Auto Serve Vehicle solutions ltd Reviews 

34
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Do not waste your money! I would give minus 5 stars if possible. Non existent service, takes hours to get an authorisation for works to be carried out, essential parts of vehicle maintenance are... See more

Rated 1 out of 5 stars

They took my booking for a collect and drop off full service of my car. They failed to show up at 7.45am as scheduled and then called suggesting I book it in somewhere more local although I only live... See more

Rated 5 out of 5 stars

My very first experience was great - I was treated respectfully as soon as I walked in. Although my car was with them slightly longer than expected, they sorted the problem that my usual garage had n... See more

Rated 1 out of 5 stars

Ripped off in Wembley Park - 6 Jan 23 Mechanic Peter who owns, it there is a thief, I paid him to fix my car I bought rear disc and pads and asked him to fit it. He didnt fit. It stole the pads discs... See more

Company details

  1. Auto Repair Shop

Information provided by various external sources

As a family-run business that has focused strongly on building an outstanding local reputation over recent years, Auto serve Vehicle Solutions offer a complete range of automotive services for trade and private vehicle owners throughout Alperton and the immediate North and West London areas. Our reputation is enhanced by always being at the forefront of vehicle technology and our modern workshop facilities boast some of the most innovative equipment available within the current marketplace. Auto serve Vehicle Solutions are perfectly positioned to meet and exceed the challenges posed by today’s modern vehicles. By remaining independent, we can continue to bring our customers a genuine low-cost service that matches our main dealer competitors in terms of mechanical excellence and vehicle repair expertise. We can complete all services offered by our competitors but at a fraction of the cost. Our highly trained team of technicians are vastly experienced and many have worked at main dealer outlets in the past. Enjoy savings of up to 50% on typical repair bills by bringing your car or light commercial model to Auto serve Vehicle Solutions today.


Contact info

2.0

Poor

TrustScore 2 out of 5

34 reviews

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No recent history of asking for reviews

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2.0

All reviews

(34)

1 review in the last 12 months

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Rated 5 out of 5 stars

The only HONEST garage in my catchment…

The only HONEST garage in my catchment area.
I did a full annual service of my car 2 weeks back, the job was accomplished to the best of dealer standard. Very reasonable and Honest garage...This garage staff are very professional in their work and they surely know what they are doing compared to other garages where their only job is to bluff customers.
I will also book my MOT which is due in the next 3 weeks.
Very Important point...This garage is now BOSCH authorised dealer which is very beneficial for a customer.

June 4, 2021
Unprompted review
Rated 5 out of 5 stars

My very first experience was great

My very first experience was great - I was treated respectfully as soon as I walked in. Although my car was with them slightly longer than expected, they sorted the problem that my usual garage had no clue about! Ash explained everything from beginning to end without being patronising or condescending. As a woman, I would highly recommend Autoserve to all my female friends - I've already told my sister! Thank you, Autoserve!

July 25, 2020
Unprompted review
Rated 5 out of 5 stars

The service provided goes above and…

The service provided goes above and beyond the norm. The work is carried out with professionalism and the prices are very fair. I have complete confidence in Auto Serve and wouldn't take my car anywhere else. What is more, they are really nice people.”
Priya Patel 18/07/2019

July 18, 2019
Unprompted review
Rated 1 out of 5 stars

I wouldn’t recommend this garage to my worst enemy

Gary Henry
I wouldn’t recommend this garage to my worst enemy
They’ve had my car for 2 months ,I’ve been towed back to them 3 times by the RAC in this period . With the issue still not resolved
I have been fobbed off with excuses time after time . It feels like my car is no longer a priority as I’ve already paid them £3000 to get the car fixed with no joy .
Currently in the process of taking legal action against them as this is totally unacceptable.

April 22, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended garage who have integrity!

I have just discovered this garage and am so pleased I have. This is how garages should operate - with integrity and a real passion to fix your vehicle at a fair price. I have found them to be so helpful and flexible, it has restored my faith in garages. The work they have done on my vehicle has been done exactly as outlined and within the time frame specified. The price was lower than quoted and I feel completely reassured that should anything happen, they will rectify as they guarantee their work. Delighted and highly recommended.

November 15, 2017
Unprompted review
Rated 5 out of 5 stars

Who you gonna call? "Autoserve"

Been going to this garage for many years. No Job is to small or to big. We have 4 cars and this garage looks after all them. Great collection and drop off service. And car always comes out driving like new. Friendly staff make the place welcome.

November 26, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service provided

What experience have I had since I have been going there for many year?Great service
Good experience staff
Honest and reliable
Jobs never to big to complete
Car goes in worn out and comes back out to me in showroom condition.

March 30, 2015
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING!!

I must say the service I got was exceptional. The staff were friendly and provided good customer service. Prices are cheap and affordable. I would definatly recommend people to take their cars here. Well done guys, good job👍

March 28, 2015
Unprompted review
Rated 5 out of 5 stars

Thanks Autoserve

Great trustworthy team! Collected my which wouldn't start! Fixed my car very quickly...and delivered back to me washed. Great service. Thanks!

March 28, 2015
Unprompted review
Rated 5 out of 5 stars

Professional, honest and friendly

A great friendly team that can sort out any car related issues. Autoserve collected my car in the morning, fixed my car and delivered it back to me in the evening. No fuss or inconvenience caused which is great for someone who works and can't take time out away to physically visit the garage - will definitely be calling them again when needed.

March 27, 2015
Unprompted review
Auto Serve Vehicle solutions ltd logo

Reply from Auto Serve Vehicle solutions ltd

Thank you for your pleasant review Mrs Patel

Rated 5 out of 5 stars

Great service, even picked up my car!

Autoserve go above and beyond the port of call. They picked up my car serviced it and even washed it. They delivered a personal service which I have never received from any other garage.

March 27, 2015
Unprompted review
Auto Serve Vehicle solutions ltd logo

Reply from Auto Serve Vehicle solutions ltd

Thank you for your pleasant review Mr Mepani,

Rated 5 out of 5 stars

Marvelous people!

I've used this garage for years, and never had less than excellent service and results.

March 27, 2015
Unprompted review

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