rated 5 out of 5 stars

Lynsay is honestly brilliant! So switched on and kept us right at every step, even down to the finer details like insurance and life cover. Couldn’t recommend MortgageIt enough, especially for fir... See more

Company replied


Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

We offer free mortgage advice that looks at your home buying and remortgage options to find the right deal for you based on your unique set of circumstances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

144 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent Mortgage advice.

Couldn't Recommend Kevin at Mortgageit highly enough! From start to finish Kevin was extremely helpful in guiding myself through the application of a Mortgage. He's a real genuine, down to earth guy which just makes things like that such a breath of fresh air. Kevin kept me up to date between phonecalls and Emails right throughout the whole process. Many thanks Kev. Appreciate it.

December 17, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much Greig, it was my pleasure. All the very best in your new house. Cheers, Kevin

Rated 5 out of 5 stars

Great to work with,they were quick and…

Great to work with,they were quick and reliable and helpful with every step along the way couldnt recommend them more

November 24, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much Andrew, it was my pleasure. All the best in your new flat. Look forward to helping you again soon. Cheers, Kevin

Rated 5 out of 5 stars

Kevin at mortgage it is excellent

Kevin at mortgage it is excellent. As a first time home buyer he was super responsive, knowledgeable and easy to contact. Highly recommend.

November 21, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much indeed Rachel, it was my pleasure. I hope you enjoy your first house and look forward to helping you again soon. All the best, Kevin

Rated 5 out of 5 stars

The best advice and help you can get

Kevin was an absolute pleasure from start to finish. Explained everything very well and helped us make an informed decision regarding our mortgage and life insurance. Would highly recommend for anyone looking for advice and help for what can be a stressful process.

November 12, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much for your 5* review Dale, it was my pleasure. I hope you and Katie have many fun-filled memories to come in your new house. I look forward to helping you again at renewal time. All the best in the meantime, Kevin

Rated 5 out of 5 stars

Awesome broker

Awesome broker, perhaps the best ever. She delivered us a great rate with little to no hassle. I highly recommend!

November 11, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much Joshua, appreciated. I look forward to helping you again soon. Take care, Lynsay x

Rated 5 out of 5 stars

Lynsay has been so helpful from start…

Lynsay has been so helpful from start to finish and has made the mortgage process very easy and straight-forward. Would highly recommend!

November 11, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much for your kind comments. I look forward to helping you again soon. Take care, Lynsay x

Rated 5 out of 5 stars

Working with Lyns was an absolute…

Working with Lyns was an absolute pleasure from start to finish. The whole process was smooth, straightforward, and completely stress-free. Communication was excellent throughout - everything was explained clearly, and I always felt informed and supported. Lyns was professional, friendly, and genuinely trustworthy. I can’t recommend her highly enough for anyone looking for a reliable and easy mortgage experience.

October 1, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much for your kind words Jamie, I really appreciate it and look forward to helping you again soon. Take care, Lynsay x

Rated 5 out of 5 stars

10/10 service 🤩

Kevin is just brilliant and I can’t thank him enough! He made the full experience feel so simple and chilled out. From the first phone call to completion Kevin has been patient and always been on hand to answer any messages (even from Spain on his holidays 🤣) he’s kept me on track and constantly in tune with the process. Couldn’t recommend enough!

October 30, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much for your kind words Jasmine, it was my pleasure. I very much look forward to helping you again soon. Enjoy your new flat! Cheers, Kevin

Rated 5 out of 5 stars

A 10/10 experience from day 1

From the very start Kevin made us feel so at ease and just super friendly. He took us through every step and really went above and beyond answering all our numerous questions even out of hours. Couldn’t recommend him enough. From mortgage to our insurance he really did sort us out. Even checking in up until we got our keys ! Thanks so much Kevin

October 20, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much, Christie, it was my pleasure! I look forward to helping you and Scott again in future. All the best in your new house in the meantime. Thanks again, Kevin

Rated 5 out of 5 stars

10 out of 10! Professional, Approachable, Great Advice, and Impeccable Service

We recently relocated to Scotland and stumbled across MortgageIt when recommended by the agent for a house we viewed. Prior to finding Kevin we had been using a mortgage broker based in England who didn't quite grasp the Scottish market and system. Kevin was fantastic. He responded quickly, was approachable, friendly, and gave good honest advice. All appointments were conducted remotely meaning we didn't have to travel, this gave much more flexibility on arranging meetings. He reviewed our personal financial situation and was realistic and sensible regarding advice about affordability. He has access to a large number of providers which meant it was easy to find one that fitted our individual requirements. He also provided advice on life insurance and income protection, even offering opinion about sensible offers for houses we were interested in buying (which I'm sure helped us secure our property). If you are looking for professional and honest advice I wouldn't hesitate to recommend Kevin and MortgageIT and will definitely go back to him when the time comes to re-mortgage.

July 24, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much for your kind words, James. It was my pleasure and I very much look forward to helping you again soon. Take care, Kevin

Rated 5 out of 5 stars

We honestly can’t thank Lynsay enough

We honestly can’t thank Lynsay enough! From the very beginning she went above and beyond to guide us through the process and made everything so clear and stress-free. She worked incredibly hard to find us a mortgage we never thought we’d be able to get, and her knowledge and support were outstanding.

Lynsay was always approachable, patient with all our questions, and kept us updated at every stage. Thanks to her expertise and determination, we now have the mortgage we thought was out of reach. We’re so grateful for everything she’s done and wouldn’t hesitate to recommend her to anyone looking for a dedicated and professional broker.

October 9, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much Emma, I really appreciate it and look forward to helping you again in future. Take care, Lynsay x

Rated 5 out of 5 stars

Kevin was great when we were in the…

Kevin was great when we were in the process of buying our first house. Kevin explained everything to clearly so we were never left in the dark about anything. Would 100% recommend anyone who needs mortgage advice to visit Kevin, he makes the process 10x easier!!

September 25, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much Ashlea, it was my pleasure. I look forward to helping you and Jack in future. All the best in your new pad! Cheers, Kevin

Rated 5 out of 5 stars

Great Service

Lynsay was a brilliant adviser, taking the time to carefully consider everything and kept us updated each step, and updated our rates as the BofE base rate changed getting us the best deal. Thank you!

September 19, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much for your 5* review Maxine, I really appreciate it and look forward to helping you again soon. Take care, Lynsay x

Rated 5 out of 5 stars

Exceptional Support and Service - 11/10 Mortgage Broker

Kevin was outstanding from start to finish. He helped us find the right specialist lender for our situation, was always attentive and quick to respond, and went above and beyond to keep us supported throughout. Even after completion, he remained just as responsive and helpful. Truly an 11/10 mortgage broker - highly recommend!

August 22, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much for your fantastic review, Viviane, it was my pleasure and look forward to helping you again in future. All the best, Kevin

Rated 5 out of 5 stars

Impeccable Service!

We can't recommend Kevin at MortgageIt enough! He organised everything from start to finish and was so efficient throughout the whole process. He was so attentive and constantly kept us updated on proceedings. Everything ran so smoothly and was completely stress free for us. 5 star service, we couldn't have done it without him!

July 10, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thank you very much Peter and Jenny, it was my pleasure. I look forward to helping you again soon. All the best, Kevin

Rated 5 out of 5 stars

Kevin provided a first class service…

Kevin provided a first class service with assisting me my new mortgage and ensuring the experience was as painless as possible. Always there to answer my emails or take my calls late into the evening with nothing any trouble.

August 22, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Thanks very much for your 5* review Jason, I really appreciate it and look forward to helping you again soon. All the best, Kevin

Rated 5 out of 5 stars

Five star.

Kevin was great, very knowledgeable and helpful.
Would definitely recommend.
Thanks again

June 20, 2025
Unprompted review
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Reply from MortgageIt.co.uk

Very kind of you Laurence, thanks very much indeed. I look forward to helping you again at renewal. All the best in your new flat. Cheers, Kevin

Rated 5 out of 5 stars

Slick and Professional

Straight talking, no nonsense approach to getting the best deal for the customer.
My dealings with Kevin were very professional while being personable. A good mix.

July 3, 2025
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

Thanks very much for your 5* review Grant, I really appreciate it and look forward to helping you again in future. All the best, Kevin

Rated 5 out of 5 stars

Amazing, helpful and insightful

Kevin was amazing from start to finish in helping us secure the best mortgage to suit our needs. We regularly kept in touch via phone, email and zoom to ensure we had everything in place to purchase our house. Couldn’t recommend him enough.

July 3, 2025
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

Thank you very much for your kind words Stefanie, I really appreciate it and very much look forward to helping you again in future. All the best in your new house. Cheers, Kevin

Rated 5 out of 5 stars

Would recommend

Kevin is really helpful and supportive through the process of arranging your mortgage. As first time buyers this was all new to us but he was fantastic. Definitely recommend him.

July 18, 2025
Unprompted review
MortgageIt.co.uk logo

Reply from MortgageIt.co.uk

Thank you very much for your positive feedback Natalie, I really appreciate it and look forward to helping you again soon. All the best, Kevin

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