Motorbikes 4 All Reviews 562

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process smooth and pleasant. The service, from initial inquiries to delivery, is frequently described as excellent, with many appreciating the clear communication and efficient handling of their purchases. People also highlight the quality of the products, often finding them in superb condition, and appreciate the fair pricing. The delivery service is particularly commended for its efficiency, punctuality, and the careful handling of bikes. However, some customers were not happy with the after-sales service, mentioning issues with communication and a perceived lack of care once a sale was completed. A few other people also felt that the condition of the bikes upon delivery did not always match the online descriptions or images, citing issues like missing parts, undisclosed damage, or mechanical faults. There were also occasional reports of pushy sales tactics from a minority of staff members.

What people talk about most

Staff

Consumers generally find the staff to be positive and helpful. Many reviewers praise the sales team, such as... See more

Service

Clients share positive opinions on service, frequently highlighting the helpfulness and professionalism of... See more

Product

Reviewers mention positive feedback about the product. Many customers are satisfied with the condition of the... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the professionalism and... See more

Price

Customers generally had positive experiences with pricing. Many reviewers found the prices offered to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Company to deal with fast and efficient response. Sold my motorbike on Friday and given a good price. Collection arranged following Monday. Driver Olly made collection, very friendly and eff... See more

Rated 5 out of 5 stars

Exchanged my motorbike for another and was given a good price. This was done on Saturday, the following Friday my new bike was delivered and my old one taken. Driver Olly was brilliant, very friendly... See more

Rated 5 out of 5 stars

Had a warranty bike collected and dropped off by Olly, brilliant bloke, always makes sure to give us a call when they’re near by so we know when to expect them,always makes sure he knows the issues be... See more

Rated 5 out of 5 stars

My husband's bike was delivered by Ollie, who was a fantastic chap. Extremely professional and very helpful, especially when handling our little girl who was upset when his old bike was being taken aw... See more


Company details

  1. Used Motorcycle Dealer
  2. BMW Motorcycle Dealer
  3. Kawasaki Motorcycle Dealer
  4. Suzuki Motorcycle Dealer
  5. Triumph Motorcycle Dealer

Written by the company

At Motorbikes 4 All, we live and breathe motorcycles. Located in the picturesque town of Newent, Gloucestershire, our dealership is a rider's paradise. With over 600 bikes proudly showcased under one roof, we're not just a dealership; we're a motorcycle enthusiast's dream come true! Explore a vast and eclectic range of bikes, including sports bikes, scooters, cruisers, naked, dirt bikes and more. Whatever your riding style, we've got your perfect match. Whether you crave the smell of fresh rubber on the road or the nostalgia of a well-loved classic, we've got new and used options to suit every rider. Looking to upgrade? We happily accept part-exchange deals to make your transition to a new ride seamless. Our commitment to providing top-notch customer service, an extensive selection, and a passion for everything on two wheels sets us apart. We're not just a dealership; we're your riding partner on the journey of a lifetime. So, whether you're a seasoned rider or a newcomer to the world of motorcycles, Motorbikes 4 All is your one-stop destination for all things two-wheeled. Join our community of riders and experience the thrill of the open road like never before!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

562 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Thank You Liam !

Thank You Very Much For An Excellent Deal! Liam called me ahead of time and arrived punctually with a professional manner! Thank You Liam !

August 29, 2025
Unprompted review
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Reply from Motorbikes 4 All

Thanks so much for your kind words! We’re really glad to hear Liam looked after you so well and everything went smoothly. We’ll make sure he gets the praise he deserves. Enjoy the new bike and we hope to see you again in the future!

Rated 5 out of 5 stars

44 years I've been riding motorbikes…

44 years I've been riding motorbikes and have bought quite a lot of bikes from meany dealers in my time,
Bike 4 all one of the best experience I've ever had,
Very helpful team fantastic communication all the way throughout my perchance up to delivery Very prompt to,Excellent service Very helpful people, highly recommended to perchance a well presented in excellent conditio did as they said they said they would, I'm very happy with my bike Very happy with the sales team,
IF your looking to get a motorbike look hear first

August 18, 2025
Unprompted review
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Reply from Motorbikes 4 All

Wow, thank you so much for the amazing review! Coming from someone with 44 years of riding and plenty of bikes under their belt, that really means a lot to us. We’re so pleased everything went smoothly from start to finish and that you’re happy with both the bike and the team here. Enjoy every ride on your new machine, and we hope to see you again down the road!

Rated 5 out of 5 stars

Just delivered my Honda

Just delivered my Honda, ahead of schedule too. Been a dream of mine for years. Purchase was!very straightforward and delivery man was great. One very happy novice biker. Thank you

August 15, 2025
Unprompted review
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Reply from Motorbikes 4 All

Thank you for the fantastic review! We’re delighted to have helped you tick off a dream with your new Honda 🏍️. It’s brilliant to hear the process was smooth. We’ll pass your kind words on to the driver too! Enjoy every mile of your biking journey — and we’re here whenever you need us. 👍

Rated 5 out of 5 stars

Super experience.

Easy to deal with nothing to much trouble for them, even when the bike you want to see is 2 rows back!. Quick delivery and swap of my trade in andza great job by Gary...

August 13, 2025
Unprompted review
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Reply from Motorbikes 4 All

Thanks so much for the great review! We’re really glad to hear the team made things easy for you — even if it meant a bit of shuffling to get your bike out from the back row! 😅 We’ll be sure to pass on your kind words to Gary; he’ll be chuffed to know he made the process smooth for you. Enjoy your new bike, and we’re always here if you need anything down the road!

Rated 1 out of 5 stars

Well where do i start

Well where do i start , i bought a harley had nothing but a great experience, so i advised my son to buy one from then , thats where it went horribly wrong , part exd his pristine bike they paid pennies for and sold it 2 days later for £1800 profit. So the new bike was supposed to be valeted which it wasnt , fork seals wernt done when they needed them , also touch up some of rust up which wasnt done , my son rang up they said they would address the issues , so they picked it up , we did ask about swapping the handle bars over where they were so rusty , the workshop agreed and we even supplied the bars , then the So called works manager Ben got involved saying they wouldnt do them and we were trying to have them over by doing the bars got called scammers and that was the end of after a very heated discussion, said i would return the bike and have old one back they laughed and said its had a deposit taken on it, they said they would drop new bike off free of charge mmmm a bit suspicious.
Then it wouldnt start 2 days later so they sent a battery and still no joy, called 3 times and still now awaiting a reply Ben wont ring me back! Said they would pick it up only 18 miles away wanted to charge me £100!! Dont think so!! So decided to get RAC out and there was a massive issue with the wireing loom and sparking under the seat which i told them and the reply was “oh, what do you want us to do”. Rang Ben 3 times as he was taking charge and no one was to speak to me, shock never got a call back! Only had the bike 6 weeks and have done 20 miles then it all went down hill, had no choice to take to another garage and what they found was crazy! Live wires under the seat arching the bike out, starter wasnt screwed on properly, patch work wiring and all fixed at my cost of £456.39! No way the bike had a 52 point check so hopefully the so called work manager Ben will see this and more than welcome to ring me and discuss your mess!! So all of that being said buyers STAY AWAY!! Everyone now i speak too say stay away they sell awful bikes at a premium and then leave you in the dark! They don’t honour their warranty so its pointless! Be very very warned stay clear!!!!!!!

July 7, 2025
Unprompted review
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Reply from Motorbikes 4 All

We are always disappointed to receive a review like this, especially as we take pride in both our customer service and our warranty commitments.

We’d like to clarify the situation for transparency.
When your son contacted us regarding issues with the bike, we agreed to take it in for assessment under warranty without first seeing it. However, when the bike arrived, it had already been taken apart and had non-standard, low-quality parts sourced from eBay installed incorrectly. In one example, there was literally a spanner wedged onto a mirror that could not be removed by hand.

In such circumstances, no dealership can reasonably carry out warranty work. Warranty covers faults in the bike as sold, not issues caused by someone else working on it and fitting parts badly. The work required was to rectify problems caused after the sale, not to repair a legitimate defect.

In addition, some of the work requested (such as fitting custom handlebars) falls under retail customisation work and is not covered by any warranty. We made that clear at the time.

For context, we always honour genuine warranty claims — and we have done so for many years. Our workshop processes include thorough inspections and a full pre-delivery check on every retail-prepared bike we sell. However, in this case, by the time the bike reached us it was no longer in the same condition we supplied it in. The faults identified by the other garage were the direct result of post-sale alterations.

We appreciate that this outcome is frustrating, but it’s important for both you and anyone reading this to understand that warranties are there to protect customers against pre-existing faults, not to cover unrelated work or issues caused by third-party repairs.

We wish you all the best with your bike going forward.

Ben

Rated 1 out of 5 stars

One very unhappy customer

My experience i px a lovely harley-davidson springer softail 1991 thay told me the best thay could do was £7,000 thay are now selling it for £9,750 not very fair the bike I bought had to go back because it didn't look like it did in the pictures or video so I had to get a bike off the and pay more money for that all in all very very disappointed with them ok we will agree to disagree hopefully my documents for my gasgas sm700 will arrive soon and my road tax reimbursement will come soon will update when I reserve both kind regards, Kevin.

July 28, 2025
Unprompted review
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Reply from Motorbikes 4 All

Hi Kevin,

We’re disappointed to read your review, as it doesn’t reflect what actually happened.

When you brought in your 1991 Harley-Davidson Springer Softail, you were very happy with the deal at the time. Many dealers wouldn’t take in a motorcycle of that age at all, but we agreed to because we wanted to make the transaction work for you. The part-exchange value offered was a fair trade figure for a 34-year-old bike. Trade values are always lower than retail prices because they must account for preparation, marketing, VAT, warranty, and the business overheads involved in selling it on. This is standard practice across the entire motor trade.

As for the first bike you purchased from us, when you decided it wasn’t quite what you wanted, we acted in good faith and worked with you to find another motorcycle of your choice. Something we weren’t obliged to do, but did anyway to ensure you left satisfied. You were pleased with this outcome at the time.

We believe we acted fairly, professionally, and went further than many dealers would in similar circumstances. It’s therefore disappointing to see this review, which we feel is both unfair and inaccurate.

Kind regards,
Ben

Rated 5 out of 5 stars

Great service

Just had a bike delivered by Oli, thanks for a great service and the tips re paint for the stand, great service again from ,Leo and all at Motorbikes4all, I've brought three bikes from them and never had any issues.

August 7, 2025
Unprompted review
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Reply from Motorbikes 4 All

Hi Kevin,
Thank you so much for your kind words and for your continued trust in us — three bikes is a real compliment. We’re delighted to hear Oli provided a smooth delivery and useful advice, and we’ll make sure Leo knows his efforts are appreciated too.

It’s always a pleasure to help, and we look forward to assisting you again in the future.

Best regards,
The Motorbikes 4 All Team

Rated 5 out of 5 stars

I had the pleasure of dealing with…

I had the pleasure of dealing with these guys. Really professional and really kind and friendly service. Delivery driver was a legend and again good friendly service. Would recommend bikes 4 all to anyone. Thanks guys, much appreciated. Happy customer.

August 4, 2025
Unprompted review
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Reply from Motorbikes 4 All

Thank you for taking the time to share your experience — we’re so pleased to hear you enjoyed working with our team. It’s great to know you found the service both professional and friendly, and we’ll be sure to pass your kind words on to our delivery driver too.

Your recommendation means a lot to us, and we’re thrilled to have another happy customer.

Best regards,
The Motorbikes 4 All Team

Rated 5 out of 5 stars

I recently purchased a bike from…

I recently purchased a bike from Motorbikes4All and had a fantastic experience from start to finish. The video on the website was really well done and gave a great preview of the bike—but seeing it in person, it looked even better!

I spoke with Robbo during the process, who was friendly, informative, and helpful throughout. When it came to delivery, Oliver was brilliant—he kept me updated with clear communication so I could plan to be home, and he took the time to walk me through how to use the locks and suggested the best place to store the bike safely. Thank you again!

July 31, 2025
Unprompted review
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Reply from Motorbikes 4 All

Hi Nina,
Thank you so much for your kind words and for sharing such a detailed account of your experience. We’re delighted to hear that the bike exceeded your expectations in person and that Robbo and Oliver both made the process smooth and enjoyable for you.

We’ll be sure to pass on your thanks to them — they’ll be thrilled to know their efforts were appreciated. We hope you enjoy many happy miles on your new bike!

Best regards,
The Motorbikes 4 All Team

Rated 5 out of 5 stars

Top company,definitely recommend them

Awesome company to deal with from the salesman Leo to the delivery driver David,couldn’t fault the service they provided. I was kept well informed throughout and my bike was delivered quicker than they predicted,even then they asked me if this was ok. The bike was fully serviced given a 12 month mot and a full valet. 100% pleased. If you’re looking for a motorbike these guys are definitely worth a look.

July 26, 2025
Unprompted review
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Reply from Motorbikes 4 All

Hi Stuart,
Thank you for the glowing review! We’re so pleased to hear that Leo, David, and the rest of the team looked after you so well and kept you updated every step of the way. It’s great to know your bike arrived ahead of schedule, fully serviced, MOT’d, and valeted to your satisfaction.

We really appreciate your recommendation and hope you enjoy every ride on your new bike!

Best regards,
The Motorbikes 4 All Team

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish
Took my old bike in px with a very a
Fair price . Also went back and used the 10% offer off all clothes and gear.
Must say a big thank you to Robbo for
looking after us and putting up with my
jokes. Highly recommend.

July 26, 2025
Unprompted review
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Reply from Motorbikes 4 All

Thank you for the great feedback! We’re glad you were happy with the part exchange price and got to make the most of our 10% off clothing and gear offer. Robbo will be pleased to know he looked after you well (and survived your jokes!).

We really appreciate the recommendation and hope you enjoy your new bike and kit.

Best regards,
The Motorbikes 4 All Team

Rated 5 out of 5 stars

Thank you Robb ,moor than very helpful

Thank you Robb ,more than very helpful
Love the honda

July 23, 2025
Unprompted review
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Reply from Motorbikes 4 All

Thank you for your kind words! We’re glad Robbo was more than helpful—he’ll be delighted to hear your feedback. Enjoy every ride on your new bike!

Best regards,
The Motorbikes 4 All Team

Rated 5 out of 5 stars

Thank you to Leo and Motorbikes 4 all

Thank you to Leo and Motorbikes 4 all. You offered me a fantastic deal on the bike I was interested in. Unfortunately it was me who decided against it this time, but that was in no way a reflection on the excellent customer service I received or the offer they made me. I was also offered a reasonable part ex price on my current bike. When the time is right I will definitely be back!

July 21, 2025
Unprompted review
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Reply from Motorbikes 4 All

Thank you for taking the time to share such kind feedback. We’re pleased to hear you were happy with the service from Leo and the deal we offered, even if it wasn’t the right time for you to make the change. We’ll look forward to welcoming you back when the moment is right!

Best regards,
The Motorbikes 4 All Team

Rated 5 out of 5 stars

they are great

they are great. Helpful, friendly and excellent customer service. I went to a specific dealer as I had decided I knew what I wanted - but after having a rubbish experience by very disinterested and rude sales people (despite wanting to buy brand new bikes x2) we found Motorbikes4All. What a great company. Can't recommend enough.

July 21, 2025
Unprompted review
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Reply from Motorbikes 4 All

Thanks for the great feedback. We’re glad we could give you a better experience after the let-down elsewhere, and it’s good to hear the team made you feel welcome and looked after. Buying a bike should be straightforward and enjoyable, and that’s what we aim for every time. We appreciate the recommendation and look forward to seeing you again when you’re ready for the next one.

Best regards,
The Motorbikes 4 All Team

Rated 5 out of 5 stars

Everything explained fully

Everything explained fully. Friendly and happy to answer all questions. Efficient sarvice

July 19, 2025
Unprompted review
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Reply from Motorbikes 4 All

Thank you for your feedback. We’re glad everything was explained clearly and that the team could answer all your questions. It’s great to hear you found the service friendly and efficient.

Best regards,
The Motorbikes 4 All Team

Rated 2 out of 5 stars

Bike wasn’t what it seemed to be.

Sales team were good and helpful but the bike was not what it seemed from the video. Bolts were missing, baffles pulled out of exhaust and suspension faulty. Wouldn’t buy from them again.

June 6, 2025
Unprompted review
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Reply from Motorbikes 4 All

Hi John,

We’re disappointed to read this review, as no issues have been raised with us since you received the bike. If there is a genuine problem, the correct process is to contact our workshop so we can inspect it and see if it can be repaired under your warranty.

It’s worth noting that when we delivered the bike, you snapped the key off in the ignition barrel due to mishandling on your end. We had this repaired and the bike redelivered at no extra charge to you — even though the damage was not our responsibility.

We’re pleased you found the sales team helpful, but if you want us to resolve any concerns about the bike, we need you to get in touch with the workshop so we can assist.

Best regards,
Ben Fry

Rated 4 out of 5 stars

Highly recommended

Excellent showroom with a great variety of bikes. I bought a new Himalayan Scram, great price, very easy complete of sale and great communications, thanks Doug 👍
Delivery was free and quick, great service.
Would have expected a full tank as part of OTR ?

July 17, 2025
Unprompted review
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Reply from Motorbikes 4 All

Thank you for the recommendation and for taking the time to share your experience. We’re glad you were pleased with the variety in our showroom, the price, and the smooth sales process. Doug will be happy to know his service was appreciated, and it’s great to hear delivery was quick and free of charge.

Regarding the fuel, we supply bikes with a small amount for immediate use, in line with industry standard practice, but we’ll take your feedback on board.

Enjoy your new Himalayan Scram, and we look forward to seeing you again in the future.

Best regards,
The Motorbikes 4 All Team

Rated 5 out of 5 stars

They were a great friendly and helpful…

They were a great friendly and helpful service . Would definitely use them again . the delivery man was super helpful and very cheerful .

June 28, 2025
Unprompted review
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Reply from Motorbikes 4 All

Thank you for your kind words. We’re pleased you found the service friendly and helpful, and it’s great to hear our delivery driver made a good impression too. We look forward to helping you again in the future.

Best regards,
The Motorbikes 4 All Team

Rated 5 out of 5 stars

The way to go

I had been looking for a motorcycle for a while and had tried a few companies. I found Motorbikes 4 all online and eventhough they are over 80 miles from me, I went to see. Their bikes are in fantastic condition and the atmosphere in the shop is superb. Makes you feel welcome. All the sale agents are very nice and helpful. Robbo helped me and nothing was to much trouble. I found, withh his help, exactly what I wanted. They delivered the bike to me and everything was spot on. I wanted for nothing. The bike was very clean and well checked over. I would highly recommend Motorbikes 4 all to anyone and everyone.

June 7, 2025
Unprompted review
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Reply from Motorbikes 4 All

Thank you for making the trip to see us — especially from over 80 miles away! We’re delighted you found the right bike and felt so welcome in our showroom. Robbo will be pleased to hear his help made the difference, and it’s great to know the delivery and condition of the bike met your expectations.

We really appreciate your recommendation and look forward to helping you again in the future.

Best regards,
The Motorbikes 4 All Team

Rated 5 out of 5 stars

Had my bike for a few months now and…

Had my bike for a few months now and love it a great service from the team from the first enquiry to deliver.
Would definitely recommend

May 15, 2025
Unprompted review
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Reply from Motorbikes 4 All

Thank you for your feedback. We’re glad to hear you’re still enjoying your bike after a few months and that the service from enquiry to delivery met your expectations. Your recommendation means a lot to us.

Best regards,
The Motorbikes 4 All Team

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