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Rated 1 out of 5 stars

Placed an order 6 months back and the till today the order is not received. Tried contacting their messaging service and got response that we are updating our website and the order will be delivered s... See more

Rated 4 out of 5 stars

Started out great. Then went iffy because I was concerned about not being a legit company but Eda in customer service reassured me that everything was fine. Took a few days longer than they thought on... See more

Company replied

Rated 1 out of 5 stars

Ordered an item in June to be shipped to Australia. Did not recieve the item and contacted the delivery partner who advised us that they only recieved the order number not the actual item. It's been s... See more

Company replied

Rated 2 out of 5 stars

Ordered because of quick delivery but instead took a week to get the items. Emailed the customer service and got a standard answer bzck that they couldnt help that i didnt receive my order yet. Go... See more

Company replied

Company details

  1. Art & Antiques

Written by the company

At Motivinci, we believe in modern art combined with pop culture to create pieces that stand out. We strive to provide an outlet for out-of-the-box and unique artwork that evokes action and starts conversations—embodying popular culture while simultaneously being entirely your own.


Contact info

2.0

Poor

TrustScore 2 out of 5

380 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Such a big scam

Placed an order 6 months back and the till today the order is not received. Tried contacting their messaging service and got response that we are updating our website and the order will be delivered soon, but nothing till now. Now their Instagram account is change to a persons profile.

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Placed an order in October. Requested a refund in December after receiving nothing and got no reply. Still have no art and no refund more than 6 months later.

October 16, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologise for the fulfilment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

We have had some difficult times to locate our orders due to change in payment methods & new stores. We are transforming everything to our own fulfilment & will never have these issues again. We want to ask you to reach out to us if you have or have not received your order.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

Rated 1 out of 5 stars

Ordered my goods in November 2024

Ordered my goods in November 2024, now May 2025 and nothing has been delivered and nobody is answering through customer support.

This is a scam, do not buy anything from them. They will deduct your money and not deliver your product.

November 26, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologise for the fulfilment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

We have had some difficult times to locate our orders due to change in payment methods & new stores. We are transforming everything to our own fulfilment & will never have these issues again. We want to ask you to reach out to us if you have or have not received your order.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

Rated 1 out of 5 stars

Havent received Product been waiting 10…

Havent received Product been waiting 10 months, contacted them several times and get the same automated reply everytime, DO NOT BUY FROM THEM!!

November 14, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologise for the fulfilment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

We have had some difficult times to locate our orders due to change in payment methods & new stores. We are transforming everything to our own fulfilment & will never have these issues again. We want to ask you to reach out to us if you have or have not received your order.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

Rated 1 out of 5 stars

Straight up thieves take money and do…

Straight up thieves take money and do not respond.

November 20, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologise for the fulfilment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

We have had some difficult times to locate our orders due to change in payment methods & new stores. We are transforming everything to our own fulfilment & will never have these issues again. We want to ask you to reach out to us if you have or have not received your order.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

Rated 1 out of 5 stars

I’ve been waiting for my order for 5…

I’ve been waiting for my order for 5 months! They’re not replying to my emails. On Instagram, they replied twice and after 5 months, they blocked me!

Motivinci – if you’re reading this, you’re freaking scammers! Give me my money back!

April 8, 2025
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologise for the fulfilment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

We have had some difficult times to locate our orders due to change in payment methods & new stores. We are transforming everything to our own fulfilment & will never have these issues again. We want to ask you to reach out to us if you have or have not received your order.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

Rated 1 out of 5 stars

SCAM

SCAM. Ordered in November have received nothing !! Do not throw your money down the drain!

March 20, 2025
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologise for the fulfilment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

We have had some difficult times to locate our orders due to change in payment methods & new stores. We are transforming everything to our own fulfilment & will never have these issues again. We want to ask you to reach out to us if you have or have not received your order.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

Rated 1 out of 5 stars

I made an order on December 6th 2024

I made an order on December 6th 2024, I've still received nothing. I've emailed multiple times, and contacted them via instagram and had little response, and the response I have had has been of little use.

P.S. whilst they’ve replied to this review saying this issue has been addressed and resolved, it hasn’t. I’ve had no contact from them, and no refund, and my order never arrived. SCAM & LIARS.

December 6, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologize for the fulfillment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

Rated 1 out of 5 stars

Scam

Scam. Ordered December 15th. never heard another thing. I have attempted t contact them several times. I am disputing with my credit card company. Do NOT use this company.

December 15, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologize for the fulfillment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

Rated 1 out of 5 stars

Guys that SCAM !!!

Guys that SCAM !!!! I order 6 or 8 months ago for more than 200$ Really Sh*t 🖕
Motivinci SCAM!!!!

January 17, 2025
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

Hi,

Thank you for bringing these issues to our attention. I sincerely apologize for the inconvenience and frustration you have experienced. We take all customer feedback seriously and strive to resolve any problems promptly.

I understand that you have been trying to resolve this issue for over a month without adequate response. We are committed to improving our communication and customer service. Your case is now being prioritized, and we will keep you updated on the progress until all issues are resolved.

Thank you for your patience and understanding. Please contact us directly at our support email: info@motivinci.com

Best regards,

Motivinci

Rated 1 out of 5 stars

Got scammed

Got scammed. Should of read posts on their Facebook where others have also been scammed. Paid for item. No support, no tracking, no reply, no nothing over a month later.

Update after your REPLY:

You ask me to email info@ email yet the address does not even exist. Still fail. Still Scam. Still have not received anything.

5.1.1 The email account that you tried to reach does not exist.

December 15, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

Hi,

Thank you for bringing these issues to our attention. I sincerely apologize for the inconvenience and frustration you have experienced. We take all customer feedback seriously and strive to resolve any problems promptly.

I understand that you have been trying to resolve this issue for over a month without adequate response. We are committed to improving our communication and customer service. Your case is now being prioritized, and we will keep you updated on the progress until all issues are resolved.

Thank you for your patience and understanding. Please contact us directly at our support email: info@motivinci.com

Best regards,

Motivinci

Rated 1 out of 5 stars

Scammers! Thieves

Scammers!! Thieves!!
I placed an order two months ago.
I didnt receive anything and they dont respond anymore

November 10, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

Hi,

Thank you for bringing these issues to our attention. I sincerely apologize for the inconvenience and frustration you have experienced. We take all customer feedback seriously and strive to resolve any problems promptly.

I understand that you have been trying to resolve this issue for over a month without adequate response. We are committed to improving our communication and customer service. Your case is now being prioritized, and we will keep you updated on the progress until all issues are resolved.

Thank you for your patience and understanding. Please contact us directly at our support email: info@motivinci.com

Best regards,

Motivinci

Rated 1 out of 5 stars

Placed an order for the Wall Street…

Placed an order for the Wall Street duck over 3 months ago and still have not received the painting. I have sent numerous emails to which I would at first get an automated response and then they completely stopped responding. This company is a scam do not order from them, please take your hard earned money elsewhere. Order number #311973. I have exhausted all options and will have to come to terms with the fact that this company stole $250 from me. Please please please do not order from them, they are a total scam.

October 11, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologise for the fulfilment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

We have had some difficult times to locate our orders due to change in payment methods & new stores. We are transforming everything to our own fulfilment & will never have these issues again. We want to ask you to reach out to us if you have or have not received your order.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

Rated 1 out of 5 stars

I strongly advise against purchasing motivinci picture

motivinci pictures
I strongly advise against purchasing anything from this company. I placed an order for a picture (Order #312121) and paid in full, but I **never received it**. I have sent **six emails** over several weeks asking for an update, yet no one has responded. Their customer service is **nonexistent**, and it is **impossible to reach them**.

This company is completely untrustworthy and appears to be a scam. They take your money and disappear without delivering the product or providing any explanation.

Do yourself a favor and avoid these fraudsters. Don’t waste your money on a company that clearly doesn’t care about their customers. **Beware!** motivinci.co

November 9, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologise for the fulfilment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

We have had some difficult times to locate our orders due to change in payment methods & new stores. We are transforming everything to our own fulfilment & will never have these issues again. We want to ask you to reach out to us if you have or have not received your order.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

Rated 1 out of 5 stars

I am waiting since 5 months for my…

I am waiting since 5 months for my order. NO reply from support after 5 mails.
I WANT MY MONEY BACK!!!!

Order Nr: #312002

December 11, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologise for the fulfilment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

We have had some difficult times to locate our orders due to change in payment methods & new stores. We are transforming everything to our own fulfilment & will never have these issues again. We want to ask you to reach out to us if you have or have not received your order.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

Rated 1 out of 5 stars

A real scam

A real scam, they dont answer or send the products, ordered from them 2weeks ago i have not even got a send order mail and they have not answer my emails, on facebook OR ON INSTAGRAM
SCAM SCAM SCAM SCAM!!!!!!!!!!!

December 5, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologise for the fulfilment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

We have had some difficult times to locate our orders due to change in payment methods & new stores. We are transforming everything to our own fulfilment & will never have these issues again. We want to ask you to reach out to us if you have or have not received your order.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

Rated 1 out of 5 stars

Scam

Do not buy, the owner Ehsan Sadeq is a scammer. Not only he scams his clients, he also scams his employees and does not pay after the work is done.

August 1, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologise for the fulfilment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

We have had some difficult times to locate our orders due to change in payment methods & new stores. We are transforming everything to our own fulfilment & will never have these issues again. We want to ask you to reach out to us if you have or have not received your order.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

Rated 1 out of 5 stars

Scam

Scam. Theft. Not a real company. Steals your money and doesn't send order. Does not reply to customer support emails. Buyers beware. Literal theft.

June 29, 2024
Unprompted review
MOTIVINCI logo

Reply from MOTIVINCI

We sincerely apologise for the fulfilment issues you experienced in the past. It was never our intention to cause any inconvenience, and we deeply regret that this happened. We want to assure you that the problem has been fully addressed and resolved. As a company with over 4 years in the market and more than 100,000 orders successfully fulfilled, we are committed to providing our customers with the best possible service.

We have had some difficult times to locate our orders due to change in payment methods & new stores. We are transforming everything to our own fulfilment & will never have these issues again. We want to ask you to reach out to us if you have or have not received your order.

If you have any questions or concerns, please don’t hesitate to reach out to us at support@motivinci.com. We appreciate your understanding and thank you for your continued support.

Kind Regards,

Susan customer service representative
Motivinci

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