While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As a first time buyer, Vik was really helpful and was able to answer all my questions without delay. He's very professional, knowledgeable and honest; he made the whole experience so much easier. Give... See more

Rated 5 out of 5 stars

Spoke to Mortgagez on Monday 5th September and was very quickly provided a straightforward document outlining the exact information they needed me to provide. From there the process moved very swiftly... See more

Rated 5 out of 5 stars

This is the best company Iv used.. I always find remortgaging very confusing as there is always changes happening.. I found it soo easy speaking to Vic and I got the best offer out there.. better than... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Vik Roda, Used him for my initial mortgage application 2 years ago, and more recently to secure a very competitive 5 year fixed deal on my mortgage. He very cleverly w... See more

Company replied

Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

At Mortgagez, you can obtain a quick, hassle-free quote to discover real mortgage deals from across the market. On the platform you can access in excess of 10,000 mortgages from more than 90 lenders and speak to a mortgage adviser for free. Customers don’t pay a penny for using Mortgagez when you apply via their online platform, as the service is paid for by the lenders. Furthermore, you can easily track the progress of your mortgage in real-time and get help from a mortgage expert whenever you need it. The Mortgagez online platform can also help you find a solicitor and arrange the relevant insurances relating to your mortgage and personal needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Time Buyer- Excellent service

As a first time buyer, Vik was really helpful and was able to answer all my questions without delay. He's very professional, knowledgeable and honest; he made the whole experience so much easier. Given how up and down this year has been with the mortgage market, the whole process could not have gone any better thanks to Vik. I would highly recommend him.

December 18, 2022
Rated 5 out of 5 stars

Excellent, impeccable, professional Service

What can I say, I don't even know where to start. Vik Roda, is a real gem, from start to finish. I've had a professional and excellent service from the get go. Even when he was overwhelmed with work and sick, he still made time to handle my case efficiently and dealt with everything promptly. I highly recommend him. If I could honestly give a 10 star rating, I would. Impeccable service. Thanks again Vik. Max

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

First Time buyer - Amazing support from Mortgagez

This is our first time buying a home and we had a lot of questions. Vik and his team have been exceptional from the very first call right through to completion. The level of support and knowledge has been at a level rarely seen these days and we whole heartedly recommend Mortgagez to handle your needs. Do no hesitate to contact them.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend, Excellent Service!

Spoke to Mortgagez on Monday 5th September and was very quickly provided a straightforward document outlining the exact information they needed me to provide. From there the process moved very swiftly and was kept up to date at all stages, which going through this as a first time buyer really did take the headache out of this process. The mortgage has all been wrapped up in less than two weeks and can’t thank Alastair enough for the service he provided. Will certainly recommend to friends looking to buy in the near future.

September 16, 2022
Rated 5 out of 5 stars

This was my 1st time using Mortgagez…

This was my 1st time using Mortgagez has I had issues with my last mortgage adviser who’d I’d been using for the last 9 years. Fortunately, Alastair responded to my query. He provided a 1st class service, and was always willing to respond to emails that i’d sent out of hours and at weekends. I felt that during the whole process, as it can be quite stressful at times, that I was provided with a more personal service which is why I’d return. I would highly recommend Alastair to family and friends. Mortgagez should be proud to have him.. as we know, good hard working people are hard to come by. Thank you. Kind Regards. Adam

July 19, 2022
Rated 5 out of 5 stars

Excellent Mortgage advice and customer service

Fantastic customer service and mortgage advice provided by Vik. I definitely recommend Vik to anyone looking for a mortgage. I was purchasing my first property and the whole process could not have gone any better thanks to Vik's knowledge and service.

May 14, 2022
Rated 5 out of 5 stars

Vik and Alistair customer service was…

Vik and Alistair customer service was excellent.
They provide all the correct information which was identical to what the mortgage provider advised.
Vik and Alisiair searched for the best mortgage deals to save me money.
Thank you Vik and Alistair.

April 23, 2022
Rated 5 out of 5 stars

Excellent service provided

I went through mortgagez.com to get both my mortgages and Alastair was just brilliant. He would always get back to me on all my queries regardless of what time I called or text him.

Alastair was always so friendly and professional and would always reassure me throughout the process. I can’t thank him enough for all his help and would 100 % recommend him.

I look forward to working with him and Vik again very soon.

March 7, 2022
Rated 5 out of 5 stars

Great Service Provided!

Excellent service and very grateful for the advice provided.

Mortgagez, was recommended through a reliable contact and they did not fail to deliver.

Thank you so much for all your help!

February 28, 2022
Rated 5 out of 5 stars

Broker via mortgagez

Alastair Mugford is who I used as my broker from mortgagez to get me a mortgage I cannot thank or express my gratitude to him.
He is most definitely an asset to the company.
He is really professional friendly and polite
The amount of times I messaged, called and emailed him I'm. Surprised he never blocked me at all times he reassured me was always keeping me. Updated with progress and was constantly chasing up natwest or bdm to get me the answers I needed.
He stayed on the phone to me talked me through using the portal. Was extremely helpful.
He is someone I would most highly recommend and also would use again in the future
He will also help me sort out my life and home insurance and I trust his judgement 100%.
A brilliant member of mortgagez. Com
Another member was Vic who I was able to contact and was always polite and helpful.

February 28, 2022
Rated 5 out of 5 stars

Thank you!

I cannot express my thanks enough. I felt supported throughout each step. Thank you for finding a solution that worked for me and making it easy to understand.

February 15, 2022
Rated 5 out of 5 stars

A highly recommended mortgage broker!

This is another great experience with Mortgagez. Vik is knowledgeable, honest and incredibly efficient. I just completed on a remortgage. This was for home improvement. Vik takes you through various options and tries to match the right product for your specific need but also what he knows you will be comfortable with. He follows your case throughout the process and checks all is going to plan. He is available if you have any questions or concerns and will follow up directly with the lender if needed. I have engaged with Vik on mortgage properties a few times now and would highly recommend him.

February 15, 2022
Rated 5 out of 5 stars

Incredibly helpful

Incredibly helpful, always on hand to support and explain what’s happening- I can’t recommend enough. With a special thanks to Alastair Mugford for exceptional customer care!

January 7, 2022
Rated 5 out of 5 stars

Alistair Mugford of Mortgagez

Alistair Mugford of Mortgagez was brilliant. He guided me through the process at every step, with knowledge and professionalism. No question was too much, and I would recommend him to everyone.

December 6, 2021
Mortgagez logo

Reply from Mortgagez

Many thanks Zoe for your 5-star review. We are so pleased that Alistair was able to help you and many thanks for recommending him. We are launching our 'Friends & Family' incentive scheme soon - when you recommend someone who completes on their mortgage we will give you some lovely vouchers to spend! We'll let you know once the scheme goes live.

The Mortgagez Team
Quick quotes. Smart solutions.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look