MortgageLine Reviews 281

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and dedication, making the entire process smooth and stress-free. The service provided is frequently highlighted as excellent, with many people appreciating the personalized guidance and efficient handling of their cases. Reviewers are particularly impressed with the prompt responses to questions and queries, ensuring they feel informed and supported at every step. The user experience is often described as easy and seamless, with the team going above and beyond to clarify complex information and provide sound advice. Many people recommend this company for their supportive approach and ability to make the mortgage journey manageable, even for first-time buyers.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, knowledge, and... See more

Service

People report positive experiences with service, consistently describing it as professional, efficient, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism, responsiveness,... See more

Response time

Reviewers consistently express satisfaction with the promptness of communication, highlighting that queries... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting a fantastic, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience collaborating with Mortgageline. Mihaela explained every step of the mortgage process in simple terms. She responded quickly to our questions didn’t matter what kind of questi... See more

Company replied

Rated 5 out of 5 stars

We highly recommend this real estate agency Mortgage Line. We appreciate the very fair approach of Mr. Jan Pawel Wejs, as well as the prompt resolution of my questions, explanations in case somethi... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend Ben Caffrey from MortgageLine more! He’s highly professional, knowledgeable, and patient. Ben made the whole process completely stress-free and kept everything moving quickly. I g... See more

Company replied

Rated 5 out of 5 stars

Made the entire process very smooth. It was my first time buying a house in Ireland and Kevin explained and gave me every detail I needed to know which helped me make an informed decision on whic... See more

Company replied


Company details

  1. Mortgage Broker
  2. Life Insurance Agency

Written by the company

Specialities We just love talking about mortgages. Please feel free to ask us any questions you may have. Online Mortgage Application from start to finish is available. Online Consultation available with your own dedicated MortgageLine Adviser. Download our Free Home Buyers Guide History Established in 2004. MortgageLine is Ireland's leading Mortgage Broker. We are here to answer any questions you may have on Mortgages, Mortgage Protection, Life Assurance, Pensions and Investments


Contact info

5.0

Excellent

TrustScore 5 out of 5

281 reviews

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Rated 5 out of 5 stars

Switching mortgages with a complication…

Switching a mortgage with a complication was made so much easier with the help given by Nicholas. Always prompt responses to queries, and willing to help with difficulties, Nicholas made navigating the process as easy as possible.
I couldn't recommend him highly enough.

January 22, 2025
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We're thrilled to hear that we were able to make the mortgage switching process easier for you. It's always our goal to provide prompt and helpful support, and we're glad we could assist you every step of the way. We truly appreciate your recommendation and are here if you ever need further assistance!
Nick & The Mortgageline Team

Rated 5 out of 5 stars

Movers mortgage

From the very beginning Mortgageline made the whole process very simple. Pedro in particular was so helpful and always more than happy to help with any query no matter how big or small it was. The knowledge and experience of MortgageLine ensured everything happened smoothly. Thank you!

January 15, 2025
MortgageLine logo

Reply from MortgageLine

Thank you for your wonderful feedback! We're so glad to hear that we were able to simplify the process for you and provide the support you needed.
It's great to know that our team's knowledge and experience helped make everything go smoothly.
We truly appreciate your trust in us, and we're always here to assist you with any future needs!
Pedro & The Mortgageline Team

Rated 5 out of 5 stars

Absolutelly amazing servis!!!!

Absolutelly amazing servis.Very quick,no question is stupid and everybody were very helpfull.I can recommend 100%
Thank you very much for everything!

November 6, 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service. It's always our goal to provide quick, helpful, and supportive assistance, no matter the question. Your recommendation means the world to us, and we're here if you ever need anything in the future. Thank you again!
Kevin & The Mortgageline Team

Rated 5 out of 5 stars

Streamlined and supportive team

The whole team in Mortgageline were fantastic to deal with from the start of our Mortgage application to closing on our home. The web-based system and procedures they have in place to help with the home-buying process is excellent and easy to use, especially for first-time buyers. We are particularly grateful to Pedro who tirelessly helped the whole way along the process, and to Alessandra who helped with the closing. I would highly recommend Mortgageline and would use them again. Thank you guys!

January 6, 2025
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear that you had a positive experience with our team from start to finish. It was our pleasure to assist you throughout your mortgage application and home-buying journey.
Thank you again for your trust and recommendation! If you ever need assistance in the future, we’d be more than happy to help. Wishing you all the best in your new home!
Pedro & The Mortgageline Team

Rated 5 out of 5 stars

Thank you so much ☺️

Massive thanks to our Mortgage Advisor - Billy Dore and Carla from Completion Team for everything they did to help us get our forever Home 😇 We couldn't have done it without all your support ☺️ Thank you for always being there for us in this stressful journey. I have recommended MortgageLine to my colleagues and friends who will be starting their mortgage journey soon

December 18, 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We're overjoyed to hear that we helped you in securing your forever home. It's always our goal to make the journey as smooth and stress-free as possible, and we’re so happy to know we were able to do that for you. Your recommendations to colleagues and friends mean the world to us – thank you for trusting us and sharing your positive experience! We wish you all the best as you settle into your new home and look forward to continuing to support others in their mortgage journeys.
Billy & The Mortgageline Team

Rated 5 out of 5 stars

Had an excellent experience…

I had an excellent experience working with Mortgageline for my mortgage process. A special shout-out to Mayur Reddy, who was truly exceptional from start to finish. Mayur was incredibly helpful, thorough, and efficient throughout the entire journey. He ensured that every step was smooth and stress-free, even going the extra mile to handle matters with my solicitor to ensure I closed on time. His professionalism and dedication were evident in every interaction. I cannot thank him and the Mortgageline team enough for their outstanding support. Highly recommended!

December 13, 2024
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Reply from MortgageLine

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with MortgageLine was exceptional from start to finish. Providing thorough, efficient, and stress-free service is always our goal, and we’re so glad we could support you every step of the way. Your kind words and recommendation mean a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need assistance in the future, we’ll be here to help!
Mayur & The Mortgageline Team

Rated 5 out of 5 stars

6 stars out of 5!

6 stars out of 5 guys! These people are just my best friends! I can't thank them enough for finding the best deal in the market!

We'll soon do more business with them!

December 10, 2024
MortgageLine logo

Reply from MortgageLine

Wow, thank you so much for the amazing 6-star review! We’re beyond thrilled to hear that you had such a fantastic experience with our team. It’s always our goal to find the best deals for our clients, and we’re so happy we could help you. We’re excited to work with you again in the future and look forward to continuing to assist you with all your mortgage needs. Thanks again for your trust and kind words!
Ronan & The Mortgageline Team

Rated 5 out of 5 stars

You are the best

You are the best. Our broker Jan is the best. Excellent communication, very professional service. Thanks for everything.

December 20, 2024
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our broker. Providing excellent communication and professional service is always our goal, so we’re happy to know we met your expectations. It was a pleasure assisting you, and we truly appreciate your feedback. If you ever need any further help in the future, don’t hesitate to reach out!
Jan & The Mortgageline Team

Rated 5 out of 5 stars

You are the best!

December 11, 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for the amazing 5-star review! It was a pleasure working with you, and I’m so glad I could help. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for your trust and support!
Mayur & The Mortgageline Team

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Kevin. From the very beginning, they made what could have been a stressful and overwhelming process feel smooth and manageable. Their expertise and knowledge of the mortgage market were evident, as they provided clear guidance and tailored advice specific to my situation.

What stood out the most was their dedication to finding the best deal for me. They went above and beyond to explore all options and secured a rate that exceeded my expectations. Communication was another highlight—every question I had was answered promptly and thoroughly, and they kept me informed at every step.

The time and effort they saved me by handling the complexities of the process were invaluable. I felt confident and reassured throughout, knowing a professional was advocating for my best interests.

I would highly recommend Kevin and mortgageline to anyone seeking a mortgage. Their professionalism, efficiency, and genuine care for their clients are second to none. Thank you for making this experience such a positive one!

December 18, 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! I’m happy to hear that your experience was such a positive one. It was a pleasure working with you, and I'm so glad I could help make the mortgage process smooth and manageable. Your trust in my expertise and guidance means a lot, and I’m especially happy that I was able to secure a rate that exceeded your expectations.

Communication and dedication to finding the best deal for you are always top priorities for me, so I’m glad that stood out to you. Thank you again for the opportunity to assist you, and for your generous recommendation. It was a pleasure working together, and I wish you all the best in your new home!
Kevin & The Mortgageline Team

Rated 5 out of 5 stars

Fantastic

Our broker, Billy, was fantastic. Without him, we wouldn’t have been able to secure a mortgage. We had a complicated financial situation due to moving from another country to Ireland, but he was very patient, and his responses were always incredibly prompt. Thank you so much, Billy—you are amazing!

December 11, 2024
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Reply from MortgageLine

Thank you so much for your wonderful review! It was truly a pleasure working with you, and I'm so glad I could help you secure your mortgage despite the complexities of your situation. I appreciate your kind words about my patience and responsiveness, it’s always my priority to ensure everything goes smoothly for my clients. I'm thrilled that I could make the process easier for you, and I wish you all the best as you settle into Ireland! Thank you again for your trust and kind feedback.
Billy & The Mortgageline Team

Rated 5 out of 5 stars

Absolutely exceptional service!

Absolutely brilliant communication, straightforward and easy to understand the process of organising a mortgage.

I will be defiantly using the Mortgage Line broker company again.

Nicholas Penny was amazing through out the whole process, kept me up to date at all times and managed to get the best possible mortgage deal in my circumstances.

Nicholas consistently understands my needs, stays incredibly well-informed, and takes the time to explain everything patiently and clearly.

The work Nicholas put in to find the best mortgage deal for me was exceptional.

Highly recommend! Excellent experience. Great communication. Highly professional brokers. Very happy. Thank you.

December 16, 2024
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! I'm delighted to hear that you had such a positive experience throughout the mortgage process. It was a pleasure working with you, and I’m thrilled that I was able to secure the best deal for your circumstances. Clear communication and understanding your needs are always top priorities for me, so I’m glad that stood out to you.

I truly appreciate your recommendation, and I look forward to working with you again in the future! Thank you again for your trust and feedback—it means a lot. Wishing you all the best!

Nick & The Mortgageline Team

Rated 5 out of 5 stars

Very good service!

Everything made me feel good and made me trust this company! I'm very thankful for the effort that you have made for me!

December 12, 2024
MortgageLine logo

Reply from MortgageLine


Thank you so much for your kind words! I'm so happy to hear that you felt supported and trusted throughout the process. It was a pleasure working with you, and I’m grateful for the opportunity to assist you. Your satisfaction is always my top priority, and I truly appreciate your trust and feedback. Thank you again, and I wish you all the best moving forward!

Mihaela & The Mortgageline Team

Rated 5 out of 5 stars

Billy Did a Great Job

Billy was great — always checked in with me and he explained everything super well. I’d recommend him to anyone looking for a mortgage! The closing team were also great — as with Billy, they were friendly and great communicators.

December 12, 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We're delighted to hear that our team were able to provide such excellent service, keeping you informed and making the process smooth. Clear communication and friendly support are key to ensuring a stress-free experience, and we're thrilled that we could deliver that for you. We truly appreciate your recommendation and are so happy we could assist you with your mortgage journey!
Best Wishes Billy & The Mortgageline Team

Rated 5 out of 5 stars

Very prompt and helpful

Very prompt and helpful. Everything was very easy with them. Thank you for your help.

December 2, 2024
MortgageLine logo

Reply from MortgageLine

Thank you for your kind words! I'm so glad to hear that the process was easy and that I could be of help. Your satisfaction is my top priority, and I truly appreciate your feedback. If you ever need assistance in the future, feel free to reach out. Thanks again, and all the best to you!
Mihaela & The Mortgageline Team

Rated 5 out of 5 stars

Easy process and helpfull team

I worked with Ronan for about a year to get the keys of my new house.

I withdrew the purchase of one house and the team continue to support me through the process of finding a more suitable house and get the keys.

Efficient process and the customer portal is so easy to use, I can't recommend enough.

December 3, 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your thoughtful review! I’m so glad to hear that you had a positive experience throughout the entire process, even with the change in your plans. It was a pleasure supporting you in finding the right home, and I’m happy the process was efficient and smooth. I’m also glad the customer portal made things easier for you! Your recommendation means a lot, and I truly appreciate your trust and feedback. Wishing you all the best in your new home!

Ronan & The Mortgageline Team

Rated 5 out of 5 stars

Good Experience

We approached them to get our first mortgage and came back to them when we needed to re-mortgage. They are friendly, have the expertise and they respond quickly. We will use them again.

December 2, 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We're happy to hear that you've had such a positive experience with us, both when securing your first mortgage and during your re-mortgage process. It's always a pleasure to work with clients who trust us with their needs. We look forward to helping you again in the future!
Best Wishes, Billy & The Mortgageline Team

Rated 5 out of 5 stars

Many thanks to Nicholas Penney and…

Many thanks to Nicholas Penney and Mortgageline team for helping us to get our dream home. Nicholas is very professional, trustable, transparent and supportive. Our dream came true because of their support. I strongly recommend for their services. They are the solution providers to make your dream come true.

December 3, 2024
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your wonderful feedback! We're absolutely delighted to have been a part of your journey to securing your dream home. It’s incredibly rewarding to know that our team could provide the professionalism, transparency, and support you needed. We truly appreciate your recommendation, and we’re here for you whenever you need assistance in the future!
Best Wishes, Nick & The Mortgageline Team

Rated 5 out of 5 stars

Many thanks to Nicholas Penney and…

Many thanks to Nicholas Penney and Mortgageline team for helping us to get our dream home. Nicholas is very professional, trustable, transparent and supportive. Our dream came true because of their support. I strongly recommend for their services. They are the solution providers to make your dream come true.

December 3, 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We’re happy the team could help you achieve your dream home. It’s great to know that you experienced professionalism, trust, and transparency throughout the process. We truly appreciate your recommendation, and we’re always here to support you whenever needed in the future!
Kind Regards, Nick & The Mortgageline Team

Rated 5 out of 5 stars

Mortgage line are the best

Stephen and his team are fantastic to work with; they are helpful at every stage and always just a call or email away, providing great advice. We have used their services twice, and both times they were excellent.

December 5, 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your kind words! We're happy to hear that you've had a great experience working with our team. We always aim to provide helpful, timely advice and support, and it's fantastic to know we've been able to meet your needs on both occasions. We look forward to working with you again in the future!
Best Wishes, Stephen & The Mortgageline Team

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