Platform works fine. The surcharge is not that abusive, however the amount of personal data they ask for every attendee is crazy. Why do you need phone number, address, email and date of birth for... See more
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Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t se... See more
Company replied
I should be able to also get a return for change of mind. Maybe do a trend analysis and see how many people don’t even show up with this option and plan accordingly. If you want us to support DJs, DJs... See more
Well it was straight forward ! Not having to give dates of birth was a Better process, especially when you are ordering for a group! DOB are not necessary ! We should be able to on sell to a fami... See more
Company details
Written by the company
Moshtix is an industry leading General Admission ticketing provider, specialising in live music and entertainment events. Launched in 2003, our longevity is based around our industry-leading technology that caters for self-service, full service and white label offerings, backed by a team of highly experienced industry professionals. We work with some of the country's most iconic festivals and live music venues, as well as providing ticketing and marketing services to the dance music, comedy, cinema, arts & culture and entertainment sectors nationally. The Moshtix platform provides a seamless connection between our clients, ticket buyers and the artist, at a fair price to help people discover, share and experience the live entertainment they love.
Contact info
4.0
Great
9K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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BAD SERVICE
BAD. I purchaser incorrectly a ticket and wrote inmediately to have it fixed and never heard from your team or have a reply yet. Very Disappointed :S
May 27, 2025
I emailed to change my tix date as I…
I emailed to change my tix date as I purchased the wrong date - its been almost 2 weeks and I haven't heard back
May 31, 2025
Not sure why you need such information…
Not sure why you need such information on attendees
June 1, 2025
Buying the ticket broke my Ticketmaster…
Buying the ticket broke my Ticketmaster app. Don't know why ticket could not be bought through Ticketmaster. Concert was advertised by Ticketmaster.
June 1, 2025
Quick simple process
June 1, 2025
I want to see tickets when I buy them…
I want to see tickets when I buy them not a few days before the event
May 31, 2025
Easy navigation
May 31, 2025
After purchasing my ticket I was…
After purchasing my ticket I was offered various discounts which I would have liked to peruse before choosing but wasn't given the chance to return to the beginning. So I have missed this opportunity to save on other offers .
May 31, 2025
On time everything explained prior to…
On time everything explained prior to purchase all information accurate and precise
May 31, 2025
Too invasive
The experience is easy but requires far more personal information than is necessary. You don't need name AND date of birth AND phone AND email AND gender END so on to sell tickets.
May 31, 2025
Tickets are advertised as $37 but when…
Tickets are advertised as $37 but when you go to buy they are $40.65
May 31, 2025
Great customer service
Great customer service, got back to me the next morning and retrieved my ticket before my event
May 31, 2025
Website was very easy to use
May 30, 2025
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