Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t se... See more
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Well it was straight forward ! Not having to give dates of birth was a Better process, especially when you are ordering for a group! DOB are not necessary ! We should be able to on sell to a fami... See more
I should be able to also get a return for change of mind. Maybe do a trend analysis and see how many people don’t even show up with this option and plan accordingly. If you want us to support DJs, DJs... See more
Exorbitant fees. Got the job done but as we were forced to use this service to sell the tickets to the event we could no longer go to - they essentially took 10% as fees from us, and also charged th... See more
Company details
Written by the company
Moshtix is an industry leading General Admission ticketing provider, specialising in live music and entertainment events. Launched in 2003, our longevity is based around our industry-leading technology that caters for self-service, full service and white label offerings, backed by a team of highly experienced industry professionals. We work with some of the country's most iconic festivals and live music venues, as well as providing ticketing and marketing services to the dance music, comedy, cinema, arts & culture and entertainment sectors nationally. The Moshtix platform provides a seamless connection between our clients, ticket buyers and the artist, at a fair price to help people discover, share and experience the live entertainment they love.
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4.0
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 3% of negative reviews
Typically replies within 2 weeks
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Hi I wanted to buy tickets to two…
Hi I wanted to buy tickets to two different shows, after I booked the first one I couldn't find how to book another show in the same transaction. I couldn't see "add to cart" or equivalent, so so far I have only purchased one show.
May 25, 2025
But a ticket for Brits fest at Freo for…
But a ticket for Brits fest at Freo for this Friday 18 July 2025 and l haven’t yet received my tickets until today (14 July 2025).
May 19, 2025
It was a quick and easy way to get my…
It was a quick and easy way to get my last minute tix. The only reason I didn't give it 5 stars is that when I opened my tix email, the screen that loaded did not have the QR code for the door staff to scan. My friend, who booked differently, did have this. Luckily door staff were satisfied with my ticket and let me in.
May 29, 2025
Buying tickets for the aftershow at the…
Buying tickets for the aftershow at the Echuca Winter Blues festival was a very easy process and the tickets immediately came to my inbox.
June 4, 2025
We have been waiting on a refund for Bluesfest for over 2 months
We have been waiting on a refund for resold/returned tickets from Bluesfest for over 2 months. Communication from Moshtix has been abysmal amd they have no contact number so you have to go through ticket support and wait over 2 weeks for a vague, unsatisfactory response. We have been told the refund has been paid although no money has been returned to us and we have asked on numerous occasions for confirmation that the refund has been processed and the amount due (this has still not been specified although we have requested the amount multiple times) this is rediculous and should not be the case with an Australian company supporting large Australian events.
Mostix, please contact us urgently and confirm the date the refund was processed and the amount due.
June 4, 2025
Unprompted review
worked well
June 3, 2025
you wanted me to pay 2 extra dollars to…
you wanted me to pay 2 extra dollars to send a message reminder.
June 4, 2025
Just so easy to buy tickets
Just so easy to buy tickets, there was no online que that throws you out as you are about to pay. It was seemless and very quick.
June 3, 2025
So easy via mobile to buy tix
June 3, 2025
All the added costs
June 3, 2025
Easy to navigate 😁😁
June 3, 2025
I tried to pay with G pay and it didn't…
I tried to pay with G pay and it didn't fill in my details and I had to do it again, and it didn't say whether it had gone through or not. There was a message but it disappeared in half a second.
June 3, 2025
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