Mortimers Estate Agents - Clitheroe Reviews 

82
TrustScore 5 out of 5

4.9

5 Castle Street, BB7 2BT Clitheroe, Lancashire, GB


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Rated 5 out of 5 stars

From our initial meeting, photographs and listing nothing was too much trouble. Charlotte progressed the sale beyond our expectations and deserved the praise from ourselves and other third parties.

Rated 5 out of 5 stars

I would highly recommend going with the team at Clitheroe. It was a positive experience from beginning to end. Ben Charlotte Harrison and Marcey communicated with me every step of the way. So professi... See more

Rated 5 out of 5 stars

From the first visit and valuation by Ben we were so glad that we had chosen Mortimers to act as agents for selling my parents house. They advertised the house well and their brochure was clear and i... See more

Rated 5 out of 5 stars

Great experience with this estate agents recently. Just used them for a house move and they were brilliant. Kept us informed along the way and nothing was too much trouble for them. They sorted out al... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Mortimers Estate Agents - Clitheroe

Written by the company

Family Run Community Driven

At Mortimers, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 5 Castle Street, BB7 2BT, Clitheroe, Lancashire, United Kingdom

  • 01200 427331

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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4.9

All reviews

(82)

172 reviews in the last 12 months

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Rated 5 out of 5 stars

Sold

The staff at Mortimers were very helpful, polite and friendly whilst selling our house also gave great advice while doing so.
Thanks

March 7, 2025
Rated 5 out of 5 stars

I have just purchased a new home…

I have just purchased a new home through Mortimers and they’ve been a delight to deal with. I probably spoke with Elisha and Charlotte in equal measure and both were so personable, attentive, and efficient throughout the whole process. I would absolutely recommend Mortimers due to the great customer service their staff members gave. Thank you Elisha and Charlotte x

January 21, 2025
Unprompted review
Rated 4 out of 5 stars

I was dealing with the sale of the…

I was dealing with the sale of the cottage from my home in the Midlands with only occasional visits. Although the sale process turned out to be longer than I had hoped and at times problematical I was grateful for the help, guidance and advice from Sam and Ben in reaching a successful completion.

December 20, 2024
Rated 5 out of 5 stars

Excellent customer experience

Ben and Sam, and of course Charlotte and Elisha a huge thank you to you all for finding my perfect home . Communication with the team has been exceptional. Again thank you for all your help and support

December 20, 2024
Rated 5 out of 5 stars

All the staff in the lettings dept are…

All the staff in the lettings dept are excellent!
Very efficient, dealt with any maintenance issues immediately and kept me informed every step of the way. Even when Dan took ill he stayed in contact with Sarah and Nick so there was no delay with the new tenant moving in

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Charlotte & the team provided a super service.

Charlotte, Ben and the team provided first rate service throughout my purchase, keeping me updated and liasing between myself, the vendors and the solicitors where necessary. Buying a house is always a stressful process no matter how smoothly it goes but the Mortimers team made as much as possible as straightforward as possible. Charlotte was my main contact and was professional, friendly and absolutely lovely. Huge thanks to her and to the whole team.

November 28, 2024
Rated 5 out of 5 stars

Thank You!

The team (Ben, Sam, Elisha and Charlotte) at the Clitheroe Office made the whole process of selling a house, straightforward and pleasant from beginning to end. They kept us well informed through emails and phone calls and were always happy to answer any queries or give us advice. Thank you!

November 29, 2024
Rated 5 out of 5 stars

Ben has been very supportive in what…

Ben has been very supportive in what proved A protracted sale especially as no chain. I appreciated that he listen to my frustrations and understanding, as the house was my late mothers so a very emotional time and experience
I bought our first house from you , hence it was natural to ask you to sell mums,
She’d be pleased, as are we in the end, and for that I’m grateful
Ashley

November 29, 2024
Rated 5 out of 5 stars

Ben made the experience of selling our…

Ben made the experience of selling our house straightforward and kept us in the loop at each stage of the process. All the staff on the telephone and in the office were very pleasant and their communication skills were exemplary - thank you Mortimers for your excellent management of the sale of our house. I will certainly refer you to friends and family and use you again if the need arises. Thank you.

November 14, 2024
Rated 5 out of 5 stars

I have had my rental property with…

I have had my rental property with Mortimers for 7 years now, the service and advice I get is first class. Dan and Sara have been very professional, doing what they promise and knowledgeable about the rental market. I would highly recommend them

October 17, 2024
Unprompted review
Mortimers Estate Agents - Clitheroe logo

Reply from Mortimers Estate Agents - Clitheroe

Many thanks for your kind words and we are pleased that our Lettings team are meeting your expectations as a valued Landlord

Rated 5 out of 5 stars

Fantastic relaxed no pressure experience

Me and my wife recently purchased a property in Clitheroe, Charlotte showed us around the property and was fantastic in answering all of the questions we asked, anything she didn’t know she was honest about and came back to us with answers later down the line. On move in day they helped to chase the solicitors and gave us a fantastic moving in box of goodies. Very happy with the service we received.

October 12, 2024
Mortimers Estate Agents - Clitheroe logo

Reply from Mortimers Estate Agents - Clitheroe

We are thrilled to hear about your positive experience with our team in the Ribble Valley. We strive to provide exceptional service and it's wonderful to know that you felt well taken care of throughout the process. Your feedback is greatly appreciated and wish you the best for the future.

Rated 5 out of 5 stars

Always found staff friendly and helpful…

Always found staff friendly and helpful at the Clitheroe branch. Also having Veda as Move Manager towards the end of the process was particularly helpful.

October 15, 2024
Mortimers Estate Agents - Clitheroe logo

Reply from Mortimers Estate Agents - Clitheroe

Many thanks for taking the time to let us know about your recent experience dealing with our Clitheroe office. Veda's experience is vital to a smooth journey through the process! Best wishes for the future, Ben

Rated 5 out of 5 stars

Highly professional and efficient staff with access to good systems.

Coincidentally both the sale and purchase of our new home was with Mortimers but two branches from different towns.
My husband and I were very impressed with the professionalism of the staff in both establishments. Staff were knowledgeable, pleasant and enthusiastic. Mortimers were great at communication, both proactively and in response to queries. A real positive is the fact that someone always answered the phone regionally even if the branch staff were busy, and the fact they were able to look at our records meant we were able to have an informed conversation and sort out any queries or at least pass messages on to the relevant staff. To be able to view properties on a Sunday was also an added bonus.
I would highly recommend both the Clitheroe and Blackburn branches without hesitation.

October 9, 2024
Rated 5 out of 5 stars

Recently bought a property…

Recently bought a property from Mortimers. They were so helpful from the very start of the process. They were easy to contact and replied quickly and efficiently. They were extremely pleasant and helpful. Would highly recommend and thank you!

October 7, 2024
Unprompted review

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