Moto Central Reviews 

3,113
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, noting that orders often arrive the very next day and are securely protected with robust packaging. Consumers also point out the incredibly helpful staff members who provide expert guidance, alongside top-tier product quality that meets expectations perfectly. However, some customers also noted frustrating issues with missing parts upon arrival or unexpected delivery delays that disrupted their plans. A small number of people experienced poor communication from support teams and felt that their concerns were not adequately addressed when trying to resolve problems.

What people talk about most

Product

Customers had positive experiences with product, frequently highlighting great prices and fast delivery... See more

Delivery service

Consumers find delivery service to be efficient, frequently highlighting super fast shipping, next-day... See more

Service

Users describe positive interactions with service, frequently highlighting great communication, fast... See more

Quality

Clients share positive opinions on quality, frequently praising the items as well made and arriving in... See more

Staff

Reviewers express immense satisfaction regarding the staff, frequently highlighting their helpful, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks for stocking the spares for Burley bicycle trailers ! Found/bought via eBay, didn't realise it's a Motorcylce supplier :). Bought the replacement seat for the Burley Cub child trailer 2016, as... See more

Rated 5 out of 5 stars

Superb experience! I bought Rev'it Sand 4 H2O trousers in a very hard to find size (XL short) from Moto Central on Ebay. Next day delivery (despite a 4:30pm order!). Exactly as described and huge savi... See more

Rated 5 out of 5 stars

I bought replacement parts for my wychwood 10ft truefly #7 fly rod from moto central. They couldn't have been more helpful There customer service was outstanding I would highly recommend this compa... See more

Rated 5 out of 5 stars

Needed a retro style jacket other than my Lewis Leather to compliment ride outs in colder weather. Lovely jacket and could double up for out and about other than bikes. Moto Central by far at the top... See more


Company details

  1. Motorcycle Shop
  2. Hobby Store
  3. Leather Goods Store
  4. Motorsports Store

Written by the company

Moto Central is one of the UK's leading retailers of motorcycle gear, offering an extensive selection of helmets, clothing, boots, gloves, and accessories from the top brands in the industry. Whether you're a sports rider, adventure tourer, commuter, or classic enthusiast, our Midlands-based showroom provides a dedicated shopping experience with expert staff ready to assist. We take pride in delivering top-quality motorcycle products with exceptional customer service. Our website features thousands of products, more than many competitors, and we provide free UK delivery on orders over £25, along with a 365-day return policy for complete peace of mind. At Moto Central, we go the extra mile to ensure you get the right gear at the best value. Plus, we offer exclusive discounts for Emergency Services, NHS Workers, Armed Forces Personnel, and Students. Shop with confidence at Moto Central – your one-stop destination for premium motorcycle gear.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,113)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

Great gear, prices and delivery!

I bought a Biltwell Lane Splitter helmet off Moto-Central. It came well packed, very quickly and is brand new as described.
Great helmet, fits like a glove, looks great, is great.

I recommend Moto Central because they have a great range of gear for bikers and are brilliant at getting goods to you quickly.

Five Stars all round!

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Bought an item on eBay

Bought an item on eBay, amazing service, excellent communication. Product was superb, well happy, totally recommend this company, a pleasure to do business with

June 5, 2025
Unprompted review
Rated 3 out of 5 stars

Deliveries let them down

Ordered a few bits of starter gear, spent around £200, the delivery was delayed due to a late shipment on my gloves, I was promised delivery within 2 business days but ended up being 7 days due to bank holiday and the shipment delay, so I missed out on some weekend plans but things happen, then after just 1 ride the richa gloves had fallen apart , had to send them back and wait a further week for a replacement pair so not great but the other kit I ordered was high quality.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Purchased a Senna intercom for my…

Purchased a Senna intercom for my helmet. They recommended a compatible unit to interface with existing intercoms I already had, which was then fitted and setup at shop. Extremely knowledgeable and helpful making sure everything worked before leaving which did take over an hour. Excellent service 5stars service

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Merlin Jet Racer Helmet.

I purchased a Merlin Jet Racer helmet from Moto Central and am absolutely thrilled with it. The price was fantastic, it also came packaged very well and was dispatched quickly. Ordering was straightforward and a pleasure really.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

My experience with Moto Central is online. Purely for geographic reasons. I have always found buying from them advantageous financially with simple ordering procedure with very prompt and informed delivery. They honour their price match promise.
They are my go to store for my motorcycle needs.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent helmet fitting experience

Everyone at the store was very helpful but would like to give a big shout out to John who took the time and care to help with a helmet fitting, at no extra cost. His vast experience was evident and he had such enthusiasm to ensure I got the best fit with safety being the paramount concern. Would highly recommend.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Moto Central: A Timeless Gem in the Motorcycling World

Moto Central is truly a hidden gem that has stood the test of time. I first visited back in 2000, shortly after passing my motorcycle test. At the time, I was eager to get kitted out with the latest gear but had very little knowledge about what was available or what would actually suit my needs.

My twin brother, who had also just passed his test, read about a small industrial unit near Hinckley reputed to have a good selection of helmets. Intrigued, we decided to check it out.

It didn’t take long to find the place, and from the moment I walked in, I felt at ease. As a complete newcomer to biking, I was overwhelmed by the options and might have made a purchase based purely on looks. Thankfully, the staff recognized this and took the time to educate and guide me. Their honest advice likely saved me hundreds of pounds on gear that wouldn’t have been right for me.

Fast forward 25 years, and Moto Central still has that same relaxed, family-oriented atmosphere. My wife, son, and daughter have all taken to two wheels, and the first place they want to go for gear is always Moto Central.

When I took my son to get his first helmet, he tried on a few sizes and thought he’d found the right fit. A staff member noticed and kindly offered to help, even though he was just finishing his shift. He stayed an extra 30 minutes to ensure my son was properly fitted, correcting what would have been a poor choice on our part.

A week later, we returned to find boots for my wife’s upcoming track day. The same level of dedication was evident again. The staff member who must have gone up and down the stairs at least 50 times—patiently searched until he found a pair that fit her unique size. A few weeks later, we returned for me to try a one piece one, and he still remembered us and asked how the track day went. That level of personal care is incredibly rare.

To me, this sums up what Moto Central is all about. It’s not just a shop focused on sales or turnover—it’s a team of passionate individuals who genuinely care about every customer who walks through the door.

With the exceptional service and sincere dedication they provide, I have no doubt Moto Central will be here for another 25 years, continuing to support the next generation of riders in my family.

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, free delivery and return, returns were hassle free and easy (only used this service as I ordered a gift that was slight too small). Website has plenty of choice and very competitive prices. Fab all round!

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

This shop is great!

This shop is great!! They deliver when they say they will (sometimes earlier!) returns process is a breeeeeze and the staff are sooo friendly!
Also they have some funny posts on instagram! 🙂 defo 5/5

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Service excellence…

I am new to riding motorcycles in the UK due to immigration and needed new kit from head to toe. The expert assistance received was invaluable. The time taken from helmet fitment to each individual item throughout was absolutely amazing.
The service I received was outstanding and would reccomend them to anybody shopping for goods with the Personal touch.
Well done to the team.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Glad I purchased from these guys !

From the date of ordering my body armour to the day it was worn, everything went smoothly, I revived my parcel promptly and very well packaged, the body armour was in perfect condition, looked great as per the advert, it was true to size and fits well. I have been very pleased I bought from this company and would definitely buy from them again.

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Really pleased with the Sissy bar I…

Really pleased with the Sissy bar I bought, looks amazing on my 1994 Sporty and was easy to fit. Very happy with the price and impressed with how I was supported regarding buying the right item and the.time it took to arrive. I'll certainly be going back to moto central when buying for one of my bike again, would certainly recommend.

May 21, 2025
Unprompted review

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