Motocross Parts UK Reviews 477

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a new bottom end for my wr 250 within the next day it was posted to me in a box nicely packaged if you guys order form here you won’t be disappointed top stuff guys will be comeing back

Rated 1 out of 5 stars

Placed order on 14th March, received email on 17th march saying delivery due tomorrow (18th march) by royal mail (no tracking information provided in email) did not receive delivery on the 18th. Conta... See more

Rated 5 out of 5 stars

Encountered an issue and call Motor parts uk.. Communication with them was fantastic. We encountered an issue via the middle man ( parcel force ) due to false attempted delivery… however it was nothin... See more

Rated 5 out of 5 stars

Bike was using a lot of oil, scored barrel was the culprit, I ordered barrel and piston on Monday had the parts by Thursday and rebuilt the bike ready for weekend so no missed riding time. Product is... See more

Company details

  1. Motorcycle Parts Store
  2. Bike Accessories Store

Written by the company

Our mission at Motocross Parts UK is to be a leader in sourcing and delivering Motocross Parts direct to your door in the UK, Ireland and Channel Islands. Based in the UK we have been delivering performance Motocross Parts for nearly a decade. We have built up a loyal customer base and we work hard to ensure you can find the correct part you need for your bike, as quickly as possible and then checkout seamlessly on our site. You then leave the rest to us to deliver your parts as quickly and securely as possible. Why buy from us? New and Improved Features on the site: Make/Model/Year search and now you can then filter by part type to make it even quicker to find your part. Once you have selected all your parts - one simple button to add them all to your basket Quicker to checkout. Sign up to an account to make the whole process a lot quicker and easier. Also save your credit/debit card details securely to checkout quicker next time. Now with more ways to pay we can process Apple Pay and Google Pay for super quick checkout. Send parts to a different address. Now you can pay for your parts and get them sent direct straight to your mechanic.


Contact info

4.1

Great

TrustScore 4 out of 5

477 reviews

5-star
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1-star

Replied to 57% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Misleading production information

I had order a prox complete clutch kit from the website. And it says on the product description that “ProX complete clutch plate kits contain a complete pack of friction, steel plates and A SET OF CLUTCH SPRINGS for the application you need” but the clutch springs are nowhere to be found. It did arrive just on time but i am travelling to philippines on sunday to join a race next weekend but I cant install the clutch now because its useless without the clutch springs anyway. I cant even return it now because ill be away for the 14 day period. I am so disappointed by the service and i just literally gave them a 5 star for the previous service, I wish I hadnt.

January 4, 2024
Unprompted review
Rated 1 out of 5 stars
Motocross Parts UK logo

Reply from Motocross Parts UK

Morning Colin. Your order should be with you by Thursday. Deliveries slow up a lot around the Xmas period. Will send over dispatch information :) Thanks for your order!

Rated 5 out of 5 stars

Very good experiences.

The phone was answer'd promptly,the salesman was polite,the bearings i ordered were delivered quickly and the cost of both the parts and delivery were not to high.
What more can you ask.

December 18, 2023
Rated 1 out of 5 stars

Item still not received

December 16, 2023
Motocross Parts UK logo

Reply from Motocross Parts UK

Hi David. Sorry to hear this hasn't arrived yet. We can confirm it has been dispatched 0212EC9A0163625C. Some areas of the country do take longer due to the seasonal time of the year with Christmas post.

Rated 5 out of 5 stars

Highly recommended.

Great products at great prices. Delivery was as said. No complaints. Staff on the phone, very knowledgeable and obliging.
Will be using again.

November 6, 2023
Motocross Parts UK logo

Reply from Motocross Parts UK

Thanks Graham

Rated 4 out of 5 stars

One of the parts are a different…

One of the parts are a different manufacturer than I originally ordered which might have been cheaper to buy elsewhere apart from that the parts are all bang on. And delivered in good timing.
Happy days

November 11, 2023
Rated 5 out of 5 stars

Sometimes the supply chain let's down…

Sometimes the supply chain let's down retailers, a part for my reasonably rare enduro bike had been manufactured incorrectly and didn't fit. The communication and response from Motocrosspartsuk was swift, polite and businesslike. Problem sorted in a week. Thank you

September 21, 2023
Unprompted review
Rated 4 out of 5 stars

Parts arrived on time and were as…

Parts arrived on time and were as ordered.
The only reason not to give 5 stars is the lack of communication about the delivery of my order, if it had been sent, who the courier was or when the expected delivery date was going to be.

September 15, 2023

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