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Motor Market Reviews 671

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely buzzing with my new car Friendly service Very quick service to getting you ur car Nothing is too much for them Highly recommend and will keep using them

Rated 5 out of 5 stars

Great experience. Dealt with Paul initially who was superb, Easy to deal with very transparent and kept me informed every step of the way. Then dealt with Adam in the after care team who was also grea... See more

Rated 5 out of 5 stars

"I just picked up my new Nissan Qashqai from Motor Market and I’m absolutely thrilled! This is actually the second car I’ve bought from them, and I keep coming back because their services are abs... See more

Company replied

Rated 5 out of 5 stars

Great experience with Motor Market on this occasion and three times before, hence why we keep coming back. Helpful, friendly staff with no pressure applied . You make a lovely cup of coffee Paul... See more

Company replied

Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Motor Market is a family-run used car dealership in Cradley Heath, West Midlands, proudly serving the local community for over 20 years. We specialise in supplying quality used cars to customers across the Black Country and surrounding areas, including Dudley, Halesowen, Oldbury, Rowley Regis, Birmingham and beyond. As an established local business, we believe in honest advice, fair pricing and friendly, personal service. Our reputation has been built on trust, word-of-mouth recommendations and repeat customers who return to us because they know they can rely on us. All of our used vehicles are carefully prepared and checked before sale. Our cars come with: • A clear vehicle history check (HPI check) • A comprehensive 128-point inspection • A full 12-month MOT (where applicable) • Warranty options for added peace of mind We stock a wide range of used cars to suit all budgets and requirements. We offer: • Competitive used car finance options • Part exchange valuations • Settlement of existing finance • Extended warranties for extra reassurance


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

671 reviews

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Replied to 33% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

New Car - Great Customer Service

Purchased my new car last weekend. Was attended to by Paul who helped me from
day one to choose the correct car for me and family needs. Great customer service from the begining - car had a few minor issues that got resolved without any fuss and they worked around me in getting them sorted. They team are not pushy in selling you a car they ensure its right for you. Will definatley return and highley recommend.

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great choice of cars

Great choice of cars, customer service is second to none, have been a customer of motor market for a few years, my family and friends have become motor market customers , wouldn’t go anywhere else . Thank you to all the team at motor market

September 2, 2025
Rated 5 out of 5 stars

Great service, great value for money. 5* all the way

I bought my car over the phone without even test driving it. Bonkers, some would say but having read previous reviews I sensed that I could trust these guys and I was right. The car is fantastic value for money and extremely nice to drive. The service was excellent and I would thoroughly recommend them.

August 5, 2025
Rated 5 out of 5 stars

Great service. Highly recommended

I needed a replacement car quickly and arranged a purchase without being able to see the vehicle first. On the day of collection I was given plenty of time to check and try before funds were transferred. A very relaxed experience. I found a minor issue the following day which I had fixed, the cost of which was refunded. I would happily buy a car from them again. Highly recommended.

August 11, 2025
Rated 5 out of 5 stars

Paul was great

Paul was great
He really helpful right from the first phone call up to arranging the collection and ensuring that the car was ready for us to collect but above all, genuinely nice chap to deal with

Thanks Paul

August 5, 2025
Rated 5 out of 5 stars

Good reliable service

Good reliable service . Had a problem with car took it back they sorted it and provided a car for me use . Overall l would recommend

July 22, 2025
Rated 5 out of 5 stars

The staff were amazing

The staff were amazing. Paul in particular was a huge help. This is here I’ve brought my first car and they couldn’t be more accommodating if they tried. The battery was flat and they installed a new one as well as clean all the car. So trusting I will be recommending this place to anyone and everyone. THEY ARE GREAT!!!

June 28, 2025
Rated 1 out of 5 stars

VW Golf

My son bought a car from them has major defects they have not responded to any of our emails and letters.to date we have heard nothing. Do not use this company they are not trustworthy

May 24, 2025
Unprompted review

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