MOTH Drinks Reviews 70

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising the quality of the cocktails. Many people highlight the excellent taste and strength of the drinks, often comparing them to bar-quality cocktails. The customer service also receives frequent commendation for being responsive, helpful, and proactive in resolving issues. However, some customers experienced dissatisfaction with the delivery service, citing issues like undelivered orders, damaged goods, or incorrect addresses. A few people also found some cocktails to be too sweet for their taste.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the cocktails for being full of flavor,... See more

Quality

Consumers find the quality of the cocktails to be excellent. Reviewers consistently praise the strong,... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise the super quick and speedy... See more

Order

Reviewers mention ambiguous feedback about order. Some customers report positive experiences, such as prompt... See more

Customer service

People report positive experiences with customer service. Many customers describe the service as excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great range of ready-to-drink cocktails with a well-crafted and bar-quality taste. I've really enjoyed the cocktails I've tried so far and I'm looking forward to trying the others. Their customer serv... See more

Rated 5 out of 5 stars

MOTH cans are a great beverage choice for me when enjoying lovely cocktails at home, at parties or even picnics! The espresso martini and margarita are my favourites, easily accessible from my local s... See more

Rated 5 out of 5 stars

No idea what they taste like (yet) but I've seen some 1* reviews here based on customer service and I'd like to provide some balance. Ordered for the first time and Evri never delivered. I emailed Mot... See more

Rated 5 out of 5 stars

Ordered the Christmas crackers and despite Evri really struggling in our local area, my order arrived really quickly. The crackers are well presented but we haven't tasted them yet. I'm sure they wi... See more


Company details

Written by the company

MOTH B-Corp: The Most Delicious Cocktails in a Can. 10 seriously delicious cocktails. Premixed to perfection. Made full strength. With the best craft spirits around. Ready to drink wherever – picnics or posh dinners. Whatever you’re up to, get us delivered next day to your door. Take us with you.


Contact info

4.1

Great

TrustScore 4 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Happiness is moth cocktails

Bought the advent calendar. Great choice of drinks and unbeatable price. Arrived speedily. Had not heard of moth before. Bought on reviews which showed that any problems were quickly resolved .

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

My review is based on 5* customer service

No idea what they taste like (yet) but I've seen some 1* reviews here based on customer service and I'd like to provide some balance. Ordered for the first time and Evri never delivered. I emailed Moth customer service and they were amazingly helpful, happy to go the extra mile. I now have my taster pack, I'll be back later to review that as well!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Love these drinks!!

Love these drinks! The Paloma and margaritas are my go to for Glastonbury - they arrived super quickly too! 100% recommend Moth.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

My new Go-To buy!

MOTH cans are a great beverage choice for me when enjoying lovely cocktails at home, at parties or even picnics! The espresso martini and margarita are my favourites, easily accessible from my local supermarket and affordable prices!! They’re my new go-to :)

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely adore MOTH cocktails

Absolutely adore MOTH cocktails! Highly recommend the passionfruit martini! 😋 Had a great experience with customer service - they were efficient and quick to solve my problem!

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Best Tinnies in town!

Best Tinnies in town!! My go to cocktails particularly love the espresso martini 🍹☕️
Always have a great experience whether I’m ordering online for an occasion or just grabbing a couple in my local supermarket.

10/10 from me!!!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing cocktails!!

Love these cocktails! I had an issue with them though as they were damaged when I received them. The customer serivice were quick to sort this out for me. Thanks so much!

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Priya from customer service was so…

Priya from customer service was so great! They were really proactive in dealing with my Glastonbury order (thanks to a problem with Evri) and sent a replacement that arrived in time. They also offered me a discount code that I will use for my next purchase! Overall great experience.

June 18, 2025
Unprompted review
Rated 2 out of 5 stars

Bad customer service and unreliable delivery

I ordered from MOTH as they were specifically advertising their drinks as Father’s Day gifts. By the Friday before Father’s Day, I still hadn’t received a dispatch notice, so I contacted their customer service. I was told they were having “warehouse issues” and asked to cancel the order since it clearly wouldn’t arrive in time.

I was then informed that cancellations weren’t possible once the order was placed – which seems completely unreasonable (and likely untrue). The drinks eventually arrived three days after Father’s Day… by which time my dad had left for holiday. So now they’ll sit on his doorstep or be enjoyed by a neighbour. I wasn’t even offered a refund on the delivery fee?

The solution they gave me - “when the item turns up late, just return it” so I’m supposed to get my dad’s neighbour to return it? Or should I wait until he is back from holiday now and say here’s your late gift but you also can’t have it either- laughable

Overall, really disappointing. If you’re looking for a reliable gift or decent customer service, I’d suggest choosing another cocktail brand – there are plenty out there. Or at the very least, avoid ordering direct from MOTH’s website.

June 15, 2025
Unprompted review
MOTH Drinks logo

Reply from MOTH Drinks

Hi Esther,

We are very sorry about your disappointment, as soon as we receive an order we only have a small window of 2 hours or less to amend addresses as our warehouse aims to start picking and packing shipments straight away.

We were sorry that you experienced a delay in dispatch following this, we do work closely with partners to minimise occasions when delays do occur and I know my colleague did offer to facilitate a free return and refund for you when it was clear the shipment would not arrive in time for Father's Day.

Again our apologies that we did not meet expectations on this occasion.

Team MOTH

Rated 1 out of 5 stars

Bcorp my *ss

For a company thats suppose to be b corp... their entire website interface is awfully crap! None and I mean none of the promo codes work.. their referral links don't work.. nothing actually works!

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

My review is based on customer service

My review is based on customer service, or lack of. I ordered some cocktails direct from Moth for a friend recovering from cancer treatment and typed in her delivery address. Unfortunately, when I eventually paid after having an issue logging on to PayPal, I realised the delivery address had reverted to my own, which is 10 miles away. I immediately contacted Moth to get this rectified but the response was 'the delivery address is locked in' - i.e. 'computer says no'. Really, in 2025? Yes, my mistake, but just unhelpful so I will never buy from them again. I had paid for a gift box too but there is no option to type in a gift message when ordering. I'm sure they will come back with an excuse but as it stands, the parcel has just been delivered to me and I will have to get in my car. And, no Moth, my only other option was to get the parcel delivered to a neighbour or left somewhere safe, so useless suggestion.

June 12, 2025
Unprompted review
MOTH Drinks logo

Reply from MOTH Drinks

Hi Sarah,

Thanks for your feedback. Sorry that we were unable to update your address on this occasion, we have a limited time available to update these as our orders process quickly for picking.

We really hope your friend will enjoy the cocktails.

Thanks,

Team MOTH



Rated 5 out of 5 stars

Absolutely love MOTH cocktails!

Absolutely love MOTH cocktails for all occasions! We have had them for parties, picnics, the train, and for a nice drink at home.
They are great quality and strong too - such a game changer in canned cocktails!
The whole range is delicious, but my favourite is a Paloma.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect festival Minnie's

I've ordered these cocktails for Glastonbury and had to have a taste test... OMG they're amazing!

Pack a punch and taste great. Love the can size for a festival too.

I joined the loyalty programme and got a discount so would recommend doing this!

P.S. my fave so far is the Cosmo

June 12, 2025
Unprompted review

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