Mosso Reviews 271

My stylist was knowledgeable and friendly. Now, I just need to do what she has recommended!

Question answered quickly. I needed to change my profile as I had already been season type.

Nothing special and the style suggestions were boring and very generic. I tried to get a refund just a few minutes after I signed up. But couldn't get a refund. Don't sign up! It's not worth it.

Really basic and generic information in the website. The combinations are actually not very good, and their refund policy is basically no refunds. I’ve cancelled my subscription in within miniutes of purchasing, so not worthy.

Thought it was very basic. They did not get my color palette or fistula correct at all. Also not user friendly

Very helpful suggestions

Everything I needed but didn’t know I needed! Easy styling with lots of help if needed.

This app is amazing and very creative

Great customer service! Thank you.

They addressed my concern when I had to cancel and handled it with professionalism and care.

I feel cheated. I was more than willing to pay 20$ for introductory price and see what I thought of the service. When going through, you get stuck on upgrades and you have no ability to back out of screen. I thought I'd get to a final approval page, but nope! So I now have last time I looked THREE transactions on my card. I messaged them and they have since canceled my account and offered me a "goodwill" refund of 25%! This is unacceptable! Especially when one is stuck in that screen with no option but to choose something.

I will be disputing this with my credit card company and making their practices well known. I have sent another email as well. Shame, because I probably would have continued with service. I only had brief moment to look it over.

Do NOT subscribe to this APP.

Well you said you’d look into a partial refund and I replied, I would like you to do that. And not another word about it. So only 3 stars. Do what you say your going to do, integrity(hard to find these days!)

I feel I was intentionally cheated. I wanted some info for which I was willing to pay about $20. I did not realize it was a “subscription “. Then I could not find a way to leave the site without checking on some other buttons. I figured PayPal would then have me “ review payment “ but it did not!! When I questioned this, I got a reluctant 50% back by AI. I would never recommend this site!!

I had a problem with the service. The first response was they would give me back 50%. After explaining why I would accept this I was very unsatisfied with their decision. They decided after reviewing what I had written and what I had said that they would give me a full refund. Not too many companies on the Internet do that these days so therefore I’m very pleased with the customer service I received, even though the product itself did not work for me.

When I was able to utilize app, it was not accurate for my coloring, but the individual pieces are quite lovely. Combinations reminded me about the value of belts and layering.

What a scam, I tried twice to sign up and never could access my quiz results or any useful information. Requested a refund and was told the would offer 25 %. Wish I had read the reviews before I tried this failed app!!

I love it! the advice on outfits and make-up to jewelry is spot on!

When I registered, I made an error in my email and when I told you about it, you solved it quickly.

I had an awful experience with the actual app but all my messaging with the ai assistant has been great. They were very helpful.