MotorFit Limited Loughborough Reviews 

143
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful and friendly, consistently providing a highly professional service from start to finish. People note that the technical team completes jobs efficiently and accurately, often finishing the requested automotive work right on schedule or even ahead of time. Consumers are also extremely happy with the overall quality of the work done, mentioning great value for money and reliable, neat installations. Reviewers deeply appreciate the clear communication, straightforward approach, and very useful technical advice provided throughout the entire customer journey and service process.

What people talk about most

Service

Users describe positive interactions with service, highlighting a flawless and professional experience from... See more

Staff

Consumers find staff to be positive, describing them as consistently friendly, helpful, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A top professional service From the initial dealings with Dave in the sales side to the fitment of my new CarPlay unit with camera and heated seat was without doubt a great overall experience. All... See more

Company replied

Rated 5 out of 5 stars

I recently had front and rear dash cams supplied and hardwire fitted by Motorfit in Loughborough. I did lots of research on the types of cameras and looked at reviews of potential fitters. The... See more

Company replied

Rated 5 out of 5 stars

A fantastic service from start to finish, the guys fitted a towbar for me and what a very neat professional job they have done, a great handover of how it all works (removable swan neck) Highly re... See more

Company replied

Rated 5 out of 5 stars

Great customer service and quality of work! Would recommend. I needed a 12v supply fitted into the boot, phoned up and a week later it was in to be fitted. Very impressed with the quality of work, it... See more

Company replied


Company details

  1. Car Accessories Store
  2. Auto Machine Shop
  3. Car Security System Installer
  4. Car Stereo Store
  5. Towing Equipment Provider
  6. Truck Accessories Store

Written by the company

MotorFit are Loughborough based vehicle accessory, towbar, tyres and servicing centre, focusing on high quality workmanship and excellent customer service. We are the preferred supplier to many main dealerships, businesses and the general public too. Our expert advisers and have a vast combined knowledge covering a huge range of vehicle upgrades including towbars, dash cameras, parking sensors and reversing cameras, media and audio units, trackers, immobilisers, cruise control, heated seat conversions, beacon lights, fleet management, roof bars, power invertors, driving school dual controls, mobility adaptations, Locks 4 Vans, mobile workshop solutions, DVR (Direct Vision Standard) for goods vehicles, and more. We have built fantastic relationships with our suppliers over the years, and are proud to be a Tow Trust trade partner, Witter-approved service centre, System Edstrom Approved dealer, Locks 4 Vans official supplier, and Brigade Electronics official supplier (DVS) amongst others. Our team have worked on all kinds of vehicles over the years including sports cars, family cars, camper vans, commercial vehicles, HGVs, tractors and diggers, to name a few. We can offer after-market upgrades to all makes and models, are official partners of MAN Truck and Bus, and can also offer a range of GENUINE VAG Volkswagen group vehicle upgrades. We also service and repair trailers. Our large workshop enables us to work indoors on those larger vans and camper vans. Motorfit cover all of the East Midlands, including Leicestershire, Nottinghamshire, Derbyshire, as well as Tamworth, Burton-on-Trent and beyond. MotorFit are open Monday - Friday 9.00am - 5.30pm & by appointment only on Saturday.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(143)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great friendly staff

Although things were not easy with my car the staff were lovely, They kept me informed and explained everything very well.
All was good in the end and works perfectly
Thanks guys

March 20, 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for your lovely review Emma, so pleased the issues were resolved with your vehicle and you are now happy with the towbar :-) We hope to see you again!

Rated 5 out of 5 stars

As always

As always, prompt and knowledgable attention to my request.I would recommend this company to anyone requiring their services.
Malcolm A

April 1, 2025
Unprompted review
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you so much for your 5* review, we hope to see you again soon :-)

Rated 5 out of 5 stars

Tow bar fitted.

The vehicle was there to have a tow bar and associated electrics fitted. The work was done on the day and at the time quoted.
Arriving early to collect vehicle, got a seat in reception and offer of a coffee. Above and beyond.

March 13, 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you so much for your 5* review Chris, we hope to see you again :-)

Rated 5 out of 5 stars

On time

On time , friendly service , great job

February 21, 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for choosing us to install your Tow-Trust towbar Pete - and for the 5* review! We hope to see you again :-)

Rated 5 out of 5 stars

Great service

Great service, thanks guys

February 18, 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for the 5* review Phil, we're pleased that you are happy with your Tow-Trust towbar, and we hope to see you again :-)

Rated 5 out of 5 stars
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for choosing Motorfit to install your genuine VW pop-out reversing camera system, and for taking time to leave a lovely 5* review. We hope to see you again :-)

Rated 5 out of 5 stars

Great customer service

Great customer service, they replaced the heated seat element in my volvo v40. Great job many thanks

February 19, 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you John for your 5* review - very happy that you were pleased with the work carried out. We hope to see you again :-)

Rated 5 out of 5 stars

Towbar,cargo area Led lights and 12v power point

Top class advice given prior to purchase,courteous customer service on the day of fitting and neat and tidy job done,EXCELLENT!

February 5, 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for your glowing 5* review, it's made our day :-) We hope to see you again soon.

Rated 5 out of 5 stars

Great Job

Great Job, really helpful people.

February 3, 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you Hamish, really pleased that you are happy with your towbar. We hope to see you again soon :-)

Rated 5 out of 5 stars

Dash cam fitting

Excellent service from start to finish.

January 27, 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for your 5* review Steve, and for your repeat custom. We hope to see you again soon :-)

Rated 5 out of 5 stars

Very pleasant

Very pleasant, and very helpful. A good job done.

January 15, 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for your lovely review Ann. We're so pleased that you are happy with your genuine VW reverse camera system :-)

Rated 5 out of 5 stars

Great comms & delivery

Great communication from the start and a great product.

January 15, 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for your kind review Scott, really pleased that you are enjoying your new Pioneer multi-media unit :-)

Rated 5 out of 5 stars

Thanks guys. Great service as always

I came into contact with this company some years ago from the local VW Dealership, as they installed the Towbars for them.

This is the third vehicle over the years this company have fitted a Towbar to, for me. Every time, the service has been great. The team are knowledgeable, helpful, polite and above all, professional in what they do and how they do it.

I’ve referred a number of my friends and colleagues, all of whom have reported the same level of service.

Thanks guys, as Arnie would put it: “I’ll be back”

December 2, 2024
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you so much for your 5* review, and for your repeat custom over the years, it's always been a pleasure. We hope to see you again soon :-)

Rated 5 out of 5 stars

Had an electric seat installed

Had an electric seat installed. The service and staff were excellent and would definitely recommend this company and it’s service to all.

November 18, 2024
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you so much for your 5* review Paul (despite us blocking you in - eeek!) Note to self - in future don't remove wheels from cars that are in the way!
We hope to see you again soon :-)

Rated 5 out of 5 stars

Brilliant company!

Brilliant service, at a very good price. Very good communication, and they have given me peace of mind for towing. They replaced the towbar on my car for a different type (non detatchable), and managed to fit me in quickly. Thank you all very much!

November 14, 2024
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you so much for choosing Motorfit to install your towbar Charlotte, and for taking time to leave a lovely review. We hope to see you again soon :-)

Rated 5 out of 5 stars

Was kept informed when to collect it…

Was kept informed when to collect it and was very satisfied with the work

October 29, 2024
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for choosing Motorfit to install your towbar, and for taking time to leave a lovely review. We hope to see you again soon :-)

Rated 5 out of 5 stars

Towbar installation …

Everything was completed to my satisfaction and the staff were very helpful.

October 28, 2024
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for choosing Motorfit to install your BRINK detachable towbar system, and for taking time to leave a lovely review. We hope to see you again :-)

Rated 5 out of 5 stars

Great service

Great service, have used them before and have been happy both times.

October 14, 2024
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for your repeat custom, and for taking time to leave a 5* review. We look forward to seeing you again soon :-)

Rated 5 out of 5 stars

Friendly efficient great service

Friendly efficient great service

September 24, 2024
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for choosing Motorfit to install your towbar to your T-Roc Carol, and for taking time to leave a lovely review. We hope to see you again soon :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look