MSP - Motorcycle Spare Parts Reviews 

15,003
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 412 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that it is very easy to find precise, genuine manufacturer components using the detailed online schematics and parts charts provided on the website. People are also extremely satisfied with the prompt dispatch times and professional assistance, ensuring that motorcycle repairs can be completed without unnecessary hassle. However, some customers also noted frustrating delivery delays, lack of timely updates, and inconvenient drop-off points managed by external courier partners. A few reviewers mentioned waiting several weeks for their packages to arrive or encountering issues with missing items and incorrect tracking information.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the availability of genuine original... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that items are dispatched promptly... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery, vast parts... See more

Quality

Customers had positive experiences with quality, consistently highlighting the reliability of genuine spare... See more

Order

People report positive experiences with order processes, highlighting that the platform is very easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered parts easily online. They were dispatched very promptly and delivered by royal mail - the only company that can meet a delivery promise. Excellent service everytime. Its a pleasure ordering... See more

Rated 5 out of 5 stars

You were able to supply me with nos items which are no longer available. A great service and communication throughout my order. I highly recommend msp to other motorcycle owners as they are so profess... See more

Rated 5 out of 5 stars

Have the full list of Moto Guzzi spares or can at least lay hands on them relatively quickly. Despatch from Netherlands is prompt and quite fast with no additional payments required. Recommended.

Rated 5 out of 5 stars

Just my goto place to buy motorcycle parts. Intuitive store, everything is clear, if anything isn't immediately clear, just take a bit of time and read all the tips and information. You know, "I" let... See more


Company details

  1. Motorcycle Shop
  2. Motorcycle Parts Store

About MSP - Motorcycle Spare Parts

Information provided by various external sources

MSP - Motorcyclespareparts.eu is your online address for original Motorcycle Spare Parts of Aprilia, Derbi, Gilera, Honda, Kawasaki, Moto Guzzi, Piaggio, Suzuki, Vespa and Yamaha.

Online mission
MSP seeks to offer the biggest selection in genuine spare parts and accessories for motorcyclist worldwide. Through our online parts catalog we offer you an easy and fast shopping experience.

Companyprofile
MSP is an international, young and dynamic company that is specialized in online sales of genuine motorcycle spare parts and accessories. MSP exclusively sells original motorcycle spare parts and accessories of Honda,Kawasaki,Suzuki and Yamaha.

Assortment
We have access to more than 3.5 million spare parts, accessories, apparel, merchandising, etc related to motorcycles. Thanks to our international network and the years of experience in this market, we can get almost any kind of motorbike part you are looking for.

MSP - Motorcyclespareparts.eu

Written by the company

3.5 million genuine NEW spare parts!
Safe & fast delivery to over 145+ countries with DHL
Motorcycle Parts From Europe's Number 1
Order your parts VAT FREE outside the EU
Trading for over 50 years

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

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Asks customers to review

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Replied to 91% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(15,003)

1,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Exellent

Exellent!

I have done 2 trades with MSP, no problems good comunication and quality parts.

June 3, 2026
Unprompted review
Rated 3 out of 5 stars

MSP or CMS?

Good company but the items arrived in packaging by another Dutch motorcycle parts seller that also has a three letter name. So I don't know who is really the business, MSP or CMS which is a different company altogether.

They are fast and cheap but just not transparent enough.

May 28, 2026
MSP - Motorcycle Spare Parts logo

Reply from MSP - Motorcycle Spare Parts

Hello Mr. Daniel,

MSP and CMS work together.
We share a warehouse and the stock.

If we have something in stock that they do not have, they will order it from us.
And when we do not have something in stock but they do, we order it from them.

It is possible that when we order the stock from CMS, that it is delivered in a bag from CMS.

The parts are 100% original.
This way of operating is just faster for both companies.

MSP Team.

Rated 1 out of 5 stars

Update from the still non delivered…

Update from the still non delivered part.

Just keep getting emails stating there is no Update from Suziki.

Well excuse me have you tried to call them? Chase them up?

Lack of effort from MSP.

I need more parts but will absolutely not be buying from MSP ever again. !

June 1, 2026
Unprompted review
MSP - Motorcycle Spare Parts logo

Reply from MSP - Motorcycle Spare Parts

Hello Mr. McKinnon,

Luckly, there is no lack of effort on our side.
We always try our hardest for our costumers.

We unfortunatly cannot call Suzuki.
Communication has to go through the dealer portal.
We have chased up many times but the status always has remained the same.

Unfortunately, we cannot update us when Suzuki cannot update us.
We have explained this situation with Suzuki to you through the email.

The part you were waiting for unfortunaltely had an unknown status.
We cannot change this nor is it our fault that Suzuki doesn't know this.

We're sorry that you think this is worth 2x a 1-star review.

MSP Team.

Rated 1 out of 5 stars

I have still not received my parts…

I have still not received my parts after a month !!!!!
Enough said will not be using again!

May 28, 2026
MSP - Motorcycle Spare Parts logo

Reply from MSP - Motorcycle Spare Parts

Dear Mr Wilkinson, thank you for for your feedback. I see that there not been an update on the track & trace for 3 weeks. I have just refunded you the complete value of your order as the parcel needs to be considered as lost. Sorry for the inconvience caused. Team MSP

Rated 1 out of 5 stars

Unprofessional & Unhelpful

I had cause to order items which originally were listed as being in stock, after purchase I was advised that items listed as in stock were in fact not in stock.

I requested if a substitute part (at the exact same cost) which was in stock could be sent instead, I was advised that this was not possible unless I first cancelled my original order, I felt this was problematic because I would be out of pocket for a period of time and have to pay a second time which I felt was unreasonable. Thus I grudgingly accepted the extra (over a week) dispatch delay.

I also paid for express delivery. shipping was in no way express with the delivery time being FOURTEEN DAYS.

This too I felt was unreasonable considering I had paid for express shipping, I requested a partial refund on my shipping cost due to the fact that is was in no shape of form express and i had to actually collect from the local untrustworthy delivery partner, at this point they started trying to be a smart a** becoming very unprofessional in their replies.

It must also be noted that I fully expect them to reply with how they have done nothing wrong and that everything is my fault, this seems to be a recurring theme on any review that they don't like, where even though THEY are the common denominator everyone else is wrong.

(Edit) As predicted these c....suckers are blaming everyone but themselves.... Funny that

And every part where they are not at fault is a complete and utter fabrication.

The take away is CAVEAT EMPTOR.

May 27, 2026
Unprompted review
MSP - Motorcycle Spare Parts logo

Reply from MSP - Motorcycle Spare Parts

Hello Mr. Duncan,

You have made an order on 29-04-2026.
This was shipped on 12-05-2026.

This is because not all the parts you have ordered were in stock at Kawasaki.
When the parts are not in stock with us or the manufacturer, it can take longer than usual.

You could have folowed the status of your order through the confirmation email.
Here you can see the expected delivery date of the parts.

You unfortunately did not check.

I'm also unsure why you think that you have paid for an express delivery
You haven't paid for express delivery.
Unfortunately, an express delivery is not possible.
This is not a service we provide.

We have provided you with normal and decent replies.
Even though you were extremely rude we kept our cool and stayed professional.

You demanded a refund for the shipping in a rude way.

We haven't done anything wrong.
And we also did not tell you that you have made a mistake or that anything is your fault.

No one has told you that the shipping would happen in an x amount of days.
And you could have checked the status of your order at every given time.

You unfortunately did not do this, was rude and demanded a refund.
I have to praise my colleague that he did not lost his cool with you.

MSP Team.

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