Mosuo wasn't able to ship internationally to my location, but they handled the refund quickly and professionally. I’ll check back in the future as I love their style.
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See what reviewers are saying
I got the long flower earrings!!! Absolutely amazing quality and design!!! I just adore them. Silver with gold coat - incredibly resistant- I keep them on for sleep or shower - and still the gold coat... See more
The necklace itself is really beautiful and I will love wearing it. We did have delivery problems. DHL express would probably be a safer option for safe and speedy delivery but the shop was helpful wi... See more
Company replied
Simply outstanding! Exceptional design and very high quality jewellery. My girlfriend wears them every day and I’ve made her happier :) Packaging comes in a lovely and top quality box and arrived qu... See more
Company details
Written by the company
Fine Jewellery Imbued with Life
Contact info
Hamburg, Germany
- 004917693120684
- info@mosuo-shop.com
- mosuo-shop.com
International Order
Mosuo wasn't able to ship internationally to my location, but they handled the refund quickly and professionally. I’ll check back in the future as I love their style.
December 20, 2025
Sadly damaged
Everything went great except, that the item has deep scratches and carves in as well as a deformation
December 13, 2024
Reply from MOSUO Jewellery
Dear Tobias, thank you for your review. Wer are sorry for the inconvenience. If there is a problem with the item we are happy to replace it with another one, or you may return it.
Kind regards,
Sara & Victoria
You canceled my order twice on me and I…
You canceled my order twice on me and I never received any jewerly so I can't speak on your product itself however, the service is terrible IMHO
October 9, 2024
Reply from MOSUO Jewellery
Dear Ms. Fowlkes,
we informed you in advance via email that unfortunately we were not able to process your order. We are sorry for the inconvenience.
Kind regards,
Sara & Victoria
Fabulous jewellery
Great jewellery. Always special and Victoria is always a pleasure to deal with and very helpful and efficient.
October 7, 2024
Reply from MOSUO Jewellery
Dear Andrew, thank you for your wonderful review. We appreciate your loyalty and hope the jewellery will bring lots of joy!
Beautiful necklace ❤️
May 3, 2024
Reply from MOSUO Jewellery
Thank you for your feedback!
Regards,
Sara & Victoria
Gained knowledge, it is important for us mankind
Listening, care for and be care fore
January 22, 2024
Feminine High Quality Jewellery
I love the jewellery from Mosuo! It is very feminine and gentle and perfect for a woman who likes a classy and elegant look. Highly recommended, thank you!!!
November 26, 2023
Reply from MOSUO Jewellery
Dear Romina,
thank you for choosing us and for your wonderful feedback. We hope you enjoy your jewellery piece!
Regards,
Sara & Victoria
Excellent
Excellent, very prompt, service and delivery - all the way from Germany to New Zealand (within a week!), with a nice personalized note as well. Highly recommended!
September 16, 2023
Reply from MOSUO Jewellery
Dear Stephen,
we are glad to hear that you are happy with the necklace and our service. Thank you for your kind feedback!
Regards,
Sara and Victoria
Everything perfect
Great service, excellent jewellery, everything was perfect with the delivery.
June 13, 2023
Reply from MOSUO Jewellery
Dear Viola,
we are so glad to hear that you are happy with our jewellery and the service! We hope to welcome you soon again in our shop.
Kind regards,
Sara and Victoria
Quality that lasts
The packaged was wrapped beautifully with utmost attention/care, it even included a personal note/message - this I absolutely loved! I have ordered Mosuo jewelry in the past and their pieces are of excellent quality. I am a repeat customer not only because I love their jewelry but because of the quality that lasts.
April 30, 2023
Reply from MOSUO Jewellery
Dear Sabrina,
thank you for your kind Feedback. We are happy to hear that you like our brand and the quality of the jewelry. We wish you all the best and hope to welcome you soon in our shop!
Regards,
Sara & Victoria
Good quality and fast shipping
The necklace I ordered was shipped quick and my order arrived very fast. The necklace is very good quality and I am very happy with it! :)
July 26, 2022
Very good cuality of products and easy…
Very good cuality of products and easy to use page.
May 15, 2022
Reply from MOSUO Jewellery
Dear Karina,
thank you very much for your feedback, we are glad to hear that you like the quality of our jewellery.
Sara & Victoria
Reply from MOSUO Jewellery
Thank you so much for your kind feedback. We hope to see you soon!
Kind regards,
Sara
Reply from MOSUO Jewellery
Dear Daniela,
thank you so much for your review. We are glad to hear that you are happy with the jewellery as well as our service.
Kind regards,
Sara
Reply from MOSUO Jewellery
Dear Katarina,
thank you so much for your kind review. Enjoy your jewellery piece!
Kind regards,
Victoria
Nice & good quality
The necklace is very nice and cute and with a good quality. It arrived just in time for Christmas. Definitely It has been a good present :)
January 10, 2022
Reply from MOSUO Jewellery
Dear Sílvia,
I am glad to hear that your jewelry piece arrived on time and that you are happy with the quality!
Thank you for your feedback.
All the best,
Sara
I would like to thank you / the team …
I would like to thank you / the team from the bottom of my heart. The diamont stars earring is so beautiful and you delivered just in time. I received the precious gift on the 22nd December. My best friend is leaving Germany on the 24th. Dec. for a long time. You make it happen that she was so happy and got my gift befor she is leaving.
Thank you so much! I wish you all the Best, Heathiness and Happiness for 2022.
I am sure it is not the last time bying jewelleries in your shop!!!
Thaaaaank you! Big Hug - Angelika
January 5, 2022
Reply from MOSUO Jewellery
Dear Angelika,
thank you so much for your feedback. Nothing makes us happier than happy clients! We are glad the earrings arrived on time and hope your friend loves them as much as we do.
We are wishing you a happy and healthy New Year!
All the best,
Sara & Victoria
We love Mosuo
We have selected the elegant snake chain for my mothers birthday! Everything from the order to the delivery was an excellent experience. Easy to book, fast in the delivery, a very tastful packeging and an amazing product. The chain is precious and very elegant, it has a beautiful shine and is definitely an eye catcher. It is a must have for women of every age, contemporary design and timeless style. Thanks a lot. My mother, my sister and me, we love your jewellery.
September 27, 2021
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