Mostbet Official 

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See what reviewers are saying

Rated 2 out of 5 stars

Still how many times to msg u u don't have heart im waiting for this deposit amount for long My id 127019473 Amount 9999rs UTR 205391841153 I can't wait anymore i already submitted all proof pay... See more

Company replied

Rated 5 out of 5 stars

Everything is fine except withdrawal issues realy annoying.. But there's no platform prise their members like mostbet... Respect to youth minded

Company replied

Rated 2 out of 5 stars

If the other issues are resolved, I will edit my review and increase my rating. At least a little progress has been made. My account has been unfrozen. Now is another issue: my stake limit... See more

Company replied

Rated 1 out of 5 stars

SCAM WARNING — Never deposit money in Mostbet. My ID: 43160341 I deposited ₹43,999.99 on 24 April 2026 through UPI. The transaction was successful and the money was deducted from my bank ac... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Bookmaker
  3. Gambling Service
  4. Online Sports Betting Vendor

Written by the company

Huge bonuses for new players 20+ languages 20+ currencies Official Website - mostbet.com


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Temporary Frozen isse

Gamming account id- 183934945
My Zoom video verification is already completed in yesterday, but my account is still temporarily suspended and withdrawals are blocked. Till a time my gamming account id is not temporary Frozen withdraw till a time. And not received in my email id unfrozen notification mail.

December 10, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Tanay Das!

We understand, it is unpleasant that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts.

In our company, verification may take 60 or more (in rare cases) days. Checking an account is a whole range of different actions, the timing of which varies, and therefore the above time is laid. However, this does not mean that this period applies to absolutely all accounts. For our part, our specialists make every effort to shorten the verification timeframe and make a decision as quickly as possible.
The verification period is specified in our rules, and by registering on our site, you agree to them.

Upon completion of the verification, you will receive a notification to your contact email address. We hope that the decision will be positive and you will return to the game!

Have a nice day!
Best regards, Mostbet.

UPD:
We have checked the information and are pleased to inform you that your account has been unfrozen on 16.12.2025 as a result of the verification.

It would be appreciated if you could confirm that your complaint has been solved.

Thanks for sticking with us!

We wish you good luck!
Best regards, Mostbet.

Rated 1 out of 5 stars

My account has been locked for several…

My account has been locked for several days, even though I have successfully completed the verification process. I am currently waiting for Mostbet to reopen my account.

Your instructions state that the account should be reviewed and reopened within 14 days after verification. Please help me check the status and reopen my account as soon as possible.

User ID: 259301282

December 10, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear adeade!

We understand, it is unpleasant that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts. In our company, verification may take 60 or more (in rare cases) days.
Checking an account is a whole range of different actions, the timing of which varies, and therefore the above time is laid.
The verification period is specified in our rules, and by registering on our site, you agree to them.

Upon completion of the verification, you will receive a notification to your contact email address. We hope that the decision will be positive and you will return to the game!

Have a nice day!
Best regards, Mostbet.

UPD:
Thank you for waiting!

We have checked the information and are pleased to inform you that your account has been unfrozen on 17.12.2025 as a result of the verification.

It would be appreciated if you could confirm that your complaint has been solved.

Thanks for sticking with us!

We wish you good luck!
Best regards, Mostbet.

Rated 1 out of 5 stars

I had a €200 prize from completing a…

I had a €200 prize from completing a cashback eligbility and got only 0.01 back because of a bug tried reaching out for them every possible way still didn’t get any response only that they have told their technical department but it has been a month since this happened yet haven’t got my money back
Here is my id: 257858212

November 12, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Botond Barna!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Rated 1 out of 5 stars

3 days gone Deposit not giving

3 days gone still not getting my deposit to my gaming account..Worst service day by day.. Going too worse..Taking money not giving Deposit .. DEPOSITED 1500 using paytm on 6/12/2025 to UPI id- nuruoltrading10636@iob
UTR-393413235144
From My UPI id- 9980320860@ptyes...
Submitted alll documents PAYMENT screenshot and bank statement and also UTR nmr still not giving DEPOSIT
DON'T PLAY HERE

December 9, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Client!

Thank you for informing us about your problem! It is very upsetting. It requires our close attention.
Please provide your account ID so that we can look into your problem.

Best regards, Mostbet.

Rated 5 out of 5 stars

Very good and supportive

Very good and supportive. I think make sure more easy methods launching in future

December 9, 2025
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Hassan Fozia!

Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets!

Have a nice day!
Your Mostbet.

Rated 2 out of 5 stars

Refused to open my account after verification

What's all this it being 2month now that I did my video verification and you guys still keep my account frozen what exactly did mostbet want from me “my life” cos this is really sickning going to 3month plus after verification and account is still frozen nothing is being done and my money is in there that's bad my id number is : 252092302.

And now you people reply saying you are sorry that my account as being unfrozen but unfortunately is not still the same frozen as its and you are here lieing to the world mostbet this is shame on you guys free my account now 252092302.

Cos i don't know what else to say if you don't want me as customer at least free my money for me so I can go in peace not this scammer move you people are trying to do😡

October 5, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Jacob Abajemito!

Thank you for your feedback. We are sorry that you had a negative experience.
Account verification is carried out by all bookmakers. This is one of the security measures for customer accounts.
Verification can take up to 60 days, and in rare cases even longer. Account verification consists of a series of steps, each of which takes time.

We have checked the information and are pleased to inform you that your gaming account was unfrozen on 10.12.2025 according to the verification results. Please confirm that the issue has been resolved.

Have a nice day!
Sincerely, Mostbet.

Rated 1 out of 5 stars

Id 216040261

This is a scam to avoid big payouts.
I won 18,000,000 Uzbek Soums (= $1,400) on Mostbet in October. As soon as I tried to withdraw, my account was frozen.
Here is their trick:
1. They made me pass video identification, which I successfully completed on November 4, 2025.
2. After the video KYC, they said to wait "2 weeks for review.
3. Now it has been 35 DAYS, and my
account is still blocked.
4. Every day I ask support, they just say "Wait" - nothing else. They are using "verification" as an excuse to delay payment indefinitely.
All my documents are verified, video
ID is done - there is NO LEGAL REASON to hold my money for over a month.
If you win a small amount, they pay. If you win big - they block you and
hope you give up.
DO NOT DEPOSIT HERE. They will not pay your winnings.
Proof: I have screenshots of video call confirmation, winning bet, and all
"Wait" replies from support.

December 8, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear DOSTON inombekov!

We’re sorry you had a negative impression.

We understand, it is unpleasant that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts. In our company, verification may take 60 or more (in rare cases) days.
Checking an account is a whole range of different actions, the timing of which varies, and therefore the above time is laid.
The verification period is specified in our rules, and by registering on our site, you agree to them.

Upon completion of the verification, you will receive a notification to your contact email address. We hope that the decision will be positive and you will return to the game!

Have a nice day!
Best regards, Mostbet.

UPD:
We have checked the information and are pleased to inform you that your account has been unfrozen on 25.12.2025 as a result of the verification.

It would be appreciated if you could confirm that your complaint has been solved.

Thanks for sticking with us!

We wish you good luck!
Best regards, Mostbet.

Rated 1 out of 5 stars

Deposit and withdrawal too much late…

Deposit and withdrawal too much late customer support not good anything complaint is not solve my problem he is lefting all time chart that work not good you are most bad site his I am giving one star

December 6, 2025
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Majeeth Aathi!

We're sorry that you've had a bad experience and we sincerely apologize for the delay in receiving your deposit. Typically, the average deposit processing time is no more than one hour. Withdrawals are usually processed quickly, but may take up to 72 hours.

Taking care of our customers is our top priority and we are constantly working to improve our service and the quality of our support team.

If you have any issues left to be resolved, please share the details of the situation via online chat or email support@mostbet.com. We are always striving to improve our users' experience.

Have a nice day!
Yours, Mostbet

Rated 1 out of 5 stars

Id 213915913

Id 213915913
Most bet fraud cheater ek number ki lukhhi company hai lutne vali 3 dinse withdrawal nai diya 5000 ka or lakho hara diya bahan kadhegi ek number fraud company
1 lac harate h or 5000 hajar withdrawal dene me problem hai processing me rakhhe bethe hai bsr bar chodu banate h fraud company hai lutne vali or bol rahe h licence hai jhoothe processing me hold pe rakhhe hai okat nai 5000 dene ki lutne ka hi ata hai sabko bhosdije

December 7, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

नमस्ते, प्रिय सूरज जोशी!

आपकी जगह कोई भी होता तो परेशान होता अगर वह तुरंत पैसे नहीं निकाल पाता। हमारे नियमों के अनुसार, पैसे निकालने में 72 घंटे तक लग सकते हैं। आमतौर पर, पैसे निकालने का समय आपके देश और पेमेंट सिस्टम पर निर्भर करता है।

हमने जानकारी वेरिफ़ाई कर ली है और देखा है कि आपने सारे पैसे सक्सेसफ़ुली निकाल लिए हैं।

अगर आप इसे कन्फर्म कर सकें तो हम आभारी होंगे।

आपका दिन अच्छा हो!
शुभकामनाएं, मोस्टबेट

Rated 1 out of 5 stars
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Vishnoi Harsh!

We’re sorry you had a negative impression.

Please let us know what happened via online chat or email support@mostbet.com. We are always striving to improve our users' experience.

Thank you and have a nice day!
Regards, Mostbet.

Rated 2 out of 5 stars

Data change

My isuu not solve

December 6, 2025
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Ali Raza!

We’re sorry you had a negative impression.
We always strive to resolve situations as quickly as possible.

We have carefully checked the information. Your request has been successfully processed and you have withdrawn your money.

It would be appreciated if you could confirm that the problem has been resolved.

Have a nice day!
Best regards, Mostbet

Rated 1 out of 5 stars

Player id : 209986225

Player id : 209986225
I initiated a withdrawal request on the 1-12-25. After 24 hours, the withdrawal was cancelled. When I contacted customer service, I was advised to submit the withdrawal again. After submitting it again, it was cancelled once more after 43 hours without any explanation. When I contacted customer service again, I was instructed to follow certain steps and submit the withdrawal request once more. After doing so, I still have not received any resolution.

Therefore, I earnestly request that my withdrawal be processed and completed as soon as possible.

Thank you.

December 1, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear sani!

We're sorry that you've encountered this problem. We agree that it's not a pleasant situation.

We have carefully checked the information. Your last withdrawal has been successfully completed.

It would be appreciated if you could confirm that the problem has been resolved.

Have a nice day!
Best regards, Mostbet

Rated 5 out of 5 stars

Is great i do really win

Is great i do really win

November 26, 2025
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Garcia Ramos José Luis!

Thank you for your feedback. We're glad to make you happier :)
Wishing you successful bets!

Best regards, Mostbet.

Rated 5 out of 5 stars

I'm loving mostbet

Gaming id : 247993586. Try to everyone who loves enjoy the daring in mostbet , most valuable site in gambling world

December 5, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Ranbirs!

Thank you for your wonderful review of Mostbet! Your feedback means a lot to us. We wish you the best of luck!

Your Mostbet

Rated 1 out of 5 stars

Hello,

Hello,

My account has been locked for 14days. I have already completed the verification process successfully, and I am now waiting for my account to be reopened.

Based on your instructions, the review should be completed and the account restored within 14 days after verification.

Please help me check the status and reopen my account as soon as possible.

My User ID: 259301282

Thank you.

December 1, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello,

We understand, it is unpleasant that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts. In our company, verification may take 60 or more (in rare cases) days.
Checking an account is a whole range of different actions, the timing of which varies, and therefore the above time is laid.
The verification period is specified in our rules, and by registering on our site, you agree to them.

Upon completion of the verification, you will receive a notification to your contact email address. We hope that the decision will be positive and you will return to the game!

Have a nice day!
Best regards, Mostbet.

Thank you for waiting!

We have checked the information and are pleased to inform you that your account has been unfrozen on 17.12.2025 as a result of the verification.

It would be appreciated if you could confirm that your complaint has been solved.

Thanks for sticking with us!

We wish you good luck!
Best regards, Mostbet.

Rated 5 out of 5 stars

Nice but always loss

Nice but always loss

October 11, 2025
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Sudip SUDIP Magar!

There is always an element of luck involved in betting. The good news is that today luck will be on the side of one player and tomorrow it will be on the side of another. Good luck to you!

Have a nice day!
Best wishes, Mostbet.

Rated 1 out of 5 stars
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Ogryzek Arkadiusz!

We are sorry that you have a negative impression.
We have no influence on the outcome of the games.
We have many players from all over the world and people choose us because we play fair and follow the rules.

There is always an element of luck involved in betting. The good news is that today luck will be on the side of one player and tomorrow it will be on the side of another. Good luck to you!

Have a nice day!
Best wishes, Mostbet.

Rated 1 out of 5 stars

Mostbet is a Complete Scam

Mostbet is a Complete Scam – They Refuse to Pay Out Winnings.
My gaming ID: 260011588
Transaction number: 124648822

Mostbet continues to scam me over and over again. Once again, they refused to pay out my winnings. They deliberately delayed my withdrawal request for 3 full days and then simply cancelled it without any valid reason. I have already written several reviews about their tricks, but this time they went even further.

I submitted a withdrawal request through MostbetCash, waited three days, and in the end it was cancelled for no reason. I followed every single requirement correctly. If anything was missing, Mostbet would never allow me to submit the request in the first place. This clearly proves that I did everything perfectly.
So why was my $300 withdrawal rejected without any explanation?

Their Telegram “support service” is absolutely useless. They do nothing except send copy-paste template messages. If the support team cannot solve a simple issue, then who will? This shows how unprofessional and unreliable this company truly is.

Mostbet is a pathetic company. They take your deposit instantly, but when it comes to withdrawals, they block and delay everything as much as possible. If you win too much, they suddenly reduce your betting limits and create even bigger problems for you.

My advice: stay far away from this company. They will never pay out any big winnings. My previous reviews already prove everything I’m saying.
Mostbet is a company built on lies.

November 27, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Aze rik!

We’re sorry you had a negative impression.
We always strive to resolve situations as quickly as possible and improve the user experience for our customers.

The withdrawal was returned to your gaming account, and you then successfully withdrew the funds.

It would be appreciated if you could confirm that the problem has been resolved.

Have a nice day!
Best regards, Mostbet

Rated 1 out of 5 stars

Mostbet is a fraud website it will…

Mostbet is a fraud website it will never giving withdraws i withdraw 45000 rupees 2 times i received only 50000 rupees they are doing fraud with their customers if you are not able to send money in bank account than please send it back to my gaming account

November 29, 2025
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Waseem Khan Bhettani!

You have previously reported this issue, and we have investigated it. As a result, the amount of PKR 40,000 was returned to your gaming account on October 30, 2025.

We would appreciate it if you could remember this and confirm that the problem has been resolved.

Have a nice day!
Best regards, Mostbet

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