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Motoring Assistance Reviews 28,324

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TrustScore 4.5 out of 5

4.7

Towing Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their polite, professional, and helpful manner, making interactions pleasant and efficient. Many people found the service to be excellent, highlighting its promptness and reliability, especially during stressful situations. The pricing is frequently mentioned as competitive and acceptable, offering good value compared to other providers. The user experience, from filling out forms to managing details online, is described as easy, straightforward, and clear. However, some customers were not happy with the service, citing long waiting times for recovery and issues with mechanics who lacked specific knowledge, leading to incorrect diagnoses or refusal of service. A few people also felt that the company's policies regarding recovery were unclear or led to unexpected charges.

What people talk about most

Service

People report positive experiences with service. Customers frequently praise the efficiency and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism and... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the competitive pricing, often... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the ease of use and simplicity... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Based on these reviews

Rated 5 out of 5 stars

First time l have used motoring assistance. They were very patient with me as l was in a strange place and trying to explain exactly where Once established they said they would be there in 90mins, 4... See more

Rated 5 out of 5 stars

Polite phone manner. Gave estimated time and arrived when stated. The mechanic was also polite and courteous.a far better service than the AA who I was last with who turned up 3 hours after my first c... See more

Rated 5 out of 5 stars

Easy to fill out form the choices of what you can have arr great. The proof will be if needed as the wordings are always so long so be nice if conditions were made easier to understand

Company details

  1. Towing Service

About Motoring Assistance

Written by the company

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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Rated 5 out of 5 stars

Really good

Really good. I used my bike only once every two months. I usually use my ebike because it doesn't need petrol. I now have a breakdown cover. But I hope I will not need to call you.

April 17, 2026
Rated 5 out of 5 stars

Reasonably priced reliable breakdown service.

I have been with this company for about 5 years and on the occasions when I have needed assistance their service has been excellent, responding to my breakdown within an hour each time. My van is now 21 years old so I expect my premium to rise each year, but I have never been refused a renewal unlike some companies.Their premiums are still competitive with other organisations and their staff really helpful.

April 17, 2026

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