We have been using Motia fuel cards for a few months now, we decided to change after we were contacted by Harry and so far our experience has been nothing but positive. Harry calls regular to make... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From the start Ms Safina Mohammed has been looking after me and not only until she managed to get me registered, but even afterwards. Customer service and after sale services is brilliant and Safin... See more
Company replied
Excellent service from Jade and Motia Really happy with the service I’ve received from Motia. Everything has been straightforward and professional, and Jade has been brilliant throughout. She’... See more
Company replied
James Chambers (my account manager) calls me every week advising me of what the fuel prices are doing weather I use his fuel card or not, fully understanding the trying times at the moment with fuel... See more
Company replied
Company details
About Motia
Written by the company
Welcome to Motia!
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Managing a business means making constant decisions. The difference between running smoothly or into problems is having the right information when needed.
Contact info
Alexandra House, Lawnswood Business Park, LS16 6QY, Leeds, United Kingdom
- 0113 298 1000
- motia.com
4.4
Excellent
3K reviews
Asks customers to review
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I have built a great relationship up…
I have built a great relationship up with my account manager Donna Ridgeway-Buckley who always goes above and beyond to help provide a fantastic service to my business, she is a like a great friend, chatty but always professional and does what she says, a rare thing these days.
October 1, 2026
Unprompted review
Reply from Motia
Hi
Thanks for the wonderful 5 star review!
We're delighted to hear about your positive experience with Donna and the strong relationship you've built. We'll be sure to pass on your kind comments to her.
All the best
Motia
Great customer service from Sabhi…
Great customer service from Sabhi Absar. He regularly calls with market updates and is very conscientious.
September 30, 2026
Unprompted review
Reply from Motia
Hi
Thanks for taking the time to leave us 5 stars!
We're pleased to hear you've had such a positive experience, and we'll be sure to share your comments with Sabhi.
All the best
Motia
Reply from Motia
Hi
Thanks for the 5 stars!
We're pleased to hear you had an excellent experience and appreciate your feedback.
Thanks again
Motia
Authentic and rapid client services
Authentic and rapid client services. support staff are very obligatory
September 29, 2026
Unprompted review
Reply from Motia
Hi Philip
Thanks for the 5 stars!
We're delighted to hear that you found our service authentic and responsive, and that our team was able to help.
Thanks again
Motia
Really good service at all the time and…
Really good service at all the time and I’m happy to be part of this team. Thank you Irfan for everything you do to me I’m so appreciate 🙏✌️
September 29, 2026
Unprompted review
Reply from Motia
Hi
Thanks for the fantastic 5 star review!
We're delighted to hear you've had a great experience and that you feel valued. We'll be sure to pass your feedback on to Irfan.
All the best
Motia
Great customer service advisor
Great customer service. Sabhi was superb helping us open the account
September 29, 2026
Unprompted review
Reply from Motia
Hi
Thanks for the 5 stars!
We're pleased to hear that Sabhi was able to help make opening your account a smooth and straightforward experience. We'll make sure he sees this.
All the best
Motia
Happy with the service from Sabhi.
Happy with the level of service I received from Sabhi. Apart from a couple of weeks the price always beats the cheapest pump prices so am saving between £10 and £15 per month.
September 28, 2026
Unprompted review
Reply from Motia
Hi Kevin
Thanks for the 5 star rating!
We're delighted to hear you've been happy with the service you've received from Sabhi and that you're seeing savings on your fuel costs. We'll pass on the positive feedback.
All the best
Motia
Really good service at a time when fuel…
Really good service at a time when fuel is so expensive sabhi is really honest and genuine all business which use fuel should have a card thanks so much martyn
September 28, 2026
Unprompted review
Reply from Motia
Hi Martyn
Thanks for the 5 stars!
We're pleased to hear you've found value in our fuel card and that Sabhi has provided a great service. We'll pass this on.
Thanks again
Motia
Reply from Motia
Hi
Thanks for taking the time to leave us 5 stars!
We're delighted to hear you had a positive experience with our customer service team. We truly appreciate your support.
Thanks again
Motia
Need lower fuel prices
Could really benefit from lower fuel prices, suppose it’s a nationwide issue.
Not a big fan of the invoice system, it’s difficult to read, mostly just annoying.
Safina, the account manager is helpful, usually gives you a call towards end of week to warn of any surges in fuel prices.
September 26, 2026
Unprompted review
Reply from Motia
Hi
Thanks for taking the time to leave us feedback!
We're pleased to hear that Safina has been helpful and proactive in keeping you informed with regular updates.
We also appreciate your feedback regarding your experience with our services which we'll pass on to the relevant team.
All the best
Motia
I really appreciate your services
I really appreciate your services. it so impressive. Everything is explained nicely. i am very satisfied.
September 22, 2026
Reply from Motia
Hi
Thanks for the fantastic 5 star review!
We're so pleased to hear that you found our service helpful and easy to understand. Your kind words mean a lot to the team.
Thanks again
Motia
Toby White was very helpful in…
Toby White was very helpful in answering and responding to questions and producing reports.
September 21, 2026
Unprompted review
Reply from Motia
Hi
Thanks for the 5 star review!
We're pleased to hear Toby was able to assist with your questions and reporting requirements. We'll pass on the feedback.
All the best
Motia
A few too many emails and reminders but…
A few too many emails and reminders but overall a positive first impression
I find the invoices quite hard to read on a phone
September 10, 2026
Reply from Motia
Hi Jess
Thanks for taking the time to leave us feedback!
We're glad to hear you've had a positive first impression overall. We appreciate your comments and will make sure this feedback is shared with the relevant teams as we continually look for ways to improve.
Thanks again
Motia
Thank you Katelin for all of your help…
Thank you Katelin for all of your help super helpful and great communication every step of the way. I had an issue and she resolved it straight away.
September 23, 2026
Unprompted review
Reply from Motia
Hi Charley
Thanks for the 5 stars!
It's great to hear that Katelin was able to help resolve your issue promptly and keep you informed every step of the way. We'll make sure she sees this.
Thanks again
Motia
Reply from Motia
Hi Keith
Thanks for taking the time to leave us feedback!
We're pleased to hear that you found our team professional and responsible. We appreciate your feedback and look forward to continuing to support you.
Thanks again
Motia
Scammer company
Very disappointing experience. The company continued charging fees for around 5 months on fuel cards that had already expired and were no longer usable.
I believe these charges are completely unreasonable. Customers should not continue paying card fees for expired cards, especially when no replacement or usable service is being provided.
When reviewing the account, I was shocked to see how long these charges had continued. This has left me feeling seriously let down and unfairly charged.
I would strongly advise businesses to check their statements carefully and question every fee. I am requesting a full explanation and refund of all charges applied to the expired cards.
September 23, 2026
Unprompted review
Reply from Motia
Hi Sajid
Thanks for taking the time to leave us feedback.
We're sorry to hear about your experience and understand your concerns. A member of our team will be in touch to investigate this matter further and discuss your concerns directly. We appreciate you bringing this to our attention.
Thanks again
Motia
Always at the end of the phone if I…
Always at the end of the phone if I have a problem... and the only issue I've had was dealt with quickly.
July 28, 2026
Unprompted review
Reply from Motia
Hi Kevin
Thanks for the 5 stars!
We're pleased to hear that any issues you've had have been dealt with quickly and that our team is always there when you need support. We appreciate your feedback.
Thanks again
Motia
Amberleigh was and still is amazing
Amberleigh was and still is amazing! Helping me through any difficulties i came across.
i would highly recommend Motia for fuel cards and vehicle tracker’s
September 1, 2026
Unprompted review
Reply from Motia
Hi
Thanks for the 5 stars!
We're pleased to hear Amberleigh has provided such great service. We'll make sure to let her know.
All the best
Motia
Quick response time
I had a very quick response to my enquiry and a credit note received within 30 minutes.
September 15, 2026
Unprompted review
Reply from Motia
Hi Lesley
Thanks for the 5 stars!
We're pleased we could assist promptly with your enquiry. We appreciate your review.
All the best
Motia
Reply from Motia
Hi Rosemary
Thanks for the 5 star rating!
We're pleased to hear that Mohammed provided clear, helpful and supportive service. We'll make sure to share this with him.
All the best
Motia
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