First few washes are mainly positive. The smell is good and lasting and I feel clean wearing my clothes. For the laundry sheets, however, the dosage is a bit unclear - I don't know what "small,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super! Eco-friendly, no harsh chemicals and no plastic packaging! No worrying about unnecessary chemicals on our clothes or dishes. For the detergent and scent beads, it would be perfect if justIa... See more
Company replied
I love this brand, it’s plastic free, cruelty free and it supports charity. I also like that they have a silk and wool laundry detergent in their wide range of products. The only thing is that the... See more
Company replied
Early days yet but the positives are that they smell great & leave your washing smelling lovely. I bought them primarily because my t-shirts were stained under the armpits. Their advert shows those st... See more
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Company details
Written by the company
Home care that shows you exactly what's inside. For the family you love and the world they'll inherit.
Contact info
Traviatastraat 60, 1183NZ, Amstelveen, Netherlands
- support@mothersearth.com
- mothersearth.com
4.3
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Fast delivery considering that it was shipped from outside of the UK.
Great quality product, tough on unpleasant smells and even with non scented sheets washing smells just naturally fresh.
September 4, 2026
Unprompted review
Reply from Mother's Earth
Thank you so much for your kind words! We are thrilled to hear that you are enjoying the quality of our products and that they are keeping your laundry fresh. We are so happy to have you as part of the Mother's Earth family.
Trying a new thing.
So far, so good; the washing smells fresh without a fake overwhelming perfume smell, less bulky plastic bottles and less harsh chemicals.
September 4, 2026
Unprompted review
Reply from Mother's Earth
Thank you so much for your lovely feedback! We are so grateful to hear that your laundry smells fresh without any heavy perfumes, and that you are enjoying having fewer bulky plastic bottles and harsh chemicals around. Happy to have you as part of the Mother's Earth family, and we look forward to seeing you back soon!
Amazing concept
Amazing concept, to help environment.
Great ingredients, great results!
September 4, 2026
Unprompted review
Reply from Mother's Earth
Thank you so much for your kind words! We are thrilled to hear that you are enjoying our products and support our mission to protect the planet. It truly means the world to our Mother's Earth family.
Reply from Mother's Earth
Thank you so much for your kind words! We are thrilled to hear that you are enjoying our eco friendly products and are so grateful to have you as part of our Mother's Earth family.
Super satisfied
Long story short, I am for the passt year and half try to declutter my house, closet and life from plastic and micro plastic.
The arrive of my baby made for me even more necessary to research for eco-friendly product.
An ads brought my attention to Mother's Earth products and I decided to try the laundry sheets. I ordered only one package to give it a try....well VERY SATISFIED. Even my husband who would not notice a horse in the middle of house, came to me asking what product I was using to wash our clothes because it smells so gentle and he doesn't have anymore the itching problem he used to have often when using the common laundry detergent. I will definitely buy more.
August 3, 2026
Unprompted review
Reply from Mother's Earth
Dear Bonjour Tristesse,
Thank you so much for sharing your experience with us! It means a lot to hear that our laundry sheets have become part of your journey towards a more eco-friendly and plastic-free home.
And we have to admit, the comment about your husband not noticing a horse in the middle of the house made us smile! 😄 We’re so happy that even he noticed the difference.
Thank you for giving Mother’s Earth a try and for supporting our mission. We’re delighted to have you as part of our community! 💚
Love the smell
Love the smell, small places occupied on the shelf and it’s better for earth 🌍
September 3, 2026
Unprompted review
Reply from Mother's Earth
Thank you so much for your lovely review! 💚 We're so happy to hear that you love the scent, the space-saving design, and especially the positive impact on our planet.
Thank you for supporting our mission! 😊
Reply from Mother's Earth
Thank you so much for the 5 star review, Scott. We are so grateful to have you as part of our Mother's Earth family and love that you are enjoying our laundry sheets.
In first the package was plastic free
In first the package was plastic free, there is good presentation
September 3, 2026
Unprompted review
Reply from Mother's Earth
Thank you so much for your wonderful review, Carla! We are so grateful for your kind words. We are thrilled to hear that you loved our plastic free packaging and great presentation. Reducing plastic waste is a big part of our eco conscious mission, so hearing your feedback brings us so much joy. We are so happy to have you as part of the Mother's Earth family!
Great wash!
September 3, 2026
Unprompted review
Reply from Mother's Earth
Thank you so much for your kind words! We are so happy to hear you are enjoying the wash and grateful to have you in the Mother's Earth family.
Excellent after-sales service!
Excellent after-sales service!
When I placed my first order, I accidentally signed up for a monthly subscription. As soon as I received the renewal email, I contacted the company to cancel it, as we are only two people at home and I still have almost the entire first package.
Mark replied immediately. Although the renewal had already been processed and the payment charged to my PayPal account, he promptly arranged a full refund. Everything was handled extremely quickly and efficiently, and I have already received my money back.
I am very impressed with the level of customer service and will definitely purchase from this company again. Great products are important, but excellent after-sales support is just as important — if not more so.
Thank you, Mark, for the outstanding service!
September 1, 2026
Unprompted review
Reply from Mother's Earth
Thank you so much for your wonderful review, Ana! We are so grateful for your kind words. We are thrilled to hear that Mark was able to quickly assist you with your subscription cancellation and refund. Delivering helpful and caring support is deeply important to us as we share this sustainable journey together. We look forward to welcoming you back soon as part of the Mother's Earth family!
Reply from Mother's Earth
Thank you so much for your wonderful review, Charlotte! We are thrilled to hear that you love the scent and that we are helping you reduce plastic waste. We are so happy to have you as part of the Mother's Earth family!
Cleaner ingredients
Cleaner ingredients, family owned business, effective products ⭐️⭐️⭐️⭐️⭐️
September 3, 2026
Unprompted review
Reply from Mother's Earth
Thank you so much for your wonderful review, Sabine! We are so grateful for your kind words about our cleaner ingredients, family owned business, and effective products. Knowing that you appreciate our commitment to eco conscious cleaning means the world to us. Happy to have you as part of the Mother's Earth family!
Reply from Mother's Earth
Thank you so much for your wonderful review! We are so grateful for your kind words. It makes us so happy to hear that you love how great our products smell, how much space they save, and that they fit into your environmentally friendly lifestyle. Welcome to the Mother's Earth family, and we look forward to seeing you again soon!
Quite happy with Mother Earth products
Quite happy with Mother Earth products! The products feel natural and gentle, and I really appreciate the attention to ingredients and sustainability. Highly recommended for anyone looking for good-quality, natural products! 💚
September 3, 2026
Unprompted review
Reply from Mother's Earth
Thank you so much for your wonderful feedback! We are thrilled to hear that you love our gentle, natural products and appreciate our commitment to sustainability and ingredients. We are so happy to have you as part of the Mother's Earth family!
Great products
Great products, high quality, excellent customer service. It feels like it is actually run by humans not machines.
September 3, 2026
Unprompted review
Reply from Mother's Earth
Thank you so much for your kind review, Caroline! We are so grateful to hear that you love our high quality products and appreciate our customer service. Knowing that our care shines through means the world to us. Thank you for being part of the Mother's Earth family, and we look forward to seeing you back soon!
Stains Gone – No Effort Required
I just received my package today and had to give it an honest try. There was dried blood from a nosebleed on the bed sheets, and it worked incredibly well.
I didn't need to pretreat the areas before washing, and it removed the stains completely. A lovely floral scent after drying was the perfect finishing touch. 🌸
I'll keep testing the product, but it's made a very good impression on me on this very first day.
September 2, 2026
Unprompted review
Reply from Mother's Earth
Thank you so much for sharing your wonderful feedback, Sarah! We are so grateful for your kind words. It is fantastic to hear that it removed the stain from your bed sheets without any pretreating, and that you loved the floral scent after drying. We are so happy to have you as part of the Mother's Earth family and look forward to having you with us on this sustainable journey!
Reply from Mother's Earth
Thank you so much for your wonderful review, Anna! We are so happy to hear that our products are both effective and non toxic for your home. We are truly grateful for your support and thrilled to have you as part of the Mother's Earth family. We look forward to serving you again soon!
They have used dark patterns to trick…
They have used dark patterns to trick me into a 4 month subscription costing 120+ euros, instead of the 1 month purchase, very sneaky tactics. And very hard to find where to cancel the subscription that I don't want. Doesn't look respond to emails
September 1, 2026
Unprompted review
Reply from Mother's Earth
Dear Mark,
Thank you for sharing your feedback. We’re sorry to hear that you feel you were subscribed without realizing it and that you experienced difficulties finding the cancellation option.
When placing an order, customers can choose between a one-time purchase and a subscription. We’re sorry if this distinction was not clear enough during your ordering process. A subscription can always be cancelled either directly through your account or by contacting our customer service team by email, and we’re happy to help with this if needed.
Regarding your emails, we always aim to respond within 48 hours. We’re sorry if you have experienced a longer waiting time or felt that your messages were not being answered.
We would like to look into your specific order and subscription and help resolve this for you. Please contact our customer service team with your order details so we can assist you as quickly as possible.💚
Kind regards,
Brenda
Im very satisfied about this purchase…
Im very satisfied about this purchase because its easy to use and it washes clothes very well
August 13, 2026
Unprompted review
Reply from Mother's Earth
Thank you so much for your wonderful review, Gabriele! We are so glad to hear that you find our product easy to use and that it washes your clothes so well. Welcome to the Mother's Earth family, and we look forward to seeing you again soon!
I don’t see the change on my clothing…
I don’t see the change on my clothing as they claim on their pub also got a subscription and didn’t ask for it and it’s really hard to remove it. They insist almost daily to take the money of your account of the forced subscription. Really low. I bought it because I thought it was a solution but their pushing way to sell is dishonest and goes againts what they claim to be.
September 1, 2026
Unprompted review
Reply from Mother's Earth
Dear Arianne,
Thank you for sharing your experience. We’re very sorry to hear that the product did not deliver the results you expected and, in particular, that you experienced difficulties with the subscription.
We understand how frustrating it must be to feel that you signed up without intending to, and to then have difficulty cancelling it. We certainly don’t want any customer to feel pressured or that payments are being repeatedly attempted against their wishes.
Your feedback helps us identify where we need to improve the customer experience and ensure that our communication is as clear and transparent as possible.
We would very much like the opportunity to look into your specific situation and help resolve it. Please contact our customer service team with your order details so we can review the subscription and see what we can do to make things right.
Kind regards,
Brenda
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