Mortgage Refused Reviews 

12
TrustScore 4.5 out of 5

4.4

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Company details

  1. Mortgage Broker

Written by the company

We match people with expert mortgage advisors who have the experience, patience and knowhow to find solutions where other brokers cannot. The mortgage expert who deals with your case will have a thorough understanding of the specialist mortgage arena and will be whole of market meaning that they have access to all of the deals available to you. This will give you the very best chance of successfully obtaining a mortgage.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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4-star
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1-star

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4.4

All reviews

(12)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Tailored to my needs

The company website was very easy to use and to navigate. I feel confident I will receive a tailored and prompt service.

February 26, 2024
Mortgage Refused logo

Reply from Mortgage Refused

Hi Rob,

Thank you for your review!
We're so glad we could help you in your journey. It's great to hear how easy you found it to use our services.

Kind Regards
The Mortgage Refused Team

Rated 5 out of 5 stars

The application/form is easy clear and…

The application/form is easy clear and can quickly be completed.

February 23, 2024
Mortgage Refused logo

Reply from Mortgage Refused

Hi Steve,

Thank you for your review!
We're so glad we have been able to help you on your journey.

Kind Regards
The Mortgage Refused Team

Rated 5 out of 5 stars

Very helpful staff

December 14, 2023
Mortgage Refused logo

Reply from Mortgage Refused

Hi,

Thank you for taking the time to share your experience!
We're thrilled you have enjoyed your experience and have found our service so helpful.

Kind Regards
The Mortgage Refused Team

Rated 5 out of 5 stars

Such a relief!

Thank you! After weeks of struggling to get the answers we were looking for we came across this site and within a few minutes I had filled out the form. I got a call back the same day!!
Such a relief we found you and can now get the ball rolling.

December 19, 2023
Mortgage Refused logo

Reply from Mortgage Refused

Hi,

Thank you for your review!
We are so glad we were able to help you on your journey.

Kind Regards
The Mortgage Refused Team

Rated 5 out of 5 stars

We spoke to the team about a potential…

We spoke to the team about a potential mortgage and were very happy to hear what they’ve said. Despite one of us being self-employed, we were surprised about how large a mortgage we could get and the team laid out what steps and options we could take

December 8, 2023
Unprompted review
Mortgage Refused logo

Reply from Mortgage Refused

Hi,

Thank you for your review!
It's great to hear you have had such a positive experience and we were able to provide you with the insight you required. Good luck on the rest of your journey.

Kind Regards
The Mortgage Refused Team

Rated 5 out of 5 stars

Great Information

Great Information, good response time, would highly recommend

December 6, 2023
Mortgage Refused logo

Reply from Mortgage Refused

Hi,

Thank you for taking the time to share your experience.
We're thrilled to hear that you have enjoyed your experience.

Kind Regards
The Mortgage Refused Team

Rated 5 out of 5 stars

I liked the website as I wasn't sure…

I liked the website as I wasn't sure what I could do with regards to my future. I didn't use the service, but I did find out loads of information, which means I probably will in the future.

December 1, 2023
Unprompted review
Mortgage Refused logo

Reply from Mortgage Refused

Hi,

Thanks for your review!
We really appreciate your feedback, if you have any questions in the future please get in touch and we'll be more than happy to help.

Kind Regards
The Mortgage Refused Team

Rated 5 out of 5 stars

Professional Service

Really clear and efficient communication with my broker. Always knew where I was at each step of the process. Very professional conduct and I would be happy to recommend this company to people that find themselves needing support to find a mortgage.

October 19, 2023
Mortgage Refused logo

Reply from Mortgage Refused

Hi,

Thank you for your review Carolyn!
It's great to hear your broker made the process as smooth as possible for you and you have enjoyed using our service.

Kind Regards
The Mortgage Refused Team

Rated 5 out of 5 stars

Good advice received

I was struggling to get the right advice after picking up something on my credit file without my knowledge. I don't usually make enquiries online but thought I would give it a go, glad that I did now as the broker that contacted me has really helped clear up some questions that I had. We cant proceed straight away but I will be in touch after Christmas to get things moving.

September 28, 2023
Mortgage Refused logo

Reply from Mortgage Refused

Hi Phil,

Thank you for your ⭐⭐⭐⭐⭐review!
We're so glad you found us and that we could be of assistance, have a great Christmas and we look forward to hearing from you in the new year.

All the best,
The Mortgage Refused Team

Rated 4 out of 5 stars

Enquired about re-financing

Enquired about re-financing. Easy to use web site , fast response , very helpful . Would recommend

September 29, 2023
Unprompted review
Mortgage Refused logo

Reply from Mortgage Refused

Hi Sarah,

Thank you for your review!
We really appreciate the feedback and are so happy to hear you have enjoyed your experience.

Many Thanks,
The Mortgage Refused Team

Rated 5 out of 5 stars

Prompt Help, good service

I could not understand why my bank turned me down. I looked online and made an enquiry with these guys. I was then called by a broker who has got me a mortgage in principle within 48 hours. Very good and thorough advice.

September 27, 2023
Unprompted review
Mortgage Refused logo

Reply from Mortgage Refused

Hi Connor,

Thank you for your ⭐⭐⭐⭐⭐review!
That's amazing news! We're so pleased we could help you on your journey.

All the best,
The Mortgage Refused Team

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