Motorflog Reviews 

84
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and professional service, highlighting how exceptionally quick both the vehicle collection and the immediate payment processes are handled. Reviewers also deeply appreciate the friendly and supportive staff members who ensure that every single transaction remains completely smooth and straightforward from start to finish. Some people were dissatisfied with the purchased vehicle condition, explicitly reporting unexpected mechanical faults, engine lights, and underlying damages upon delivery. Consumers also mentioned that the cars often arrived with issues not visible in the online listings, pointing out a lack of transparency during purchases.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that certain employees were extremely... See more

Service

Reviewers mention positive feedback about service, highlighting quick vehicle collection, good prices, and... See more

Product

Reviewers highlight negative aspects of product, expressing deep dissatisfaction with hidden mechanical... See more

Payment

Consumers find payment to be fast and efficient, noting that money is transferred instantly or within a few... See more

User experience

People report positive experiences with user experience, highlighting how the process to sell the car was so... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tom and Dan legends, thank you for your help! Would highly recommend Motorflog, made a mistake with collection and had travelled a long way, but these guys went out their way to help us sort it out an... See more

Company replied

Rated 5 out of 5 stars

Liam came to collect our Toyota Prius car and assisted in starting it and loading it onto the trailer. The money was transferred to us instantly and for the amount originally quoted. No issues at all,... See more

Company replied

Rated 5 out of 5 stars

Liam is very professional in his job. He’s polite and caring. The removal of my car was so straight forward and quickly completed. Keep on doing what you’re doing, you’re excellent in the job you do... See more

Company replied

Rated 5 out of 5 stars

Just sold our car this week to Motorflog after having them recommended to us. A really easy hassle free service with help from friendly people to make the process as smooth as possible. If you want t... See more

Company replied


Company details

  1. Car Dealer

Written by the company

At Motorflog, we make buying and selling vehicles straightforward, transparent, and hassle-free. Whether you’re looking to sell your car directly, list it in a trade auction through Flog It, or buy vehicles at trade prices, our goal is simple — to offer a fair, honest service without the usual headaches. We buy vehicles in any condition, from pristine examples to damaged, non-runners, and insurance write-offs. Unlike many online car-buying services, our quotes are provided by real people, not automated systems, and if your vehicle is accurately described, the price we offer is the price we pay. We can also collect your vehicle and ensure payment is made before it leaves your possession. For customers wanting to maximise their return, our Flog It service allows vehicles to be listed into trade auctions where verified buyers compete, helping sellers achieve strong market prices while staying in control with their own reserve. Motorflog is built on straightforward communication, fair dealing, and making the process as smooth as possible for both buyers and sellers. We’re proud to have helped customers across the UK with quick collections, transparent transactions, and professional service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

84 reviews

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No recent history of asking for reviews

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4.5

All reviews

(84)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick car sale, thank you

I’d never heard of the company but found on google search. Very professional, friendly and quick service. Car was sold and collected within 24 hours which was great. Liam who collected the vehicle was great to deal with along with the whole team. I’d definitely recommend using this company. Thank you.

July 14, 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Debbie,

Thank you for taking the time to leave such a lovely review. We're delighted your first experience with Motorflog was such a positive one.

I'll be sure to pass your kind words on to Liam and the rest of the team.

Rated 5 out of 5 stars

Great Experience

Not a bad price. Fast payment. Fast collection. Polite and honest driver in Liam.

July 10, 2026
Unprompted review
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Reply from Motorflog

Hi Stefan,

Thanks for taking the time to leave a review. It's great to hear everything was quick and straightforward, and that Liam made such a positive impression.

We really appreciate your feedback.

Rated 5 out of 5 stars

Liam did an excellent job

Liam did an excellent job

June 29, 2026
Unprompted review
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Reply from Motorflog

Hi Phil,

Thanks for taking the time to leave a review. We'll be sure to share your comments with Liam.

Really appreciate the feedback.

Rated 5 out of 5 stars

Great experience

Great experience! My vehicle was collected on time. The offer was concluded as we agreed. Definitely recommend!

June 17, 2026
Unprompted review
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Reply from Motorflog

Hi Désiré,

Thank you for the review. We're pleased to hear everything went to plan and that the process was completed exactly as agreed.

We appreciate the recommendation.

Rated 5 out of 5 stars

Great customer service..reliable and…

Great customer service..reliable and trusty and Liam who collected my car was helpful and friendly

June 16, 2026
Unprompted review
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Reply from Motorflog

Hi Alexander,

Thank you for the review. Selling a car can be a big decision, so it's great to hear you found the service reliable and the collection process friendly and straightforward.

I'll pass your comments on to Liam.

Rated 5 out of 5 stars

5 star

Collected a vehicle and Dan was amazing, first class service would highly recommend

June 12, 2026
Unprompted review
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Reply from Motorflog

Hi Helen,

Thank you for the kind words. I'll make sure Dan sees this feedback.

Thanks again for the recommendation.

Rated 5 out of 5 stars

Great service

Great service , especially Liam great lad , thank you again

June 10, 2026
Unprompted review
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Reply from Motorflog

Hi Esmail,

Thanks for the review. Glad you had a positive experience, and I'll be sure to pass your comments on to Liam.

Rated 1 out of 5 stars

Ridiculous amount for non payment of…

Ridiculous amount for non payment of car, I won a car on Friday and by Monday a fine was sent to my mail. and during this period I travelling before putting in a bid, seen that I won the car and change my mind they informed me that my fine will be well over £630, the price of the car won itself is just over £4000, I have engaged and even offered to pay instalment to clear it but they are insisting I must pay them the whole £630 in one go, case has been moved to a legal
Team who will now contact me, never using their service again.

May 8, 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Chukwuka,

We're sorry to hear that you're unhappy with the outcome.

When bidding through the IAA platform, all bids are contractually binding and are placed in accordance with the platform's terms and conditions, which are accepted when an account is created and used. As with most auction environments, a winning bid represents a commitment to purchase the vehicle.

The relisting fee is not a penalty for changing your mind; it is intended to cover the costs and losses associated with a completed sale that does not proceed. When a vehicle is won and subsequently not paid for, the seller incurs additional administration, remarketing and relisting costs, and the vehicle must be re-entered into the auction process.

The fee applied is calculated in accordance with the published terms and conditions and is based on the hammer price of the vehicle.

We appreciate that circumstances can change, however auction platforms rely on bidders placing bids carefully and responsibly to ensure fairness for both buyers and sellers.

We wish you all the best moving forward.

Rated 5 out of 5 stars

A great service from start to finish

A great service from start to finish, I didnt think I would be able to get rid of my Vehicle or get much money for it due to age etc, however my experience was great from the Start, A call from Savannah on Saturday Morning and Collected by Liam this morning, no issues and money straight into the bank

June 1, 2026
Unprompted review
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Reply from Motorflog

Hi Simon,

Really pleased to hear everything exceeded expectations from start to finish.

I’ll pass your comments on to Savannah and Liam — they’ll appreciate that.

Thanks for the review.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, collection handled efficiently and with a great manner by Liam

May 18, 2026
Unprompted review
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Reply from Motorflog

Hi Andrea,

Thank you for the kind words — pleased everything was handled efficiently and professionally.

Rated 2 out of 5 stars

Definitely not "We pay what we offer"

"What we offer is what we pay" as quoted on their website. I received an offer (which was way below market value) and I accepted it as I have already bought a new car. Driver turned up, spent 10 minutes on phone then came back with minus £1000. Told him to skidaddle in no uncertain terms. May be handy if you're desperate for money but definitely not for me. I've just upgraded my car and I paid cash so I'm not desperate to sell, especially at that kinda money. It's a 9 year old car so obviously there are some imperfections but nowhere near £1000 difference in imperfections.

May 16, 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Keith,

We’re sorry you were disappointed with the revised offer, however our valuations are based entirely on the condition information provided to us beforehand.

In this case, when the vehicle was inspected at collection, a number of significant cosmetic and condition issues were identified that had not been visible or disclosed during the valuation process. These included multiple areas requiring paintwork and repair, alongside further refurbishment work that materially affected the vehicle’s value.

We completely appreciate that no used vehicle is perfect, especially at 9 years old, and minor imperfections are always expected. However, where a vehicle’s condition differs substantially from how it was originally presented, we do need to adjust the offer accordingly.

Paying what we quote is a huge part of how we operate, and the overwhelming majority of our collections go through at the agreed figure because customers provide an honest and accurate description of the vehicle from the outset.

There was absolutely no obligation to proceed with the revised offer, and we respect your decision not to sell the vehicle to us. We do, however, wish you all the best with the sale.

Rated 5 out of 5 stars

Good customer service

Good people in reception and very helpful 👍

May 8, 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Bahman,

Thanks for the review — great to hear the team looked after you 👍

Rated 5 out of 5 stars

Better than WBAC

Sold my car via Motorflog. Offered me 5 times what WeBuyAnyCar offered and were much easier to deal with. Whole process was simple, good customer service and came to collect the vehicle. Massively recommend these.

April 8, 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Liam,

Great to hear the process was simple and easy to deal with.

Really appreciate the recommendation.

Rated 5 out of 5 stars

Bought a few cars from motor flog now…

Bought a few cars from motor flog now great communication via email and the staff handing the vehicles over are always polite and will help out where they can. I will be buying again!

April 29, 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Rico,

Great to hear the communication and handover have been consistently solid.

Thanks again for choosing us.

Rated 5 out of 5 stars

Tom was fantastic great help

Tom was fantastic great help. Arrived early and he assisted getting the car out before booking slot.

April 24, 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Mo,

Glad the handover went smoothly — Tom will appreciate the mention.

Thanks for the review.

Rated 5 out of 5 stars

Excellent service

Excellent service, managed my expectations really well! Paid what was offered and did so before leaving.

Would highly recommend!

April 17, 2026
Unprompted review
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Reply from Motorflog

Hi J,

Good to hear expectations were spot on and everything followed through.

Appreciate the recommendation.

Rated 5 out of 5 stars

Great service.They paid me before they…

Great service.They paid me before they took my car away.
Definitely would recommend

April 15, 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Fatjon,

Good to hear everything went through smoothly and as expected.

Really appreciate the recommendation.

Rated 5 out of 5 stars

Exceptional service

Can’t speak highly enough! Collected my vehicle on time and kept me informed throughout. No issues with the payment and they paid me what was initially offered without any changes. Fantastic service!!

April 10, 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Cameron,

Sounds like everything worked exactly how it should — on time and no surprises.

Appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

10/10

I’d never heard of Motorflog before but I heard their ad on the radio, Googled them and put in my details for a quote. They sent back a decent price, and collected it from my house the next day. Such a quick and simple experience, I can’t remember the driver’s name but he was really polite and he made sure I was paid before he left with my car. 10/10.

April 15, 2026
Unprompted review
Motorflog logo

Reply from Motorflog

Hi Josh,

Nice to hear the radio ad did its job!

Great that everything went through quickly and as expected — appreciate you taking the time to leave a review.

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